- Understand and remain updated on changing client policies and guidelines
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
- Serve as an advocate for the user community
- Participate in process improvement initiatives that improve quality and efficiency of work
- Participate in continuous training programs and workgroup discussions for optimal development in the role
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
- Degree in any tertiary education or higher education
- Strong coping, emotional resilience, and stress-management skills
- Excellent comprehension, communication, in both English and Japanese/Korean language skills
- Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
- Strong attention to detail
- Comfort synthesizing and analyzing information from multiple streams
- Strong critical thinking and decision-making skills
- Deep familiarity and passion for the internet, internet platforms, and internet culture
- High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported
- Ability to work well individually and as part of a team
- Flexibility in meeting changing business needs in a fast-paced environment
- Commitment to quality, efficiency, and effectiveness
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Korean Speaker
1 week ago
Language Talent Solution Kuala Lumpur, Malaysia**Company Description** · Language Talent Solutions believes that the best talent should not be restricted by borders. They strive to bridge borders and break down barriers in order to add the best possible talent to their team. Language Talent Solutions is a globally competitive ...
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Korean Speaker
2 days ago
Language Talent Solution Kuala Lumpur, Malaysia**Company Description** · Language Talent Solutions believes that the best talent should not be restricted by borders. They strive to bridge borders and break down barriers in order to add the best possible talent to their team. Language Talent Solutions is a globally competitive ...
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Ptp Specialist-japanese/korean Speaker
1 week ago
Zimmer Biomet Kuala Lumpur, Malaysia**Job Summary** · The PTP Specialist is responsible for accurate and timely execution of various Accounts Payable tasks in one of the below areas in a dynamic and fast-paced GBS environment. All tasks must be executed in compliance with Zimmer Biomet policies and guidelines. · ** ...
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Korean Speaker
1 week ago
EPS Ventures Sdn Bhd Bangsar South, Malaysia**Job Details** · - Participate in day-to-day operations for Client Operations and other cross-functional teams · - Attain daily productivity goals while maintaining quality standards · - Refine tools and processes around daily workflow, and maintain documentation for weekly mana ...
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Native Korean Speaker
5 days ago
amIT Global Solutions (Pte.) Ltd Kuala Lumpur, MalaysiaJob location : Bayan Lepas, Penang / George Town · Allowance : Language allowance: 1000 Other Allowance: Housing allowance 600(only under EP)/ monthly · Nationality : Preferred Native Korean · Qualification : 1-2 year experience in customer support is preferred · Shift : Rotation ...
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QA (Japanese Speaker)
2 days ago
Swivelt Kuala Lumpur, MalaysiaJob Scope: · Has at least 3 years' experience in Customer Service field and 2 years in QA · **Skills**: · - Excellent English and Japanese communication and writing skills. (JLPT Level 1/ N1) · - Microsoft Office (Excel, Words, PPT) · - Effective Communication · - Customer Servic ...
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Japanese Speaker Malaysian
2 days ago
Eteam Workforce Sdn. Bhd. (Malaysia) Kuala Lumpur, MalaysiaGreetings , · We are urgently hiring JLPTn1 & JLPT n2 Holder for · Malaysia based company located in KL sentral, · - For Chat Support Process · - Work location is KL Sentral, · - Willing to work in 24*7 shift ( 5days working 2 days off) · - Applicants must be willing to work in r ...
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Native Japanese Speaker
5 days ago
amIT Global Solutions (Pte.) Ltd Kuala Lumpur, MalaysiaJob location : Bayan Lepas, Penang / George Town · Allowance :Language allowance: 1000 Other Allowance: Housing allowance 600(only under EP)/ monthly · Nationality : Preferred Native Japnese · Qualification : Fresher, 1-2 year experience in customer support is preferred · Shift : ...
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QA (Japanese Speaker)
2 days ago
Swivelt Sdn. Bhd. Kuala Lumpur, MalaysiaThe Customer, for more than 40 years has advanced glucose management and diabetes care with pioneering technologies and new products defined by simplicity, accuracy and trust. From OneTouch brand blood glucose meters, test strips, and lancets to an integrated digital health platf ...
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Invoicing Coordinator, Korean Speaker
2 days ago
Wilhelmsen Kuala Lumpur, MalaysiaJoin our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. · Job title · Invoicing Coordinator, Korean Speaker · The position · Produce and dispatch correct invoices to customers within the assigned ...
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PTP Specialist-Japanese/Korean Speaker
2 days ago
Zimmer Biomet Malaysia, Kuala Lumpur Full timeJob Summary · The PTP Specialist is responsible for accurate and timely execution of various Accounts Payable tasks in one of the below areas in a dynamic and fast-paced GBS environment. All tasks must be executed in compliance with Zimmer Biomet policies and guidelines. · Princi ...
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HCLTech Malaysia, Kuala Lumpur Full timeMust have -Language · Japanese (JLP2 N2 Certification and above) OR Korean (Topik Level 4 and above) · Native Japanese or Native Korean are encouraged to apply from Korea and Japan · Freshers who can Speak the above languages can Apply · You will be given training on the below ...
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Quality Analyst- Korean Speaker
2 days ago
GrowthFn Kuala Lumpur, MalaysiaPosition: Quality Analyst - Customer Service (Airlines, Ticketing, Travel & Tours) - BPO · Location: Kuala Lumpur, Malaysia · Joining date: Sept · 1 year experience in Quality Analysis in CS is a Must · Relocation costs and paper work will be catered for by Client · **Position Ov ...
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Cx Specialist Japanese Speaker
5 days ago
EVA Global Kuala Lumpur, Malaysia**EVA Global is hiring a Japanese** · **Speaker** · **Customer Service Specialist.** · EVA Global is the leading electric vehicle managed services provider committed to maximizing the reliability, availability and accessibility of your charging network. We are the industry's part ...
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Customer Support Japanese Speakers
1 week ago
Career International FOS Sdn Bhd Kuala Lumpur, MalaysiaJob Title: Customer Support (Japanese) · Location: Work from home · Office is located in Bangsar South. For training the person is required to be in the office for 3 months. Upon completion of training, WFH will be activated. · DUTIES AND RESPONSIBILITIES: · - Understand customer ...
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Customer Service Japanese Speaker
5 days ago
IPNX NIGERIA LIMITED Kuala Lumpur, MalaysiaWe are looking for a dedicated and fluent Japanese speaker to join our Customer Service team. As a Customer Service Representative, you will be the first point of contact for our Japanese-speaking customers, assisting them with inquiries, providing product information, resolving ...
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Business Consultant Japanese Speaker
1 week ago
John Clements Kuala Lumpur, MalaysiaBusiness Consultant (Japanese Speaker) · **Client Relationship** · - Responsible for client solution penetration and education, account monitoring and portfolio reporting, and issue resolution ownership · - Identify client business needs with a view to help shape solution develop ...
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Content Moderator Japanese Speaker
5 days ago
IPNX NIGERIA LIMITED Kuala Lumpur, MalaysiaWe are seeking a detail-oriented and proficient Japanese speaker to join our team as a Content Moderator. As a Content Moderator, you will be responsible for monitoring and reviewing user-generated content to ensure it aligns with our community guidelines and standards. Your role ...
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Japanese, English, Mandarin, Korean, German
5 days ago
ELS TUITION MALAYSIA Kuala Lumpur, MalaysiaAre you determined to teach and mingle with children in a comfortable environment? Look no further because, at , we have the perfect position for you We are looking for a **Language Teacher** who can read, write, and communicate in these languages: _**Chinese, Bahasa Malaysia.**_ ...
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Bpo - Content Moderator (Korean & Japanese)
35 minutes ago
Aisling Consulting Kuala Lumpur, Malaysia**What will you do?** · - Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform. · - Review Product related moderation from seller and creator to ensure they are within the guidelin ...
Trust & Safety Associate – Japanese/Korean speaker - Kuala Lumpur, Malaysia - Agensi Pekerjaan EPS Consultants Sdn Bhd
Description
Role Details
Review, classify and/or remove content according to client guidelines, using specific tools and channels
Basic Qualifications/Skills Needed
