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Kuala Lumpur

    Social Account Executive - Malaysia, Kuala Lumpur - PublicisGroupe

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    Full time
    Description

    Job Description

    . Keep abreast of social media trends

    . Develop monthly editorial calendars, in alignment with global/local client social strategies

    . Schedule and publish content for social media channels

    . Manage daily operations of page/channel including themes/skin/layout changes when appropriate

    . Adhere to the standard practices guide for social channel responsibilities and guidelines

    . Review and respond to user-generated comments in order to foster a positive community and add value to the users' experience as outlined in the schedule

    . Enforce Social Media Guidelines as defined by global/local client social media strategies

    . Manage VOC (voice of the consumer) and escalate as necessary and appropriate monitor conversations and user-generated comments and escalate to internal and client stakeholders as necessary

    . Moderate community comments where necessary

    . Pull and interpret data using native insights + third party tools to highlight performance of channels + content, along with insights and recommendations.

    . Liaise with client on social media deliverables and deadlines are upheld

    . Identify, locate and engage advocates and influencers within the various social community sites to foster dialogue and allow discussions about client's products and promotions/campaigns

    Qualifications

    . Min. 1 to 2 years working in digital and/or communications

    . Experience living in the social media universeâ€'you're in-the-know on Pinterest, YouTube, WhatsApp, Instagram, Reddit, Kik, Flickr, Forums, Twitter, Wikis, blogs, etc.

    . Excellent research and writing skillsâ€'and the ability to create smart social content quickly (please include links to examples of your work in your application)

    . A passion for blogging, microblogging and Facebooking

    . A strong understanding of marketing strategy, particularly feed marketing

    . Experience sourcing and managing content development and publishing

    . The ability to back up great creative ideas with sound analytical reasoning

    . The ability to identify threats and opportunities in user generated content

    . Knowledge of search engine optimization basics

    Additional Information

    Our employee benefits package comprises the following:

    ðŸ'‰Generous leave entitlements, including birthday leave, rest day and family care leave.

    ðŸ'‰ Office closure for World Mental Health Day 10th October.

    ðŸ'‰ Additional Company closure for all 4 major festive Celebrations

    ðŸ'‰ Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.

    ðŸ'‰ Life and personal accident insurance and group hospitalization and surgery.

    ðŸ'‰ A hybrid working schedule and with Friday disconnects.

    ðŸ'‰ Rest Relax & Recharge - office closure last week of December every year.

    ðŸ'‰ Phone Allowance


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