- Supervise each security operation shift, making sure adequate patrol patterns and frequencies are maintained to ensure the security of guests and team members.
- Familiarize with and check hotel fire equipment and fire evacuation passages.
- Ensure Security Guards report maintenance issues to the Engineering department promptly as recorded during their patrols.
- Familiarize with each department's work procedures, security knowledge and emergency procedures, supervising each position's professional knowledge and work standard.
- Conduct random bag inspections of team members entering and leaving the building.
- Ensure asset removal policy is adhered to, to prevent hotel assets from being removed without proper authorization.
- Arrange escort services for team members carrying cash, where required.
- Maintain perimeter patrols at points of entry and egress to ensure that there are no loiterers in the hotel premise.
- Professionally examine team members' work knowledge, discipline and responsibilities.
- Convey and carry out the department's work arrangements and training plans.
- Conduct random inspections of the hotel to ensure security practices are being followed, fire exits are not blocked, equipment is not obstructing fire hose reel doors, sufficient clearance between stacked goods and sprinkler heads.
- Take appropriate action to resolve guests' complaints, communicating professionally and effectively with guests.
- Be familiar with current first aid and fire emergency procedures.
- Ensure a high level of cleanliness and tidiness in your work area.
- Maintain a professional appearance up to Hilton standards, demonstrating good attitude and behaviour at all times.
- Interact with team members in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.
- Adhere to the hotel's policies and procedures, Hilton code of conduct and the hotel's team member handbook.
- The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
- Carry out other reasonable duties and responsibilities as assigned.
Requirements
What are we looking for?A Security Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- High School or Secondary Vocational School graduate.
- Possess a pass for C-level examinations in English.
- Good communication skills.
- Proficient with hotel security, public security, fire control and management.
- Familiar with fire and traffic safety laws and regulations.
- Able to organize and direct staff according to job specifications to complete tasks.
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Source: Hospitality Online
-
Team Leader
5 days ago
MyGlit Kuala Lumpur, Malaysia**Role**:Team Leader -(NonTechnical) · **Timings**:Shifting Schedule (Permanent) · **Industry**:BPO / ITES · **Process**:Voice · **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling · **Work Mode**:NA · Key Skills: Customer Service english Team Leader BPO ...
-
Team Leader
6 days ago
Tribe Business Services Sdn Bhd Kuala Lumpur, MalaysiaThe Customer Service Team Leader will be responsible for overseeing the day-to-day operations of our customer service team. This individual will manage workflow, provide guidance and support to customer service representatives, and ensure that customer inquiries and orders are ha ...
-
Team Leader
4 days ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Team Leader · **Timings**:Rotational Shifts (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Japanese language Team Leader operations skills Call Centre skills BPO Call c ...
-
Team Leader
3 days ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Team Leader · **Timings**:Rotational Shifts (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Mandarin Project Manager · - Mandarin - Team Leader Telcom* · Some details/wo ...
-
Team Leader
17 hours ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Team Leader · **Timings**:Flexible (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Logistics Mandarin Team Leader- Bachelor's degree or equivalent diploma. · - Dynamic l ...
-
Team Leader
4 days ago
PK Global Kuala Lumpur, MalaysiaJob Title: · Team Leader - Japan · **Job Description**: · The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accounta ...
-
Team Leader
3 days ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Team Leader · **Timings**:Rotational Shifts (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · Key Skills: Japanese language Team Leader BPO Voice Process Team Leading Travel Accounts BPO Operations Trave ...
-
Team Leader
3 days ago
Vitality Boost Sdn Bhd Kuala Lumpur, Malaysia**BOOST JUICE BARS** · - **Industry: Food & Beverage**_ · - **Position: Team Leader**_ · Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is no ...
-
Team Leader
1 week ago
ManpowerGroup Kuala Lumpur, Malaysia**Job description** · **Position Title : Team Leader Malaysia** · **Department : Sales** · **Key Responsibilities include (not limited to)**: · - Manage the team by monitoring the work task and activities · - Conduct weekly meeting with RM · - Work closely together with team in o ...
-
Team Leader
4 days ago
Grand Hyatt Kuala Lumpur Kuala Lumpur, MalaysiaSummary · You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Team Leader - Front Office is responsible to assist in ...
-
Team Leader
5 days ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Team Leader · **Timings**:Day Shift (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Team Leader Team Management Team Leading- Provide mentorship, guidance, and career de ...
-
Team Leader
1 week ago
Agensi Pekerjaan Language Talent Solutions Sdn Bhd Kuala Lumpur, MalaysiaPosition: Team Leader - Mandarin Speaker · Location: Kuala Lumpur, Malaysia · Relocation: Remote work for the first 3 months, then Work Visa/Employment Pass provided · Working hours: 24/7 rotational shift · **Salary**: RM6,500 - RM9,900 (basic) + OT + Night shift allowance · **Re ...
-
Team Leader
5 days ago
ManpowerGroup Kuala Lumpur, Malaysia**Job description** · **Position Title : Team Leader Malaysia** · **Department : Sales** · **Key Responsibilities include (not limited to)**: · - Manage the team by monitoring the work task and activities · - Conduct weekly meeting with RM · - Work closely together with team in o ...
-
Team Leader
4 days ago
Career International Fos Sdn. Bhd Kuala Lumpur, Malaysia**JOB MISSION** · The Team Leader assists the store management team by ensuring a customer focus on the sales floor with exceptional floor supervision. The Team Leader helps to maximize store productivity and profitability by assisting in team building and staff development, goal ...
-
Team Leader
1 week ago
Gratitude Inc. Kuala Lumpur, Malaysia**Role**:Team Leader · **Timings**:Flexible (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Japanese language Team Leader · - Location - Bangkok · Salary - 77k THB · Native Thai ...
-
Team Leader
6 days ago
Canaan Communication & Technologies Sdn Bhd Kuala Lumpur, Malaysia**Responsibilities**: · - To provide day to day supervision and management of the team. · - Ensure that all agents have a clear understanding of performance expectations. · - Act as main point of reference for the team for queries and escalation. · - Under the supervision of Oper ...
-
Team Leader
1 week ago
Vitality Boost Sdn Bhd Kuala Lumpur, Malaysia**BOOST JUICE BARS** · - **Industry: Food & Beverage**_ · - **Position: Team Leader**_ · Boost Juice, originally from Australia, is Malaysia's largest juice and smoothie chain has expanded to 150 stores across Malaysia, Singapore, Brunei, Indonesia, and soon Thailand. Boost is no ...
-
Team Leader
5 days ago
Brandt International Sdn Bhd Kuala Lumpur, Malaysia**Responsibilities** · Operations Management · - Support Operations Manager to ensure business KPIs are met. · - Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. · - Conduct need analysis to identify areas of improvements a ...
-
Team Leader
5 days ago
CAE Kuala Lumpur, Malaysia**Role and Responsibilities** · **About CAE** · At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations supp ...
-
Team Leader
6 days ago
Standard Chartered Kuala Lumpur, Malaysia**Job***: Operations · **Primary Location***: Asia-Malaysia-Bukit Jalil KL · **Schedule***: Full-time · **Employee Status***: Permanent · **Posting Date***: 23/Jan/2024, 4:21:49 AM · **Unposting Date***: Ongoing · **The Role Responsibilities** · - To assist the Manager in the dai ...
Security Team Leader - Kuala Lumpur, Malaysia - Hilton Kuala Lumpur
Description
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Security Team Leader assists the Security Supervisor in guiding the Security Officers on duty to ensure that hotel work procedures and inspection work is carried out correctly. The role should cover the daily work of the Security Supervisor in his / her absence.
What will I be doing?
As the Security Team Leader, you will be responsible for performing the following tasks to the highest standards: