- Ensure all communication is handled professionally and promptly but with a human touch across all channels
- Demonstrating strong product, brand and industry knowledge to ensure all customer queries are answered making them promoters of the brand
- Meet targets and requirements set by the client and management.
- Appropriate knowledge and information shared by the client and management team.
- Take the extra mile to engage with consumers
- You have at least 1 year experience within a Customer Service or Admin Assistant role, ideally within the Professional Services and IT industry.
- You have working knowledge of chat support, communication and typing
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are highly goal driven and work well in fast paced environments
- Opening within a company with a solid track record of success
- Role involving team management opportunities
- Attractive compensation package
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customer Success Specialist
6 days ago
Teleperformance Malaysia George Town, Malaysia南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト · Job Code: ID-BR-CS-NVJP-1031-3 · カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA は、さまざまなコミュニケーション チャネルを通じてプロフェッショナルな企業イメージを投影することが期待されています。 · 決済関係のお問い合わせ、送金関係などあらゆる金融関係のカスタマーサポートです · - **~Responsibilities~**_ ...
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Customer Success Specialist
1 week ago
Teleperformance Malaysia George Town, Malaysia南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト · Job Code: ID-BR-CS-NVJP-1031-2 · カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA は、さまざまなコミュニケーション チャネルを通じてプロフェッショナルな企業イメージを投影することが期待されています。 · 決済関係のお問い合わせ、送金関係などあらゆる金融関係のカスタマーサポートです · - **~Responsibilities~**_ ...
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Customer Success Specialist
4 days ago
Teleperformance Malaysia George Town, Malaysia南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト · Job Code: ID-BR-CS-NRJP-1031-1 · カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA は、さまざまなコミュニケーション チャネルを通じてプロフェッショナルな企業イメージを投影することが期待されています。 · 決済関係のお問い合わせ、送金関係などあらゆる金融関係のカスタマーサポートです · - **~Responsibilities~**_ ...
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Customer Success Specialist
4 days ago
Teleperformance Malaysia George Town, Malaysia南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト · Job Code: ID-BR-CS-NVJP-1031-1 · カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA は、さまざまなコミュニケーション チャネルを通じてプロフェッショナルな企業イメージを投影することが期待されています。 · 決済関係のお問い合わせ、送金関係などあらゆる金融関係のカスタマーサポートです · - **~Responsibilities~**_ ...
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customer Success Specialist
2 days ago
Teleperformance Malaysia George Town, Malaysia南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト · Job Code: ID-BR-CS-NVJP-1031-4 · カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA は、さまざまなコミュニケーション チャネルを通じてプロフェッショナルな企業イメージを投影することが期待されています。 · 決済関係のお問い合わせ、送金関係などあらゆる金融関係のカスタマーサポートです · - **~Responsibilities~**_ ...
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Customer Success Specialist
6 days ago
Teleperformance Malaysia George Town, Malaysia南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト · Job Code: ID-BR-CS-NRJP-1031-2 · カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA は、さまざまなコミュニケーション チャネルを通じてプロフェッショナルな企業イメージを投影することが期待されています。 · 決済関係のお問い合わせ、送金関係などあらゆる金融関係のカスタマーサポートです · - **~Responsibilities~**_ ...
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customer Success Specialist
2 days ago
Teleperformance Malaysia George Town, Malaysia南国マレーシアでオンラインクレジットカードのカスタマーサービススペシャリスト · Job Code: ID-BR-CS-NRJP-1031-3 · カスタマー サポート アドバイザー (CSA) は、顧客のリクエストに対応し、電話、電子メール、またはチャットを通じて顧客に一般情報を提供します。 CSA は、さまざまなコミュニケーション チャネルを通じてプロフェッショナルな企業イメージを投影することが期待されています。 · 決済関係のお問い合わせ、送金関係などあらゆる金融関係のカスタマーサポートです · - **~Responsibilities~**_ ...
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Customer Success Specialist
2 days ago
Mindpec Solutions George Town, MalaysiaPosition: Customer Success Specialist · Location: George town, Penang · Duration: Permanent · Language Required: English + Mandarin + Conversational Cantonese (mandatory) · Shift: Rotational · Salary : RM Basic + Language allowance) · Description: · The Sales Representative is re ...
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Customer Success Specialist
2 days ago
Informa Tech George Town, Malaysia**Company Description**: · - Informa Tech serves 9 market pillars including: Artificial Intelligence, Components & Devices, Cybersecurity, Enterprise IT, Game, Industry Verticals, Internet of Things, Media & Entertainment and Service Providers. We offer an unrivalled reach to dec ...
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Customer Success Specialist
1 day ago
Gratitude Inc. George Town, Malaysia**Role**:Customer Success Specialist · **Timings**:Rotational Shifts (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Semi-Voice · Key Skills: Customer Service Customer Management customer service an ...
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Customer Success Specialist
1 week ago
Career International FOS Sdn Bhd George Town, Malaysia**Purpose** · As a Customer Success Specialist, your goal is to make our customer happy and productive, to work collaboratively with sales, product, engineering, to set a high standard for how we serve our customers, and to always communicate with empathy and respect. · **Job Sco ...
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Customer Success Specialist
16 hours ago
amIT Global Solutions Sdn Bhd George Town, MalaysiaRole · - Customer Success Specialist (Voice or chat depend on project) · Client: Teleperformamce Client, will diclose the mane and details in interview round · Job location Bayan Lepas, Penang / George Town · PERMANENT WITH CLIENT PAYROLL · Japanese / Mandarin / Cantonese (any) · ...
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Customer Success Specialist
1 week ago
Softenger (Malaysia) Sdn Bhd George Town, Malaysia**Overview of CSS Role**: · - CSS represents the brand, the culture, and the values of the client · - Your attitude and how you behave will determine how our client is perceived by its customers · - It is imperative that the CSS maintains a positive, empathetic, and professional ...
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Customer Success Specialist
16 hours ago
ManpowerGroup George Town, MalaysiaFresh graduates are welcomed, cs experience preferred · **Work experience**: · - Minimum of 6 months work experience in customer support in any industry. · - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professiona ...
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Customer Success Specialist
1 day ago
GRATITUDE INC. George Town, MalaysiaTaiwanese CDDs (good in English) to work in Penang. · Salary 7k-8k RM · Housing allowance 600 · Visa, Flight and Hotel accommodation will be shouldered · make sure cdds are willing to start ASAP. · Immediate Joiner · Thank you · Pay: From RM4,400.00 per month · Application Questi ...
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Customer Success Specialist
16 hours ago
AGENSI PEKERJAAN ICONIC MALAYSIA GW SDN. George Town, MalaysiaWe're looking for individuals skilled in Cantonese or Mandarin with English for particular roles. If the idea of using your language skills in a job, welcome to apply. · **Language Proficiency**: · Mandarin+English · **Job Updates**: · There many interesting projects. · Let us kn ...
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The Customer Success Specialist
3 days ago
Two95 International Inc. George Town, Malaysia**Location**: George Town, Penang, Malaysia · **Salary**: RM 2,800 - RM 3,300 · **Language Requirement**: English & Mandarin · **Working Hours**: 9am to 6pm or 12pm to 9pm · **Overview**: · Serve as the primary contact for customers on the client's website. · Embody the client's ...
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Customer Success Specialist
1 week ago
GrowthFn Sdn bhd George Town, MalaysiaCS experience is preferred* · *JOB DESCRIPTION:* · *Work Experience:* · - Minimum of 1 year work experience in customer services · - Fresh graduates are welcome with degrees in the following disciplines: English with Communication, English for Professionals, Mass Communication, o ...
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Customer Success Specialist
1 week ago
Elabram Systems Sdn Bhd George Town, Malaysia**Responsibilities** · - Support customers to place online orders with the client. · - Processing payments and confidential client information in a manner that is precise and safeguards the customer's personal and financial payment data at all times. · - Pro-actively support cust ...
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Customer Success Specialist
4 days ago
Teleperformance Malaysia George Town, MalaysiaJob Code: ID-C002-SC-CS-KR · **-Overview-** · This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helpi ...
Customer Success Specialist - Penang, Malaysia - Gratitude
Description
GRATITUDE INDIA', Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The Clients And They Believe Their Success Is Only And Only Because Of Their Clients. We Have A Contrary View But At The Same Time We Also Value Our Clients Only After Ensuring The Candidate Is Happy. This Makes Us A Centre Right Wing ConsultancyWith The Operations Of The Company Handled By Industry Professionals, We As A Team Are Able To Successfully Cater To The Recruitment And Staffing Requirements Of BPO/ Ecommerce Sector From Onshore To Offshore Locations. Over The Period, Though Gratitude Has Earned The Wrath Of Some Corrupt Hr's Due To Our Ideology We Have Received Considerable Support Of Our Candidates Which Has Made Gratitude Grow In Several Locations
The Role
Job Overview Assisting customers via E-mail, chat, phone and other channels TBD at a high degree of quality
Responsibilities
RM RM 3900
Language allowance :300 RM
Night Shift Allowance : 30 RM
24 *7 Rotational Shift
Ideal Profile
