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    BANK 12 months contract - Kuala Lumpur, Malaysia - Allegis Global Solutions Singapore Pte Ltd

    Allegis Global Solutions Singapore Pte Ltd
    Allegis Global Solutions Singapore Pte Ltd Kuala Lumpur, Malaysia

    2 days ago

    Default job background
    Part time Accounting / Finance
    Description

    • Detection and investigate frauds and scams, suspend or block mule account holders, conduct fund tracing for victims in banks and business in SG.
    • Liaising with counterparts in SG and India on investigation.
    • Getting leads from SG and other sources - get information to analyze accounts on the leads, investigate new accounts detected and suspend accounts accordingly.
    • Gather leads from other sources (such as vendors) of mule accounts, investigate, analyze, check and ensure that it is authentic accounts.
    • Make outgoing calls to suspected victims to educate them of risks.
    • Support and provide strategic inputs to the Head, Fraud Risk Management, Head of Contact Centre and Analytics to shape fraud risk strategy and establish the sustainable approach & infrastructure to manage fraud risks for the country, across channels and products within the Retail Clients segment.
    • Support implementation of fraud risk strategy, with the 'best in class' tools, analytical solutions & processes to minimize fraud losses while maintaining and adhering to customer charter goals and objectives
    • Support effective fraud risk management strategies, implementation of Fraud Risk Management framework and communication across products and channels.
    • Support a proactive, independent, balanced and a fraud risk awareness culture within the organisation.
    • Ensure that gross and residual fraud risks are understood and agreed with the respective business heads in the country and group.
    • Training provided to employee upon joining on bank's policies.

    Requirements:

    • Good educational background, ideally to diploma and degree or equivalent level.
    • Min. 1 to 3 years' experience with deep knowledge in banking fraud risk management/ credit initiations/ operations.
    • Well verse with data analytical skills, with proven track records in driving data analytics initiatives.
    • Relevant certifications such on Anti-Money Laundering is bonus.
    • Strong communication skills, both written and oral. Bilingual or multilingual is highly preferred but not required
    • Demonstrate ability to think/ act outside the box and eagerness to learn at a fairly face pace environment.
    • Fast learner with the ability to think out of the box and provide solutions.
    • Strong interpersonal skills and confident communicator.
    • Self-motivated and ability to prioritize and self-manage.
    • Ability to positively engage and build rapport with clients.
    • Has a clear understanding of the client needs being serviced.
    • Able to take ownership of issues / tasks and drive to completion.
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