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    Fintech finance ops associate - Kuala Lumpur, Malaysia - Mvc Resources

    Mvc Resources
    Mvc Resources Kuala Lumpur, Malaysia

    1 week ago

    MVC Resources background
    Full time
    Description

    The company is a tech start-up striving to revolutionize B2 B payment by providing an all-in-one checkout solution that empowers businesses to pay now or later.

    We believe in offering flexible payment options that simplify purchasing, drive growth, and make a meaningful impact.


    Responsibilities:
    We are seeking an adaptable and detail-oriented individual to join our fintech company as a finance operations associate.

    This role encompasses managing customer interactions, optimizing collections, and overseeing payment operations to ensure a seamless lending experience for our clients.

    Key


    Responsibilities:

    Oversee end-to-end payment operations, including loan disbursements, accurate recording of payments, reconciliation of accounts, and coordination with finance teams for fund allocation.

    Ensure compliance with payment processing regulations, streamline payment workflows, and maintain accurate records of financial transactions. Generate comprehensive reports on collections performance, payment trends, customer interactions, and operational efficiency, providing actionable insights to improve processes.

    Utilize data analysis to identify areas for process enhancement, risk assessment, and implementation of strategies to optimize collections and payment workflows.

    Communicate with customers to address issues regarding payment reconciliations and invoices. Requirements Excellent communication and negotiation skills with the ability to handle complex customer interactions and resolve issues effectively. Proficiency in MS Office suite, familiarity with CRM or loan management software, and a strong aptitude for data analysis. Exceptional organizational skills, attention to detail, and ability to thrive in a fast-paced, technology-driven environment.

    Proven experience in finance operations and customer service within fintech, preferably in SME lending or a related financial sector is a plus.

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