- Handle general enquiries via Voice and Non voice channel
- Making appointments on behalf customer
- Provide accurate information (medical related)
- Working days in between 4 to 5.5 days
- Available to attend a physical interview in Menara Tokio Marine (Jalan Tun Razak, KL)
- Available to join before 15 February 2024
- Able to communicate in English
- Malaysian
- Must available to communicate in Indonesian dialect
- Excellent telephone etiquette (professional, confident and patient)
- SPM and above
- Performance allowance
- Perfect attendance allowance
- Language allowance
- OT allowance
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Call Center Agent
3 days ago
BPO Sdn Bhd Kuala Lumpur, Malaysia**Customer Service (Call Centre position)** · **Location **:Menara Public Bank 2, Jalan Raja Chulan, KL · **Working days**: 5 days (rotational shift - 11:00 am to 11:00 pm) · **Nature of business **:Established global E-commerce contact center platform in Malaysia · **Salary rang ...
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Call Center Agent
5 days ago
Telecontinent Sdn Bhd Kuala Lumpur, Malaysia**Requirements** · - Available to join before **15 February 2024**: · - Must fluent in **English & Indonesian dialect**: · - Excellent telephone etiquette (professional, confident and patient) · - Must posses at least **SPM** · **Responsibility** · - Handle customer enquiries ove ...
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Call Center Agent
5 days ago
Telecontinent Sdn Bhd Kuala Lumpur, Malaysia**Requirements** · - Available to before **15 February 2024**: · - Must fluent in **English & Sabah dialect**: · - Excellent telephone etiquette (professional, confident and patient) · - Must posses at least **SPM** · **Responsibility** · - Handle customer enquiries over the **Vo ...
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Call Center Agent
6 days ago
Telecontinent Sdn Bhd Kuala Lumpur, Malaysia**Requirements** · - Available to join on 6 May 2024 · - Must fluent in **English & Mandarin**: · - Excellent telephone etiquette (professional, confident and patient) · - Must possess at least **Diploma** · **Responsibility** · - Handle customer inquiries over the **Voice and No ...
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Call Center Agent
2 days ago
Telecontinent Sdn Bhd Kuala Lumpur, Malaysiainquiries**Requirements** · - Available to join immediately · - Must fluent in **English & Mandarin**: · - Excellent telephone etiquette (professional, confident and patient) · - Must posses at least **Diploma** · **Responsibility** · - Handle customer inquiries over the **Voice ...
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Call Center Agent
2 days ago
Career International Fos Sdn. Bhd Kuala Lumpur, MalaysiaJob Description · - Customer Service (Banking) · Title : Customer Service · Job Level : Entry Level · Industry : Banking · Contract : 6 month duration (Renewable and Potential to be converted as Fixed Term · based on performance) · **Position Overview**: · As a Junior Banking Cus ...
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Call Center Agent
1 week ago
XTEND SERVICES SDN. BHD. Kuala Lumpur, MalaysiaXtend Services Sdn. Bhd. is based in Malaysia, with the head office in Kuala Lumpur. The enterprise operates in the Wholesale Trade industry. The Company was established on May 25, 2005. XTEND has been the forefront in the security arena for over 14 years by being a leading edge ...
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Call Center Agent
5 days ago
Career International FOS Sdn Bhd Kuala Lumpur, Malaysia**Position Overview**: · As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and ser ...
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Call Center Agent
1 week ago
E-commerce Sdn Bhd Kuala Lumpur, Malaysia**Nature of Business**:Established online shopping platform in Malaysia · **Location**: Kuala Lumpur · **Working Days**: 5 working days & 9 hours included break (Rotational shift | 11am - 11pm) · **Salary**: Basic RM2,400 + RM300 (Skill Allowance) + RM100 (Attendance Allowance) + ...
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Care Line Call Center Agent
3 days ago
DoubleTree by Hilton Kuala Lumpur Kuala Lumpur, MalaysiaAs the Care Line Call Center Agent, you will be responsible for performing the following tasks to the highest standards: · - Actively seeking verbal feedback from customers and team members at every opportunity. · - Agree on and implement actions to make improvements to customer ...
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Call Center Agent 24x7 Rotate Shift
5 days ago
E-Commerce Shopping Platform Cheras, MalaysiaNature of Business:_**Established online shopping platform in Malaysia**_ · - Location: _**Sunway Velocity, Cheras**_ · - Salary Range: _**RM2,400 + RM200 Perfect Attendance + RM300 KPI Allowance**_ · - Working Days: _**5 days & 9hours include break | Rotational shift · - 24hours ...
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Call Center Agent
6 days ago
Telecontinent Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Handle general enquiries via Voice and Non voice channel · Making appointments on behalf customer · Provide accurate information (medical related) · Working timingWorking days in between 4 to 5.5 days · Interview arrangementAvailable to attend a physical inte ...
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Call Center Agent
6 days ago
Telecontinent Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Handle general inquiries via Voice and Non-voice channel · Making appointments on behalf of the customer · Provide accurate information (medical-related) · Working timingRotational shift basis · Working days (including Saturday & Sunday) · Job Requirements · ...
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Call Center Agent
2 weeks ago
Brand International Malaysia, Kuala Lumpur Full timeResponsibilities: · Process all facility repair work request that come through the call center. · Answer service requests and track, monitor and report on the status of all maintenance, repair work generated. · Input and maintain data in the computerized maintenance management sy ...
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Junior QA
1 day ago
Ekiwi Global Sdn Bhd Kuala Lumpur, MalaysiaQUALITY ASSURANCE - CALL CENTRE The QA Officer (English & Bahasa Malaysia speaking) is responsible for the quality of the outbound calls in Ekiwi Malaysia's Tele Sales call center environment. Daily job scope is to monitor the effectiveness of the outbound calls made by Tele Sale ...
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Business Support Lead
2 days ago
Shopee Kuala Lumpur, MalaysiaDepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The ...
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Quality Coach
6 days ago
Teleperformance Kuala Lumpur, MalaysiaOverview: · Position Summary: · The Quality Coach provides support and Interaction monitoring support (as applicable) for a program or a vertical account either within a site and/or across multiple locations. This incumbent will conduct both Process Level and/or Agent Level conta ...
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Workforce Management Analyst
6 days ago
Telecontinent Sdn Bhd Kuala Lumpur, Malaysia**Requirement** · - Preferable with at least a Degree level · - At least five years of call center/customer service · - Proficient in Microsoft Excel. · - Good communication skills (both spoken and written): · - English · - Chinese · - Bahasa Malaysia/Indonesia · - Must be a team ...
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Executive, Quality Monitoring
5 days ago
Malaysia Airlines Kuala Lumpur, Malaysia**Reports To**: · - Assistant Manager, Key Account Management · **Role Purpose**: · - To assist with case investigation, analysis and data management in order to deliver accuracy and timely response on MEDA request/escalated cases and issues. · - SMEs for Call Centre in related f ...
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Executive, Quality Monitoring
5 days ago
Malaysia Airline Kuala Lumpur, Malaysia**Job Title**: · - Executive, Quality Monitoring & Compliance · **Reports To**: · - Assistant Manager, Key Account Management · **Role Purpose**: · - To assist with case investigation, analysis and data management in order to deliver accuracy and timely response on MEDA request/e ...