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Subang Jaya

    Telemarketer - Petaling Jaya, Malaysia, Selangor - Fujiaire Global Sdn Bhd

    Fujiaire Global Sdn Bhd
    Fujiaire Global Sdn Bhd Petaling Jaya, Malaysia, Selangor

    1 week ago

    Default job background
    Full time
    Description
    Job Responsibility

    • To contact potential or existing customers based on the sales lead/customer database received from all channels to inform them about the product and services rendered by the Company.
    • To complete all sales leads/database received within the agreed Service Level Agreement.
    • To fully utilize the standard script as the guidelines in performing all outbound calls
    • To provide correct information about the company, product, services rendered, cost, and charges (if any) throughout the conversation.
    • Ensure that customers are treated cordially and are held in high esteem. Handle grievances to preserve the companyâs reputation.
    • Responsible for contacting the lead as and when required to seek and update the status of sales, payment, and financial/banking details concerning the application. To protect all customer information under the Personal Data Protection Act (PDPA)
    • Update customer information in the database, keep records of calls, and sales, and note any useful information.
    • Evaluate sales records periodically to make balances and ensure that sales figures tally with the total number of units sold.
    • To always go the âextra mileâ to meet sales quota and facilitate future sales.
    • To attend any Customer Experience Department meeting, discussion, training, etc. as and when required.
    • To promote a harmonious working environment within the department and the entire
    • organization.
    • To refer to Superior should there be any potential issue/business risks whilst dealing with the potential lead.

    Job Requirements

    • Diploma/ Bachelor Degree in Business Administration, Sales, or relevant field related preferred
    • At least 1 year of working experience in the related field.
    • Excellent communication and negotiation skills.
    • Familiarity with sales reports and sales records.
    • Understanding of sales performance metrics.
    • Work with individual and team targets.
    • Patient and friendly personality.
    • Can speak Bahasa and English well.

    Job Benifits

    • EPF/SOCSO/EIS
    • ANNUAL LEAVE/MEDICAL LEAVE/HOSPITALIZATION LEAVE
    • PATERNITY/MATERNITY LEAVE
    • COMPANY INSURANCE COVERAGE
    • DENTAL OR OPTICAL
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