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    Senior Manager - Malaysia, Kuala Lumpur - Prudential Services Asia

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    Full time
    Description
    Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

    The Group wide Senior Training and Risk Culture Manager will take the lead in revamping our approach to Group wide mandatory training program and design and delivery of other training requirements to support the transformation of non-financial risk framework across Prudential Group. The role holder also supports the Head of Group Governance in taking ownership of the Group Code of Conduct, its annual review by the Board and related training and awareness campaigns. The incumbent will also play a key role in design and execution of other Risk culture initiatives across the Group.

    Job Responsibilities

    • Lead design and delivery of Group wide Mandatory e- learning training program across Prudential working with external vendors, refresh content annually
    • Be agile in designing engaging training content in -house based on Group frameworks policies and standards, material trend in investigations, risk events, etc. specifically covering non-financial risk to be delivered via workshops or through e-learning platforms.
    • Consider ways of monitoring Risk culture via appropriate suit of metrics, survey-based approach, collaborate with wider teams and HR to define approach and implement ongoing monitoring
    • Annual review and refresh of the Group Code of Conduct to ensure it remains fit for purpose, coordinate annual approval from Board and design and deliver related training and awareness campaigns on the Code
    • Support the Head of Group Governance to work with HR to implement and annually review the mechanism to include Risk performance indicators as part of performance management construct
    • Innovate and contribute to wider initiatives to promote / enhance risk culture across the organisation. E.g. Risk awards, newsletters, etc.
    • Prepare papers and MI to support reporting Project updates and decisions required to Governance forums, Project Steering committee meetings and lead Project working group meetings for Governance and Reporting
    • Support other initiatives/ tasks in wider Group Governance team, as required

    Job Requirements

    • The ideal candidate will have demonstrated experience of at least 6-8 years in the successful design and delivery of training content within a professional services environment, working with Training companies and one who has the interest and aptitude to take on wider responsibility to influence Group wide Risk culture.
    • Prior experience of Learning management software (LMS) such as SCORM
    • Excellent PowerPoint skills to develop training content including case studies in-house working with framework and policy owners.
    • Good understanding of group wide risk frameworks and governance
    • Advanced communication skills – both written and verbal with the ability to conduct and deliver training workshops with a great deal of independence.
    • Highly disciplined and strong focus on execution and delivery and ability to support change, displaying both persistence and resilience.
    • Able to manage ambiguity, different requirements, and challenging deadlines.
    • University graduate with globally recognised accreditation/ certifications in training (desirable)

    Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.


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