- 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the human resources or related professional area; certified trainer.
- 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.
- Promotes and informs employees about all training programs.
- Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.
- Helps employees identify specific behaviors that will contribute to service excellence.
- Ensures employees receive on-going training to understand guest expectations.
- Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.
- Meets with training cadre on a regular basis to support training efforts.
- Observes service behaviors of employees and provides feedback to individuals and/or managers.
- Monitors enrollment and attendance at training classes.
- Meets regularly with participants to assess progress and address concerns.
- Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.
- Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
- Measures transfer of learning from training courses to the operation.
- Ensures adult learning principles are incorporated into training programs.
- Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.
- Assists with making any necessary adjustments to training methodology and/or re-trains as appropriate.
- Aligns current training and development programs to effectively impact key business indicators.
- Assists with establishing guidelines so employees understand expectations and parameters.
- Develops specific training to improve service performance.
- Drives brand values and philosophy in all training and development activities.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Assists with the development of the Training budget as required.
- Assists with managing budget in alignment with Human Resources and property financial goals.
- Assists with managing department controllable expenses to achieve or exceed budgeted goals.
- Utilizes P-card if appropriate to control and monitor departmental expenditures.
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AI & Machine Learning Engineer (Senior Executive/Assistant Manager)
Found in: Foundit MY A2 - 1 day ago
CompAsia Petaling Jaya, Malaysia, Selangor Full timeBe Our AI & Machine Learning Engineer · As an AI & Machine Learning Engineer, your responsibility will include proposing and developing innovative solutions for our business problems using AI and ML frameworks. · Who Are We · CompAsia is a digital and technology company that pro ...
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Internships
Found in: Foundit MY A2 - 4 days ago
Crowe Malaysia PLT Kuala Lumpur, Malaysia Part timeResponsibilities: · Position 1: Audit & Assurance Assist in handling small and medium-d audit assignments. · Assist in liaising with clients and other external parties to resolve issues. · Work closely with team members and leaders. · Position 2: Tax Compliance Assist in hand ...
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Shadow Aide
Found in: Foundit MY A2 - 4 days ago
The Energy Source Malaysia, Kuala Lumpur Full timeThe Energy Source (TES) is a one-stop child development centre providing both educational and multidisciplinary therapy services and support to children of all abilities in Malaysia as part of an integrated service. · TES is looking for Shadow Aides/Personal Learning Assistants ( ...
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Industrial Design Intern
Found in: Foundit MY A2 - 2 days ago
Mereka Malaysia, Kuala Lumpur Full timeLocation: On-site · Duration: 3-6 months · Salary: RM800 · Job Summary · We are looking for proactive, independent, innovative interns with a strong interest in learning the scope of industrial design and production by managing our clients and orders, and designing client's smal ...
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lecturer, school of hospitality
Found in: Foundit MY A2 - 5 days ago
SEG International Bhd Kuala Lumpur, Malaysia Full timeJob Requirements · Requirements: · Candidate must possess at least a Master's Degree in Hospitality Management or in any related field. · At least 1 year of working experience in teaching in higher learning institution is required for this position. · Candidate with excellent int ...
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Internship For Internship for Project Management
Found in: Foundit MY A2 - 2 days ago
Wiki Labs Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Offering an internship placement for students as a Project Management intern in our fun and growing team. This position offers a unique opportunity to gain practical experience in project management, business development, client relationship management and sa ...
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Executive, Learning
Found in: Foundit MY A2 - 2 days ago
Allianz Malaysia Malaysia, Kuala Lumpur Full time46477 | Human Resources | Entry Level | | Allianz Malaysia | Full-Time | Temporary · Job Summary: · In the role, you will play a pivotal role in supporting our learning, talent management, and performance management initiatives. You will be working closely with the People & Cultu ...
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Sen Teacher
Found in: Foundit MY A2 - 2 days ago
Pine Hills International Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Develop and implement individualized education plans (IEPs) for students with special educational needs, based on their specific requirements and abilities. · Adapt and modify curriculum materials, instructional strategies, and assessments to meet the diverse ...
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Account Assistant
Found in: Foundit MY A2 - 2 days ago
Mascorn Malaysia, Kuala Lumpur Full timeJob Responsibility · Assist in the preparation of financial statements · Process and record financial transactions · Maintain accurate and up-to-date records · Perform reconciliations of accounts · Assist in budgeting and forecasting activities · Assist in the preparation of tax ...
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Senior L&D Executive
Found in: Foundit MY A2 - 1 day ago
Randstad Malaysia Malaysia, Kuala Lumpur Full timeAbout The Company · Our client is an IT company. · About The Role · They are currently looking for a few L&D headcounts to grow their L&D Team. The positions available range from Executive level to Assistant Manager to support the development, implementation, and management of le ...
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Internship (Civil Engineering) - March/April Intake
Found in: Foundit MY A2 - 5 days ago
UEM Sunrise Berhad Malaysia, Kuala Lumpur Full timeResponsibilities · Shadow members of the department as they perform their duties. · Assist with research, filing, data entry, and recording and maintaining accurate and complete financial records. · Prepare reports/trackers and other documents. · Work with the necessary systems/s ...
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Internal Audit Intern
Found in: Foundit MY A2 - 2 days ago
TC Management Services Corporation Sdn Bhd Kuala Lumpur, Malaysia Part timeJob Descriptions To assist with planning and conducting internal audit reviews according to the approved annual audit plan. · To assist in identifying operational inefficiencies, internal control weaknesses, and any non-compliance to company policies and procedures, laws, and re ...
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Internship (Engineering Student) - Facilities Management
Found in: Foundit MY A2 - 2 days ago
MYA-Appraisal Property Management Sdn Bhd Malaysia, Kuala Lumpur Full timeWe are looking for: Engineering Intern (Facilities) · Available Position : 3 Vacancy · Working Hours: 8.30am – 5.30pm (Mon – Fri) · Location : Nearby to KL Brickfields (Nearby KL Sentral) · What This Job Involves · This internship will allow you to work closely under the mentorsh ...
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Marketing Executive
Found in: Foundit MY A2 - 2 days ago
FLUX Malaysia, Kuala Lumpur Full timeCompany Description: · FLUX is a car subscription service, that offers consumers and companies the ability to subscribe to a range of cars and swap them as they see fit, all while handling all the related administration and delivery. Flux Business Class is a specific service for ...
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Clinic Assistant
Found in: Foundit MY A2 - 2 days ago
Medica Kayangan KKSV Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Register patients · Dispence medications · Assist doctor · Assist medical assistance · Team work · Attend calls · Emails · Job Requirements · Patient friendly with good PR skill · Disciplined & honest · Willing to learn & treat patients with care · Experience ...
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Associate - Design & Delivery Team
Found in: Foundit MY A2 - 3 days ago
PwC Malaysia, Kuala Lumpur Full timeJob Description & Summary · PwC is a thought leader in upskilling and we are looking for people who love to learn and help others do the same. We are in search of a key team member to be part of our Academy team in PwC Malaysia. You will be part of the client-oriented learning & ...
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Assistant Finance Admin Executive
Found in: Foundit MY A2 - 2 days ago
Azonic Industrial Tools Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Bookkeeping: Maintain accurate financial records, including accounts payable and receivable, expense tracking, and bank reconciliations. · Administrative Support: Provide administrative assistance such as scheduling appointments, managing emails, and organizi ...
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Head, APEL Centre
Found in: Foundit MY A2 - 3 days ago
GatedTalent - Connecting Top Executive Search Firms And Executives Malaysia, Kuala Lumpur Full timeResponsibilities: · Manage the APEL Centre and ensure that the SOP and policies are implemented and recommend any changes. · Provide administrative leadership and management for the University's learning management system (Blackboard) and (Open Learning) and other related applica ...
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Associate - Design & Delivery Team
Found in: Foundit MY A2 - 6 days ago
PwC Malaysia, Kuala Lumpur Full timeJob Description & Summary · PwC is a thought leader in upskilling and we are looking for people who love to learn and help others do the same. We are in search of a key team member to be part of our Academy team in PwC Malaysia. You will be part of the client-oriented learning & ...
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Assistant
Found in: Foundit MY A2 - 5 days ago
NKL360 Malaysia Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Provide administrative assistance to the Rider Team Lead · Assist to monitor and verify Rider's account · Assist in preparation of Rider accessories · Assist in teaching new Riders usage of Rider App · Reply messages from Riders · Job Requirements · Job Requi ...
Assistant Learning - Kuala Lumpur, Malaysia - Marriott International
Description
Job NumberJob Category Human Resources
Location Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills.
Assists in conducting needs assessments, designing and developing training programs and facilitating the delivery of both custom and corporate training programs.
Measures the effectiveness of training to ensure a return on investment.CANDIDATE PROFILE
Education and Experience
CORE WORK ACTIVITIES
Assisting with Administering Employee Training Programs
Assisting with Evaluating Training Programs Effectiveness
Assisting with Developing Training Program Plans and Budgets
Assisting with Managing Training Budgets
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere.It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.
We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International.Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.