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    Administrative Executive - Malaysia, Kuala Lumpur - Plaza Premium Group

    Plaza Premium Group
    Plaza Premium Group Malaysia, Kuala Lumpur

    5 days ago

    Default job background
    Full time
    Description

    About the Company

    Hello Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.

    Our promise to you:

    • We will respect and value your background and perspectives
    • We will work together with integrity
    • We will share our incredible pride for job, company and industry

    What we ask of you:

    • Bring passion to all that you do
    • Listen, move fast and think innovatively
    • Speak up, have ideas and share them
    • Believe in customer service, and treating every person with kindness

    As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.

    Who we are

    We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.

    In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.

    With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.

    Join our family today.

    Together, we'll make travel better.

    What you'll be doing -

    The ideal candidate will be responsible for managing daily administrative tasks, assisting sales / operation team based on the assigned region. As an Administrative Executive, you will work closely with various departments and regions to streamline processes on the system used in PPG and contribute to the overall productivity and efficiency of the organization.

    Job Responsibilities:

    • Handle LMS/MAS/ POS token creation based on the region assigned.
    • Handle Ai documentation preparation task based on the assigned region.
    • Coordinate with all the relevant stakeholder on any system enhancement and updates.
    • Prepare reports, presentations, and other documentation for report manager based on assigned region.
    • Organize and maintain data in system (LMS, Zoho CRM, MAS), records, and databases, ensuring accuracy and confidentiality.
    • Oversee support to local operations relating to admission system based on the assigned region.
    • Serve as the point person representing Commercial, for LMS system based on region.
    • Liaise with internal / external vendors, suppliers, and clients to ensure smooth business operations.
    • Conduct research and provide administrative support to various projects, as assigned.
    • Provide support and assistance to other team members as needed.
    • Other task as communicated by reporting manager.

    Job Requirements:

    • Proven experience as an administrative executive, or similar role.
    • Minimum 1 – 2 years working experience in similar role.
    • Fresh grads are encouraged to apply- training will be provided.
    • Excellent organizational and time management skills with the ability to prioritize tasks effectively.
    • Strong written and verbal communication skills, capable of interacting with individuals at all levels of the organization.
    • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
    • Proficient in system related matters (basic understanding).
    • Detail-oriented and able to maintain accuracy in work.
    • Ability to maintain confidentiality and handle sensitive information with professionalism.
    • Strong problem-solving skills with the ability to multitask and adapt in a fast-paced environment.
    • A positive attitude and exceptional interpersonal skills, coupled with a customer service-oriented approach.
    • Diploma or bachelor's degree in hospitality, business administration, management, or a related field is preferred.
    • Team-oriented and collaborative environment.
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