Jobs
>
George Town

    06 - Commodity Management Associate - Penang, Malaysia - Celestica Electronics (S) Pte Ltd

    Celestica Electronics (S) Pte Ltd
    Celestica Electronics (S) Pte Ltd Penang, Malaysia

    2 days ago

    Celestica Electronics (S) Pte Ltd background
    Full time Sales
    Description

    General Overview

    Functional Area: SCM - Supply Chain Management
    Career Stream: CMT - Commodity Management
    Role: Associate
    Job Title: Commodity Management Associate
    Job Code: ASS-SCM-COMM
    Band: Level 06
    Direct/Indirect Indicator: Indirect

    Summary

    Provide contact center support for clients on Indirect Procurement
    Interact with clients to provide and process information in response to inquiries, and requests for Indirect Procurement.

    Detailed Description

    Performs tasks such as, but not limited to, the following:

    • Interact directly with clients either by telephone or electronically (e.g. email and/or Chat)
    • Obtain and evaluate all relevant information to respond promptly to client inquiries
    • Investigate details of inquiries and apply problem solving skills to resolve case inquiries
    • Perform client verifications
    • Organize workflow to meet and exceed customer service level agreements (SLA's)
    • Maintain records of customer interactions and transactions, details of inquiries, and actions taken
    • Communicate and coordinate with internal departments to assist in resolving cases
    • Perform data updates in various systems based on requests
    • Take independent action to gather ideas and gain consensus with cross-functional teams on process improvement recommendations.
    • Support the reporting of Contact Centre and functional metrics including SLA compliance, turnaround time.
    • Work closely with the commodity management teams, and other teams on functional initiatives and improvement.

    Knowledge/Skills/Competencies

    • Knowledge in Indirect Procurement process and experience working in a shared service organization will be an advantage
    • Experience using email and other relevant common office computer applications required
    • Experience in SAP / ERP systems, and CRM / Case management tool will be an advantage.
    • Knowledge of customer service principles and practices
    • Strong systems skills, including common office platforms such as MS Office and Access, along with have strong analytical skills.
    • Knowledge of purchasing practices and procedures.
    • Basic understanding of specific customer needs.
    • Good communication, negotiation and presentation skills.
    • Ability to handle multiple tasks while maintaining attention to detail and accuracy and working under tight time deadlines.
    • Ability to evaluate, prioritize and problem solve a variety of tasks to ensure their timely and accurate completion.
    • Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.

    Physical Demands

    • Duties of this position are performed in a normal office environment.
    • Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
    • Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
    • Occasional overnight travel may be required

    Typical Experience

    • Zero to threeyears of relevant experience

    Typical Education

    • Bachelor's degree in related field (Commerce or Engineering), or consideration of an equivalent combination of education and experience.
    • Educational requirements may vary by geography.

    Notes

    This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

  • Boston Scientific Corporation

    Associate Program Manager

    1 hour ago

    Boston Scientific Corporation Penang, Malaysia

    **Work mode**:Hybrid**Onsite Location(s)**:Penang, MY**Additional Locations**: N/A**Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance** · - At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in ...

  • SCHOTT

    Associate Manager, Production

    2 days ago

    SCHOTT Perai, Malaysia

    **Your Contribution**: · - Team Leadership and Management: Manage and lead the production team, including staffing, training, development, and daily supervision. Ensure adequate staffing levels, manage holiday allowances, and handle recruitment and disciplinary issues. Foster a m ...

  • SCHOTT

    Associate Manager, Finance Controlling

    1 week ago

    SCHOTT Perai, Malaysia

    **Your Contribution**: · - Monitor and analyse the development of the plant, including working capital, margin, cost, production order variance, under/over absorption, utilization, opportunities and risks, and when applicable develop, recommend to plant management, implement impr ...

  • SINERGIA TALENTS SDN BHD

    Associate Program Manager

    1 hour ago

    SINERGIA TALENTS SDN BHD Bayan Lepas, Malaysia

    **Job Overview**: · Our Company is seeking an experienced and driven Associate Program Manager to join our team. In this role, you will be responsible for managing and supporting a variety of projects and initiatives across the organization. Your role will involve collaborating w ...

  • Sinergia Talents Sdn Bhd

    Associate Program Manager

    1 hour ago

    Sinergia Talents Sdn Bhd Bayan Lepas, Malaysia

    **Job Summary**: · As an Associate Program Manager, you will play a key role in supporting the successful execution of customer programs. Working closely with cross-functional teams, you will help ensure that projects are delivered on time, within budget, and to the highest quali ...

  • SINERGIA TALENTS SDN BHD

    Associate Program Manager

    1 hour ago

    SINERGIA TALENTS SDN BHD Bayan Lepas, Malaysia

    **Summary**: · Manages customers' interface to achieve high customer satisfaction, profitable business relationships, and sales growth with new and existing customers, and provides strong team leadership of the customers' teams to ensure internal and external customers' needs are ...

  • Veronica Beard

    Sales Supervisor, Georgetown

    5 days ago

    Veronica Beard George Town, Malaysia

    JOIN THE TEAM AT VERONICA BEARD · Veronica Beard is a growing business with opportunities in design, production, operations, sales, digital, marketing and public relations. If joining a high-performing, dedicated, fun and inspired team sounds like something you'd love, take a loo ...

  • Shangri-La Hotels

    Concierge (Family) (167453)

    2 days ago

    Shangri-La Hotels Penang, Malaysia

    Shangri-La Rasa Sayang, Penang · Shangri-La Rasa Sayang, Penang is one of the most luxurious resorts in Asia and the world. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one ...

  • Tyler Wren Limited

    Corporate Lawyer

    2 days ago

    Tyler Wren Limited George Town, Malaysia

    A leading financial and legal services firm is looking for a British Virgin Islands-based Corporate Associate to join their team. This firm acts on behalf of the largest hedge fund managers, private equity firms and international corporations. · **Key responsibilities will includ ...

  • Dexcom

    Manufacturing Associate 3

    2 days ago

    Dexcom Penang, Malaysia

    About Dexcom · Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transformin ...

  • Dexcom

    Manufacturing Associate 3

    1 hour ago

    Dexcom Penang, Malaysia

    About Dexcom · Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transformin ...

  • Informa Tech

    Research Associate

    2 days ago

    Informa Tech George Town, Malaysia

    **Company Description** Do you want to make an impact?** · Informa Tech sits at the heart of a thriving business technology community. · And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology ...

  • Salient Glory City Sdn Bhd

    Assistant Human Resources Manager

    2 days ago

    Salient Glory City Sdn Bhd George Town, Malaysia

    Responsibilities: · - Assists in establishing and maintains contact with external recruitment sources. · - Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. · - Assists with coordination and facilitati ...

  • Informa Tech

    Research Associate

    22 hours ago

    Informa Tech George Town, Malaysia

    **Company Description** Do you want to make an impact?** · Informa Tech sits at the heart of a thriving business technology community. · And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology ...

  • MSR-FSR

    Construction QA/qc Manager- Semiconductor

    1 hour ago

    MSR-FSR Penang, Malaysia

    **QA/QC Manager Responsibilities -** · - The QA/QC Manager role is a single point of contact for all aspects of quality for the contract. The Manager will be responsible for the following list: · - Review specifications and review inspection and test plans by Trades and/or discip ...

  • SBM Offshore

    Assistant Mooring Master

    1 week ago

    SBM Offshore George Town, Malaysia

    **Req Id**:14409**Job Family**:Operations - Cargo**Location**:Georgetown, GY**Our Vision.** · - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** ...

  • Clarivate

    Associate Translation Specialist

    1 week ago

    Clarivate Penang, Malaysia

    Job Title: Associate Translation Specialist Department: Content Operations · Division: IP Reports To: · Job Grade: · Main Purpose of Job: · - Support effective management and champion continuous improvement of our quality driven operational workflow for translated Chinese patent ...

  • Jabil Circuit

    Intern

    5 days ago

    Jabil Circuit Penang, Malaysia

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an ...

  • Jabil Circuit

    Intern

    5 days ago

    Jabil Circuit Penang, Malaysia

    At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 250,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an ...

  • Shangri-La Hotels

    Assistant Executive Housekeeper

    5 days ago

    Shangri-La Hotels George Town, Malaysia

    JEN Penang Georgetown located in the lively and cultural George Town, JEN Penang Georgetown by Shangri-La is at the centre of it all. JEN Penang Georgetown by Shangri-La is a proud recipient of the Malaysian Association of Hotels (MAH) "Clean & Safe Malaysia" certification, verif ...