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Kuala Lumpur

    Head of Strategic Performance Management - Malaysia, Kuala Lumpur - Sun Life Malaysia Assurance Berhad

    Sun Life Malaysia Assurance Berhad
    Sun Life Malaysia Assurance Berhad Malaysia, Kuala Lumpur

    2 days ago

    Default job background
    Full time Insurance
    Description

    Job Purpose

    • Strategy: Accountable for the development of company strategies & business plans, working with respective stakeholders, aligning with company objectives, translating into actionable items & initiatives.
    • Performance Management: Ensure effective tracking, monitoring & value-creation to business with respective stakeholders through brainstorming, facilitation, coordination & programme management of key projects, to meet its objectives, in compliance with regulatory requirements. To facilitate immediate recovery plans in the event of deviation.
    • Partnership Governance & Key Liaison: Provide secretariat function and value-creation to channels and business through brainstorming, coordination & oversight of initiatives to ensure successful achievement, in line with company objectives.
    • Presentations & Frameworks: Prepare sharp & creative business documents for effective and impactful communication/reporting to stakeholders â presentation materials, analyst reports, charts / word commentaries, including Board papers, business proposals / RFPs, project papers, etc.
    • Market Intelligence & Insights: Perform Market Intelligence research to assess market dynamics, performance levels & benchmarks, and to identify gaps & opportunities.
    • Transformation: Drive SLM's transformation agenda, focusing on change management programmes, communication & adoption strategies, in support of company's ambition.

    Major Accountabilities

    Strategy & Performance Management

    • Provide input to strategic decisions.
    • Collaborate with senior leaders to develop the Companyâs strategies and business plans.
    • Work with cross-functional teams to ensure initiatives are aligned with the Companyâs objectives.
    • Review strategic priorities and ensure they are translated into actionable and measurable plans.
    • Track and drive the Companyâs key initiatives. Escalate issues and recommend actions to the senior manager.
    • Monitor and analyse market and client dynamics to identify gaps and opportunities.
    • Organise offsites and brainstorming sessions for the Management Team and Board of Directors, as well as distribution partners.

    Partnership Governance & Key liaison

    • Mobilise team to provide secretariat support for relevant key governance structures internally and within business partnerships.
    • Support the Chair in ensuring effective functioning of the respective Committees.
    • Follow up on Matters Arising and work with the respective SLM teams to ensure targets are met.
    • Regular updates to BNM, other regulators and shareholders (Khazanah and Sun Life Regional Office) on the Companyâs performance.

    Presentations, Frameworks and Market Intelligence

    • Prepare sharp & creative business documents â presentation materials, analyst reports, charts / word commentaries, including Board papers, business proposals / RFPs, project papers, etc.
    • Perform Market Intelligence research to assess market dynamics, performance levels & benchmarks, and to identify gaps & opportunities.

    Transformation & Change Management

    • Apply a structured methodology and lead change management activities
    • Leverage on a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative, including assessments, risk mitigation, resistance management, integration of change management activities into project plan.
    • Work with relevant stakeholders to execute the change management programmes, with a structured methodology and process with defined success metrics and performance measurement.

    Team Management

    • Align team goals, processes, and resource allocation.
    • Lead, support and groom junior team members and fellow colleagues.
    • Act as an intermediary between senior management and junior team members.

    Requirement:

    • Relevant undergraduate degree or higher
    • Min. 8-10 years working experience; Preferably in the financial services industry in a similar capacity (Insurance and/or Takaful experience will be an added advantage)
    • Strong command of the English language
    • Meticulous and detail-oriented
    • Strong analytical and problem-solving skills
    • Resourceful â able to obtain required information quickly
    • Strong business acumen
    • Good interpersonal skills and able to articulate concepts/thoughts effectively
    • Strong organization and planning skills

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