- Handling payment related inquiries from buyers & sellers
- Review and collect all necessary information, analyze and contact relevant departments if necessary to provide appropriate handling, directly solve and follow to the end.
- Provide an effective solution, do not let the case leading to the crisis.
- Suggest improvements to the process or find mistakes, follow up closely.
- Synthesize and build framework for handled crisis cases to retrain frontline staff can handle by themselves
- Maintain a balance between company policy and customer benefit in decision making
- Good problem-solving, acumen to detect problems that may lead to a crisis, need multi-views to come up with an appropriate solution
- Always willing to handle complex cases, willing to handle and learn from it
- Positive thinking, staying strong in mind
- Have a good customer mindset, bring value to customers
- Responsible for following up the case to the end, enthusiastic, ready to work on duty
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Temporary Executive Business Support
19 hours ago
Techsap ASP Sdn Bhd Kuala Lumpur, Malaysia**Job Scope** · The duties will be mainly responsible to carry out the task assigned by Agency Manager to help in agency operation and administration function. In addition, to ensure the business unit achieves the agreed growth and profitability targets. · **Responsibilities** · ...
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Assistant Manager, Agency Compensation
19 hours ago
Prudential plc Kuala Lumpur, MalaysiaPrudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our peop ...
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Executive, Agency Support and Compensation
2 days ago
HR FIRST Sdn Bhd Kuala Lumpur, Malaysia**JOB SCOPE**: · This role is to support the implementation of the agency financing scheme for agency force to meet/exceed company recruitment target. · **PRINCIPAL DUTIES & RESPONSIBILITIES**: · - Reviewing and verifying agency financing payment and fact find for financing appea ...
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Associate
19 hours ago
HSBC Kuala Lumpur, Malaysia-Job description · **Why join us?** · - Issuer Services serve GBM and CMB clients issuing Loans and Bonds into the Capital Markets on a wholesale basis. · - Loan Agency and Administration of floating rate loan product (for ISV, GB and CMB lending businesses) · - Facility Agent se ...
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S&P Global Kuala Lumpur, Malaysia**Department overview**: · The Agent Services Team specializes in providing syndicated loan agents with administrative outsourcing services. Agent Services performs work on behalf of our global customer base to help facilitate the tracking of global and individual lender position ...
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Accounts Executive
2 days ago
Malai Thai – Kuala Lumpur Kuala Lumpur, MalaysiaPrepare and key in all accounting related transactions for Account Receivables/Account Payable (AR/AP) and General Ledger such as sales invoice, purchases invoice, credit/debit note, official receipt, payment voucher, journal vouchers, summary payment listing, petty cash etc. · - ...
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Executive , Merchant Acquiring
2 days ago
FINEXUS GROUP Kuala Lumpur, Malaysia**Responsibilities**: · - Generate, maintain and increase business opportunities with existing merchants. · - Prepare reports as required regarding business development including market comparison analysis, business opportunities, recommendations, etc. · - Liaise with Merchant Re ...
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Agent Oversight Executive
2 days ago
Ria Kuala Lumpur, MalaysiaRia is looking for a Compliance Associate - Agent Oversight for our Compliance Department at our corporate office in Kuala Lumpur, Malaysia. Reports to and works under the supervision of Compliance Supervisor, this position will play a key role in performing audit visitations and ...
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Recovery and Collection Manager
1 day ago
Glob Pro BrainHunters Sdn Bhd Kuala Lumpur, MalaysiaDevelop and implement effective collections strategies and processes in line with industry best practices and regulatory requirements. · - Oversee the firm's collections process, ensuring timely and accurate payment of outstanding debts. · - Manage a team of collection agents, pr ...
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Accounts Executive
2 days ago
Continental Platform (M) Sdn Bhd Kuala Lumpur, MalaysiaTo handle full set of accounts and ensure timely closure of monthly accounts. · - Support daily Accounts matters and monthly closing accounts. · - To prepare and monitor financial activities (AR & AP) of the company. · - Preparation of bank reconciliation and other account reconc ...
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Account Executive
1 day ago
Wosh Sdn Bhd Kuala Lumpur, MalaysiaHandle full set of accounting, ensure timely and accurate of financial report and other · Related schedule · - Perform basic office task, such as filling, data entry, processing the mail,etc · - Ensure account deadlines are met · Job Responsibilites · - Responsible for day to day ...
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Finance Assistant
3 days ago
TRIUMPH EMINENT HUB SDN BHD Kuala Lumpur, MalaysiaWe are now looking for a Finance Assistant to assist the team in managing financial performance of the company. · Job Responsibility: · - To work closely with Finance Manager to make financial decision. · - Accurately record and process financial transactions, including invoices, ...
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Merchant Fraud Quality Analyst
19 hours ago
Shopee Kuala Lumpur, MalaysiaDepartmentOperations- LevelExperienced (Individual Contributor)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the ...
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Accounts Executive HR Admin
1 day ago
Doublelit Kuala Lumpur, Malaysiaperform full set of account, audit and tax processes. · - perform daily, monthly & yearly routine of accounting operation _( AP / AR / Cash Flow Management / Invoicing / Customer Aging / Payment Collection / Process payment / Sales Incentives Claims / Reimbursement / Payroll)_ · ...
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Finance Assistant
1 day ago
DIMENSION BID (M) SDN BHD Kuala Lumpur, Malaysia**Overview of Position**: · We are seeking an entry level employee to assist and be responsible in preparing for payments and data entries in accounting system, as well as being able to maintain proper filing on various paperwork within the Finance Department. · **Job Requirement ...
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Accounts Executive
19 hours ago
Wilhelmsen Kuala Lumpur, MalaysiaJoin our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. · Wilhelmsen Ship Management is one of the world's largest third-party ship managers originated from Oslo, Norway with over 20,000 employees ...
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Supervisor, Finance
3 days ago
HR FIRST Sdn Bhd Kuala Lumpur, Malaysia**Job Purpose** · - Responsible to assist the FM for the month end completion of financial statements (FS) and reporting of MYDC. Assist and prepare monthly FS and analysis. · - Review monthly Balance Sheet accounting analysis, and ensure proper classification and analysis is pro ...
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Finance Officer
3 days ago
Hyatt Place Kuala Lumpur Bukit Jalil Kuala Lumpur, MalaysiaSummary · Administration · - Ensures all documents related to the section properly filed for reference. · - Ensures all documents related to the section including Sales and Office Rental contracts, group orders and amendments are properly filed for reference. · - Maintains an up- ...
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Accounts Executive
1 day ago
ITDISTRIBUTION SDN BHD Kuala Lumpur, MalaysiaTo handle Account Receivable functions such as preparing Delivery Notes, Invoices, Credit Notes and update Collections. - To prepare Account Receivable related schedules, reports and monitoring Account Receivable Ageing. - To handle in Account Payable functions such as preparing ...
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Finance Executive
19 hours ago
the Hive Kuala Lumpur, MalaysiaCommon Ground is the home of Malaysia's largest Coworking community and leading Coworking space, with over 20 locations in 3 countries. Our mission is to transform work cultures through beautifully designed spaces, meaningful people engagement and the adoption of digital technolo ...