- Using various strategies and tools to provide effective solutions to customers' concerns.
- Consider safety and accessibility when placing components. Ensure there's enough space for wiring, and components are well-organized.
- Use lines or wires to connect the components as per your design and according to electrical codes and standards. Ensure that you create logical and organized connections
- Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
- Promptly following up on service requests and providing customer feedback.
- Monitoring equipment and machinery performance and developing preventative maintenance measures.
- Conducting quality assurance and safety checks on all equipment.
- Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.
- Providing recommendations about new features and product improvements.
- Monitoring inventory and reordering materials when needed.
- Conducting research and attending workshops to remain abreast of industry developments.
- Writing reports and presenting findings to Managers and Supervisors on a regular basis.
- Bachelor's degree in the relevant engineering (Electrical/Electronic/Mechanical/Industrial)
- Required language (s): Bahasa Malaysia & English
- Preferable at least 2 years of sales experience, specializing in Engineering
- Candidate with knowledge in automation industry-related products (instrumentation, sensor etc) will be an added advantage
- Ability to discuss highly technical concepts with prospective leads
- Willingness to travel (Must possess own car)
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Service Engineer - Selangor, Malaysia - Dpstar Holdings Sdn
Description
Location : PuchongWe are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer's responsibilities include repairing faults, servicing equipment, creating preventative maintenance strategies, and updating user manuals. You should provide friendly, efficient service at all times.
Responsibilities: