- Follows up the order book and doublechecks availability of ordered products and possible delivery dates with Planners, taking into account priorities set by (Marketing & Sales) & customer
- Based on the requested delivery date, orders and arranges transport and delivery, discusses planning with carriers, informs Commercial Operations and processes delivery, transport and shipment in the appropriate IT tools
- In line with procedures and work instructions, provides detailed instructions to the Logistics department and/or external warehouses regarding deliveries, deadlines, loading, storage details, staffing plan, container / truck arrangements, tagging, sealing, etc. and provides them with delivery notes and other necessary documents
- Following country-specific, governmental or product-specific requirements, prepares and processes documents, declarations, licenses or certificates for the exporting of goods and provides the necessary documents / declarations / licenses / certificates to carriers
- Logs transport costs per order, verifies correctness of shipping invoices, registers delays, quality notifications, deviations from standard pricing
- Answers informative and general questions from Commercial Operations, carriers or other stakeholders concerning specific transports and/or open Delivery Operations issues
- Prepares, arranges and ensures delivery of commercial samples to customers, following standard Delivery Operations processes within the team
- To provide after sales service such as communication with customers
- To provide the back-up support for others customer service in terms of documentation and etc
- To fulfill any other tasks as and when assigned by superior
- Candidate must possess at least Diploma or Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field
- At least 2 year(s) of working experience in the related field is required for this position
- Good communication and written skills in English and Bahasa Malaysia
- Preferably Senior Executives specializing in Logistics/Supply Chain or equivalent
- Good planning, organizing and problem solving skills
- Knowledge of customs clearance, valuation and classification of import and export will be an added advantage
- Possess high sense of responsibilities and able to work on own initiative
- Customer-focused (in order to meet the needs of each customer)
- Detail-oriented (in order to produce accurate materials)
- Team player (in order to work well with other members of the team)
- Willing to work at Pulau Indah, Port Klang
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delivery operation officer - Port Klang, Malaysia - Oleon
Found in: Talent MY C2 - 2 days ago
Description
Job description
: Job qualifications :
Date de publication : 2/29/2024