Jobs
>
Subang Jaya

    Senior Manager, Sales Operations - Petaling Jaya, Malaysia, Selangor - DKSH

    DKSH
    DKSH Petaling Jaya, Malaysia, Selangor

    3 days ago

    Default job background
    Full time
    Description
    Job summary:

    • Manage client accounts to ensure smooth client business integration and drive business growth of clients.
    • Managing operating departmental budgets and costs Accountable for net sales/EBIT/headcount responsibility, where applicable.

    General responsibilities:

    • Manage day to day operations, and coordinate with internal and external stakeholders to ensure operations are executed smoothly.
    • Manage operating departmental budgets and costs according to annual allocation to ensure efficient usage of resources, where applicable.
    • Gather and report client operational results in comparison to KPIs set in the service level agreements
    • Take necessary actions to resolve clients' operational issues/service complaints
    • Manage and schedule business communications and business review meetings with clients' management teams
    • Act as front-line DKSH representative with the client management team to facilitate ad hoc operational issue resolution, escalating to senior management as appropriate
    • Act as a DKSH representative to communicate all other necessary issues to clients' management teams
    • To collaborate with Principal brand owners in improving trade marketing and sales strategies
    • Stock management & inventory to minimise Out Of Stock (OOS) issue and stock expiry.

    Functional skills and knowledge:

    • Demonstrate strong understanding of FMCG industry/business/products.
    • Demonstrate strong client management and communication skills Proven project management skills
    • Strong analytical background and knowledge of statistical analysis methods
    • Demonstrate appreciation and respect for cultural sensitivities especially in cross-country/-cultural interactions
    • Demonstrate fluency in English, both written and spoken. Able to communicate in Chinese is an added advantage.
    • Demonstrate proficiencies in office productivity tools (e.g. Excel – Pivot Table & Vlookup, Word and PowerPoint)

    Leadership responsibilities:

    • Manage and oversee team's delivery of team/function goals to drive execution against goals set
    • Drive and manage learning and development of team in the area of Client Management and DKSH behaviors to achieve team/function goals
    • Drive self-learning and improvement in the area of Client Management and DKSH behaviors as part of continuous learning.

    Education:

    Bachelor's degree in Business Administration, or an equivalent degree will be an added advantage.

    Work Experience:

    • Minimum five (5) years' experience in a product management / client management role in FMCG industry.
    • Preferred experience of three (3) to five (5) years sales in General Trade (GT), International Key Account (IKA) and Local Key Account (LKA) in FMCG industry.
    • Minimum three (3) years' experience in a managerial capacity.

  • DKSH

    Executive Sales Operations

    3 days ago

    DKSH Petaling Jaya, Malaysia

    **Location**:Petaling Jaya, MY, MY**Job Function**:Sales**Requisition Number**:152825**Description**: · **Job Summary**: · - Support the day-to-day operations of client accounts to ensure smooth client business integration and drive growth of clients**General Responsibilities**: ...

  • IQVIA

    Sales Operations Officer

    3 days ago

    IQVIA Petaling Jaya, Malaysia

    **Responsibilities**: · Office & Facilities Operations: · - the day-to-day management of the office space, including maintenance, cleanliness, and organization. · - vendor relationships for office supplies, equipment, and services. · - office moves, renovations, and space utiliza ...

  • Triumph International

    Sales Operation Manager

    3 days ago

    Triumph International Petaling Jaya, Malaysia

    Triumph is one of the world's largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph and sloggi. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well ...

  • Linktrix Consultants Pte Ltd

    Sales Operations Executive

    4 days ago

    Linktrix Consultants Pte Ltd Petaling Jaya, Malaysia

    Coordinate and liaise with the sales team for new business implementation, claims and/or disputes/issues. · - Responsible for quotation handling including costing and pricing. · - Keep regular contact with customers to maintain good relationships and provide advice to their enqui ...

  • BEAUTY PRO ACADEMY (M) SDN BHD

    Sales Operation

    2 days ago

    BEAUTY PRO ACADEMY (M) SDN BHD Puchong, Malaysia

    Marketing consultants advise companies in the development of marketing strategies for specific purposes. They can advise and develop strategies for the entry of a brand in the market, for the re-launch of a product, for the introduction of a new product, or for the positioning of ...

  • Hitachi Energy

    Regional Sales Operations Manager

    4 days ago

    Hitachi Energy Subang Jaya, Malaysia

    **Your responsibilities** · - Lead and develop a group of Sales Operations Specialists (in specific countries) securing a high service level for the entire M&S Community in the Region. · - Liaise with Sales Operations stakeholders specially M&S Process team to keep, update, commu ...

  • MURSYID ALHARAMAIN TRAVEL & TOURS SDN BHD

    Sales Operations Administrator

    2 days ago

    MURSYID ALHARAMAIN TRAVEL & TOURS SDN BHD Shah Alam, Malaysia

    **Operational Management**: · - Oversee and coordinate all aspects of daily operations. · - Ensure adherence to established standards and procedures. · - Manage and optimize resources to achieve operational efficiency. · - **Guest Services**: · - Ensure a high level of guest sati ...

  • Creative Factory Paintings Sdn Bhd

    Sales & Operation Manager

    3 days ago

    Creative Factory Paintings Sdn Bhd Puchong, Malaysia

    Develop and implement effective sales strategies to achieve company sales goals and objectives. · - Lead, motivate, and manage the sales and production team including hiring, training, coaching and performance evaluation. · - Set and monitor sales targets for the team and individ ...

  • Service Desk Sdn Bhd

    Retail Sales Operation Assistant Manager

    5 days ago

    Service Desk Sdn Bhd Subang Jaya, Malaysia

    1. Responsible for seeing to the efficiency and daily operation of the retail shops (a minimum of 4 retail outlets) namely: · 1.1 Overall merchandising (the retail (outlet) team will do the merchandising) · 1.2 Inventory management (internal system available to monitor) · 1.2.1 E ...

  • Barsan Global Logistics

    Sales and Operation Executive Freight Forwarding

    4 days ago

    Barsan Global Logistics Petaling Jaya, Malaysia

    **Sales Executive (Freight Forwarding)** · **Responsibilities**: · - Develops a business plan and sales strategy for the market that ensures the attainment of company sales targets and profitability. · - Responsible for the performance and development of the Sales Executives. · - ...

  • AP ExecSearch SDN BHD

    Sales & Operations Executive (Maid Agency)

    3 days ago

    AP ExecSearch SDN BHD Puchong, Malaysia

    Location : Puchong · Salary : RM 3,000 - 5,000 basic · **Roles & Responsibilities**: · - Manage day to day agency operations · - To handle call and walk-in enquiries for domestic helpers · - Maintaining various source country domestics helpers' biodata and availability · - In cha ...

  • Kuala Lumpur Pavilion Sdn Bhd

    Executive (Sales & Operations, Event Operations)

    5 days ago

    Kuala Lumpur Pavilion Sdn Bhd Bukit Jalil, Malaysia

    **Responsibilities** · - Explore, identify and develop new client base to increase market share · - Coordinate event requirements with appointed contractors, suppliers and internal supporting departments to ensure smooth operations of the event · - Participate at events assigned; ...

  • Big Berry Consulting Sdn Bhd

    Sales & Operation Executives

    4 days ago

    Big Berry Consulting Sdn Bhd Bangsar South, Malaysia

    **Job Highlights** · Friendly, young and vibrant working environment · Attractive remuneration package & other benefits · Opportunity for our Unique On-The-Job Training and coaching · - Schedule meetings, record minutes, create forms, drafting agendas, and all other work in conne ...

  • Big Berry Consulting Sdn Bhd

    Sales & Operation Executives

    5 days ago

    Big Berry Consulting Sdn Bhd Bangsar South, Malaysia

    **Job Highlights** · Friendly, young and vibrant working environment · Attractive remuneration package & other benefits · Opportunity for our Unique On-The-Job Training and coaching · - Schedule meetings, record minutes, create forms, drafting agendas, and all other work in conne ...

  • Marc Conleth Industries Sdn Bhd

    Sales Operation Coordinator

    3 days ago

    Marc Conleth Industries Sdn Bhd Seri Kembangan, Malaysia

    **Responsibilities**: · - Provide administrative support to daily office operations. · - Carrying out administrative tasks such as daily sales reports and sales transactions. · - Maintain and update sales and customer records, database and reports. · - Respond customer's queries ...

  • Yee Lee Trading Co Sdn Bhd

    Sales Operation Executive

    22 hours ago

    Yee Lee Trading Co Sdn Bhd Kuala Lumpur, Malaysia

    Assisting Trade Marketing Manager in his day to day management and operational work. · - Coordinates and supports the business planning process and related decision support systems (ie budget planning, Qlikview, DMS etc) · - Perform business benchmarking analysis and recommend ac ...

  • Hubble

    Sales Operations Specialist

    2 days ago

    Hubble Kuala Lumpur, Malaysia

    **What you will be doing**: · You have a keen eye for detail and will play a fundamental role in achieving sales excellence. · - Oversee CRM/Hubspot performance and various administrative tasks · - Responsible for managing and analyzing sales data · - Strategize on process improv ...

  • Zenyum

    Sales Operations Specialist

    2 days ago

    Zenyum Kuala Lumpur, Malaysia

    **About Zenyum** · Zenyum is one of Asia's largest consumer brands in the making. · **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. · We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces ( ...

  • DE WELL CONTAINER SHIPPING (M) SDN BHD

    Sales & Operation Executive

    22 hours ago

    DE WELL CONTAINER SHIPPING (M) SDN BHD Klang, Malaysia

    **Company Overview**: · - Now De Well Malaysia is searching for a Sales Support Executive - a critical role in driving company's growth. · **Information**: · - ** Location**:Klang · - **Salary package**:Base salary + Commission + Allowance · - **Work days**:Monday to Friday 9am t ...

  • MILLENNIUM CLINIC

    Operation Manager Sales Manager

    2 days ago

    MILLENNIUM CLINIC Bangsar, Malaysia

    WE ARE HIRING OPERATION CUM SALES MANAGER (IMMEDIATE HIRING) · Location **:LOT L3-22A, KL ECO CITY MALL, BANGSAR, Kuala Lumpur** · Operation time **:9am · - 6pm** (**Monday - Saturday**) · Profession : Any background that completed Diploma or Degree with Good Honors is welcome to ...