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    Team Lead - Malaysia, Kuala Lumpur - United Overseas Bank (Malaysia) Bhd

    United Overseas Bank (Malaysia) Bhd
    United Overseas Bank (Malaysia) Bhd Malaysia, Kuala Lumpur

    Found in: Foundit MY A2 - 3 days ago

    Default job background
    Full time Accounting / Finance
    Description
    SCOPE OF THE ROLE

    We are seeking a highly skilled and experienced Senior application Maintenance/Production support professional to join our dynamic team. In this role you will be responsible for designing, developing, maintaining, and providing support for critical applications. Your technical expertise along with best practices will be instrumental in delivering fully functional software that meets schedule and requirements.

    Other responsibilities include:

    • Provide Level 3 (L3) support for critical applications, ensuring timely resolution of issues and minimizing downtime.
    • Collaborate with the primary product vendor to address and implement application fixes, enhancements, and updates.
    • Conduct root cause analysis for recuring issues and work proactively to prevent future occurrences.
    • Troubleshoot and resolve complex technical issues related to the open systems.
    • Work closely with cross functional teams, including development, testing, and infrastructure teams, to ensure seamless application support.

    MINIMUM EXPERIENCE

    • At least 6 years real time experience in Java development and working knowledge in core java, Spring boot, Hibernate.
    • 5+ years of total experience with application development tools such as WebSphere, Maven, and Jenkins.
    • Experience in Application maintenance /production support with a focus on Level 2 or Level 3 support.
    • Must have experience in banking domain and good to have experience in CACS online (Collections), 3DS and Bankwide loyalty program.
    • Hands-on experience on Oracle database and working knowledge in PL/SQL.
    • Hands-on experience in Web servers (such as JBoss Webserver, Apache etc.) and Java platform / J2ee and Java web container (such as WebLogic, JBoss EAP, JBoss Webserver Tomcat, IBM WebSphere etc).
    • Should have experience in applying WebSphere Patches, OS Patches, SSL Cert Configuration.
    • Strong technical background with expertise in Java and J2EE technology.
    • Good to have knowledge on Devops tool like Bitbucket, Jenkins, Maven, GIT.
    • Good to have knowledge on Control M batch processing tool.
    • Good to have experience in using JIRA and Remedy Workflow Application.
    • Must have working knowledge with LINUX/UNIX environment.
    • Problem solving skills, to be able to continuously come out with different structured ideas in the process solving problem.
    • Good to have experience on apply WebSphere Patches, OS Patches, SSL Cert Configuration.
    • Proactive, self-driven and can perform well under pressure with a high sense of urgency.
    • Excellent in communication skills.

    Required Technical Skills

    Platform / Product

    Server / Database

    Language

    OS

    Card Merchant Portal (CMP),3DS

    Oracle DB

    Unix/Linux/SQL/Korn shell programming experience

    Open Systems (Linux/Unix)

    EDUCATION

    Bachelor's Degree in Computer Science, Engineering or similar domain Related professional/technical qualification will be advantageous although not mandatory

    WHAT WILL HELP YOU SUCCEED IN THIS ROLE

    • Build a culture of collaboration with application development and testing teams to ensure that the requirements and solutions are correctly understood, refined as well as being translated into equivalent deliverables at each stage of execution
    • Inspire and drive the team to be the superior Cards Subject Matter Experts in specializing across cards systems and cultivate wider insights and hands-on delivery capabilities for the cards technology organization
    • Foster an environment of technology excellence and innovation
    • Build exceptional peer relationships with key stakeholders and be able to influence key outcomes. Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
    • Demonstrate energy and ability to function in an intense & complex environment demonstrating initiative and operating with an ownership attitude to deliver results.
    • Possess strong quantitative, analytical, problem solving and process design skills to translate analysis into solutions that meet business objectives
    • Excellent communication (written and verbal) and inter-personal skills to manage technical and non-technical stakeholders across multiple business units
    • Resourceful team player, who can work on multiple assignments, with minimal guidance
    • Ability to work in a fast-paced, team-oriented environment.
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