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    Customer Relations Coordinator - Malaysia, Selangor - Car Medic Sdn Bhd

    Car Medic Sdn Bhd
    Car Medic Sdn Bhd Malaysia, Selangor

    5 days ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Data Management: Create, update, and maintain accurate records in company databases, ensuring all information is current and complete.
    • Customer Support: Address customer inquiries, follow up on tasks, and provide excellent communication to ensure customer satisfaction.
    • Towing Coordination: Handle and monitor towing assignments, claims notifications, and acceptance of claims offers.
    • Database Management: Check and update database systems of the company to ensure task completion and accuracy.
    • Meeting Support: Prepare meeting agendas, schedule appointments, coordinate and prepare meeting materials, and record minutes.
    • Document Handling: Manage document and clerical duties for marking jobs, including issuing invoices and quotations.
    • Communication: Answer phone calls, emails, messages, and manage correspondence to maintain clear communication channels.
    • Training Coordination: Supervise, train, and support staff, coordinate training sessions, and maintain training records.
    • Office Efficiency: Coordinate office activities, secure compliance with SOPs, policies, and objectives.
    • Problem Solving: Resolve administrative and operational problems, supporting managers and team members as needed.

    Job Requirements

    • Bachelor's degree in Business Administration, Management, or related field preferred.
    • Proven experience in administrative coordination, customer support, or related roles.
    • Preferably 2 years of working experience in the related field
    • Strong organizational skills with attention to detail and accuracy.
    • Good communication skills, both written and verbal.
    • Proficiency in using office software and systems.
    • Ability to handle multiple tasks and prioritize effectively.
    • Outgoing personality with the ability to engage in presentations.Customer-focused mindset with strong problem-solving abilities.

    Job Benifits

    In acknowledgment of exceptional performance and unwavering dedication, our high-achieving staff members are entitled to exclusive benefits, such as:
    • Performance-Based Bonuses: Our high-performing employees receive performance-based bonuses as a token of appreciation for their outstanding contributions.
    • Medical Insurance: Our high-achieving staff members enjoy comprehensive medical insurance coverage, ensuring their health and peace of mind.
    • These benefits are a testament to our commitment to recognizing and valuing the hard work and commitment of our exceptional team members.
    • Mon-Fri pm) , Alternate Saturdays
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