- a) Branch Manual b) BNM Guidelines and Other Regulatory / Statutory Requirement c) Internal control process & procedures. 2. Ensure satisfactory audit rating 3. Ensure audit findings are resolved within specified time frame. 4. Monitor submission of reports within the specified time 5. Act as BCM Coordinator and perform Business Continuity Plan & Call Tree Exercise. 6. Act as Business Compliance Officer (BUCO) Representative. 7. Act as CLO (Complaint Liaison Officer). 8. Act as Branch OSHA coordinator. 9. Ensure compliance on regulatory and non-regulatory requirements by conducting coaching. Customer 1. Ensure efficient customer service level in accordance to SLA 2. Ensure timely reply to customer and CCQ. 3. Ensure to resolve any complaints within SLA 4. Ensure accuracy in service delivery. People 1.
-
Assistant Manager Ipoh Branch
8 hours ago
NEXT LOGISTICS SDN BHD Ipoh, MalaysiaJob Description: · - Need deal with operations team of the HQ · Strategically plan and manage logistics, warehouse, transportation and customer services. · - Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency. · - Maintain warehouse, cat ...
-
Wegrow Global Sdn Bhd Ipoh, MalaysiaJob Scope for Branch Manager · - To lead and supervise team · - To ensure day-to-day operations run smoothly · - To handle customer interactions and inquiries · - To manage documentation · Requirements; · - Minimum Diploma in any field · - Strong communication skills · - Problem ...
-
Branch Mgr
1 day ago
RHB Banking Group Perak, MalaysiaWorking Hour · - Regular Hours · - Monday - Friday- Business Area · - Community Banking- Location · - Malaysia - Perak- Description · **Primary Objective**: · - Managed SME-Focused branch which cater for to the specific banking needs for SME customers. · - Provide leadership and ...
-
Beauty Consultant
2 days ago
CLINIC RX Ipoh, Malaysia**1.** **Pertaining to Clients** · - Establish rapport and good relationship · - Ensure follow up with all clients after treatment or after sales · - To give professional beauty care advice and product advise to customers. · - Provide excellent customer service with professional ...
-
Customer Service Assistant
1 day ago
Hearlife Centre Sdn Bhd Ipoh, Malaysia**Job Summary** · **About Us**: · HearLIFE is the biggest One-Stop Hearing Care Group in South East Asia with regional offices located at Malaysia, Singapore, Indonesia, Thailand, Vietnam, Myanmar and South Korea. HearLIFE Malaysia currently headquartered in Kuala Lumpur and oper ...
-
Personal Banker Wealth
2 days ago
RHB Banking Group Perak, MalaysiaWorking Hour · - Regular Hours · - Monday - Friday- Business Area · - Community Banking- Location · - Malaysia - Perak- Description · **Primary Objective**: · - To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targe ...
-
Clinical Audiologist
1 day ago
Demant Malaysia Pte Ltd Ipoh, Malaysia**Roles & Responsibilities** · - Examine patients who have hearing, balance or related ear problem. · - Assess the results of the examination and diagnose problems. · - Fit and dispense patients with appropriate hearing aids or products based on each hearing condition. · - Progra ...
-
Lorry Driver
1 day ago
TBC Elektrik Sdn Bhd Ipoh, MalaysiaMon to Sat · 9am to 6.30pm · *Ada OT · Branch Location: PT 254633, Kawasan Perindustrian Menglembu, Jalan Lahat, Kawasan · Perusahaan Menglembu, 31450 Menglembu Perak · Job Skop: · Lori 3 ton · ipoh area delivery · Loading Unloading · Pick/Tolak Stok · Check Stok Model In/Out · S ...
-
Management Trainee, Singapore
8 hours ago
3S-Talent Search Ipoh, MalaysiaSingaporean contemporary coffee chain rooted in the recreation of Nanyang coffee offers a **one-year** structured **Graduate Management Associate Program** specially designed to develop the future leader in you and to develop talented and promising individuals like you. You will ...
-
Paid Dealer's Representative
2 days ago
RHB Banking Group Perak, MalaysiaWorking Hour · - Regular Hours · - Monday - Friday- Business Area · - Investment Banking- Location · - Malaysia - Perak- Description · **Primary Objective**: · Carry out dealing functions to meet business targets set while assisting in the full spectrum of Retail Securities activ ...
-
Supervisor Cafe
8 hours ago
Chang Jiang International Sdn Bhd Ipoh, MalaysiaAssist in the hiring and training of new employees as well as the continuous training of existing staff · - Organize and supervise shifts · - Appraise staff performance and provide feedback to improve productivity · - Train new and current employees on proper customer service pra ...
-
TWY Search International Sdn Bhd Ipoh, Malaysia**Benefits**: · - This position come with basic salary + fixed allowance + commission. · - Potential gross earning up to RM 5,000 or even higher. · - Renewable contract position available or even can convert to permanent. · - Opportunity work and employment under bank. · **Job Su ...
-
Aesthetic Clinic Assistant
2 days ago
Nala Groups Ipoh, MalaysiaPosition: Clinic Assistant · Industry: Aesthetic Clinic · Salary Package: RM1,500 - RM2,500 · Working Location: Kampung Simee, Ipoh · Working Hours: 8am - 10pm (on-shift rotation) [Working hour may be different with the adjustment of different branch] · Working Days: Based on arr ...
-
Branch Supervisor
2 days ago
Flash Express Malaysia Jelutong, MalaysiaRequirements · years of work experience · - Preferably in logistics · - Good communication and leadership skills · - 6 working days · Responsibility · - Manage the parcel and cash processing, disbursement and day-to-day routing. · - Manage transportation / distribution routes of ...
-
Branch Supervisor
8 hours ago
Flash Express Malaysia Taiping, MalaysiaRequirements · years of work experience · - Preferably in logistics · - Good communication and leadership skills · - 6 working days · Responsibility · - Manage the parcel and cash processing, disbursement and day-to-day routing. · - Manage transportation / distribution routes of ...
-
Retail Supervisor
8 hours ago
Malayan Flour Mills Berhad Taiping, MalaysiaTo assist in the management of the depot or retail to ensure optimum stock level, order fulfillment and timely delivery. · - To produce and prepare quality products in accordance to FIFO procedure with mínimal stock inventory variance. · - To train new personnel on job functions ...
-
The Store (Malaysia) Sdn Bhd Taiping, MalaysiaTo be based at Pacific Taiping Mall branch. · - To manage the overall functions (pricing, display, sales and promotion, manpower, inventory, profit margin and etc) of the designated department (Sundry & Toiletries, Fresh & Perishables Departments) to achieve the objective set. · ...
-
Takaful Consultant
8 hours ago
Madinah Group - Prudential BSN Takaful Berhad Taiping, Malaysia**Madinah Group** is an insurance agency affiliate of Prudential Assurance (M) Bhd, consist of 11 managers and 400 consultants working together under one brand name, Madinah Group. We provide consultation mainly on life insurance, investment, education plan, retirement plan, inco ...
-
Sales Consultant, Personal Financing
5 hours ago
AFFIN Group Perak, Malaysia Full timeCreate the future with Affin You too can make a difference. · We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can m ...
Branch Manager - Perak, Malaysia, Ipoh - AFFIN Group
Description
Create the future with Affin You too can make a difference.
We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.
JOB PURPOSE Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Accountable for Branch Sales turnover, to improve the business profitability and cost management to maximize resultsand achieve peak performance levels. ACCOUNTABILITIES Financial 1. Drive and achieve overall Branch Sales Target a) Deposit b) Investment c) Loans – ASBF,SMART MONEY & Education loan d) Bancassurance & Banca Takaful product e) Credit Card f) Business referrals 2. Prevention of Fraud and Losses (internal and external). 3. Effectively control the cost as per budget Process 1.
Ensure that every staff discharge duties in accordance with:
Resource management:
- a) Annual leave b) Attendance c) Branch meeting. 2. Provide training / briefing on products and identify training needs 3. Recruitment of staff 4. Staff development and coaching 5. Ensure knowledge and understanding of respective KPIs and JD among all staff 6. Performance and productivity tracking at all levels including performing staff appraisals Other Responsibilities 1. To manage and undertake ad-hoc assignments 2. Alternate key holder to Vault & Self Service Terminal. 3. To organize or participate CSR activities within the branch community 4. To ensure cleanliness, safety and security of the bank's premise and SSL area 5. To perform relief duties as and when required or in the absence of ABM. Learning & Growth 1. To involve and contribute to any special project organise by Head Office 2. Attend training on compliance, regulatory, product knowledge, customer services and other personal development and growth. 3. To incorporate AFFINBANK's DNA to all staff in the branch and uphold team work spirit 4. To identify any potential staff for succession planning.
