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- manages the integration of internal and external information sources to deliver exceptional insight to the clients
- contribute to development of company strategic research framework
- building and nurturing relationships and credibility with clients
- participates on team planning, company initiatives and growth of business
- At least 7 years of strong market research experience, both local and regional market research experience - Healthcare market research experience is not essential.
- Solid experience in questionnaire design, table specifications and project management
- Understand and use statistical analysis
- Selling of research projects and capabilities
- Ideally, experienced in relevant category or sectors
- Good communication skills, written and oral
- Sound problem-solving skills
- Able to work under pressure and meet aggressive deadlines
- Exceptional time management skills
- Good data preparation skills
- Good client service skills
- Able to build strong links with the rest of the business
- Proactive/ self-motivated
- Able to work effectively in a team and independently
- Degree in Business, Social Science, Statistics or related studies
- Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, in order to identify and propose potential opportunities with existing and new clients
- Manages and fosters positive ongoing relationship with key contacts (decision making personnel) at client portfolio
- Demonstrates in depth understanding of client's product, service and strategy and their competitive market in order to build and grow Ipsos credibility and business with client
- Anticipates future needs of clients based upon their issues in order to proactively influence Ipsos-Insight product development and delivery improvements
- Oversee the team to ensure flawless execution of all market research projects from design to delivery
- Proactively works with cross-functional department managers to continuously improve process and ensure their understanding and expectations of current and future client needs
- Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills
- Works with Research Managers to review all proposals and presentations to ensure that they are delivering key thinking on business issues
- Presents compelling insights to client in a way that evokes confidence and expertise and translates complicated insights in an actionable way that will be relevant to a broad client audience (including research and marketing/brand)
- Contributes to and actively manages assigned revenue and profit margin.
- Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization
- Regularly provide performance feedback and also seek feedback from team members
- Model the values of the organization and maintain the standard of conduct in the workplace
- Recognize and reward the contributions of staff, provide a safe work environment and encourage a healthy balance of work and personal life
- Effectively develop and use the diverse skills, cultural values and backgrounds of all team members
- Associate Research Director / Research Director to discuss performance and agree action on roles and responsibilities
- Effective interface with the business areas and Operations and Corporate Departments and External Suppliers
- Promote teamwork in the business area, Division and across Ipsos
- Lead by example and behavior (incorporating values) within the business area
- Direct and manage the project team activities
- Behave in a manner that displays professionalism, integrity and corporate citizenship at all times
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research manager - Kuala Lumpur, Malaysia - Ipsos Business Consulting
Description
RESEARCH MANAGER / SENIOR RESEARCH MANAGER - SG HEALTHCARE
SELECT A RUBRIC JOB PURPOSE
The Senior Research Manager oversees all phases of a marketing research study for assigned Healthcare clients by performing the tasks and activities required for a successful study. These include managing local and regional fieldwork and liaising with local affiliates for the successful completion of regional studies:
ESSENTIAL RESPONSIBILITIES AND DELIVERABLES
Must possess the following qualities:
Experience:
Skills/ Knowledge:
Qualifications:
Outputs / Accountabilities:
WORKING RELATIONSHIPS
Internal:
Interested applicants, kindly email your resume to
We seek your understanding that only shortlisted candidates would be notified.