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    Head of IAM Operations - Malaysia, Kuala Lumpur - GatedTalent - Connecting Top Executive Search Firms And Executives

    GatedTalent - Connecting Top Executive Search Firms And Executives
    GatedTalent - Connecting Top Executive Search Firms And Executives Malaysia, Kuala Lumpur

    2 days ago

    Default job background
    Full time
    Description
    About The Role

    Run end to end IAM Operations function across all countries and systems

    Roles and responsibilities:

    • Responsible for running day to day IAM functions including JML, dormancy, recertification, ensuring operations are run in line with defined procedures and processes.
    • Ensure SLAs are met or exceeded, and accuracy of manual activities stays within agreed limits and develop a culture of zero error-security first.
    • Maintain accurate and up to date process, procedure and other documents at all times, clearly identifying controls. Ensure all team members are fully aware of all content and have regular knowledge refresh.
    • Review existing IAM standards and controls to identify gaps and propose solutions corresponding with industry best practices.
    • Provide L1 support for IAM tools through a team of skilled analysts, ensuring downstream processes can run as expected. Raise issues to L2 support teams with priority according to risk and operational impact clearly defined.
    • Have detailed knowledge of and keep up to date with industry best practices to ensure the function is inline with other insurance and FIs.
    • Identify and document long term strategic improvements for IAM Operations to reduce risk, introduce automation and reduce manual activities
    • Ensure audit readiness at all times, reviewing logs, controls and documentation.
    • Manage a team of Senior Managers, Managers and operational staff of over 50 across 2 locations.
    • Work alongside the security location head to encourage engagement, reduce silos and ensure compliance to local and group policies
    • Maintain a shift pattern and on-call roster to ensure critical services are available 24/7

    Job Requirements:

    • Degree in IT/Security
    • Experience – Min 12 years InfoSec, working experience of IAM, service/operations improvement, process improvement. Technical knowledge of IAM, Cybersecurity and other security domains.
    • Experience managing managers
    • Certifications/licenses – CISSP/ CISM/ CRISC/ ITIL.Azure Cloud certifications

    #JPKR

    #JPKR
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