Jobs
>
Subang Jaya

    Business Support - Petaling Jaya, Malaysia - Hunters International Sdn Bhd

    Hunters International Sdn Bhd
    Hunters International Sdn Bhd Petaling Jaya, Malaysia

    11 hours ago

    Hunters International Sdn Bhd background
    Description

    About the company:

    Our client is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. They strive to promote a global economy that is both ecologically viable and highly productive.

    Job Purpose
    Act as a entry point of contact and provide support to all customers in the assigned country. This will involve first interaction resolution for the majority of customer queries and ensuring complex cases are escalated to and followed up by the correct point of contact.

    Queries will include but are not limited to the following:

    • Pre sales Price and availability, order or delivery status, opportunity identification, knowledge management and etc
    • Post sales commercial product return and escalation of more technical queries, order management and modification, invoice, deliveries, and etc

    Improve Customer Satisfaction by providing a high quality professional Primary Support to customers. Establish a strong and professional relationship with assigned accounts and contacts while assisting the relevant sales team to increase revenue and market share.

    Job Responsibilities

    • First level general support pre-sales and post-sales, telephone, email and digital platform to customers and partners
    • Responsible for answering incoming telephone calls, live chat, e-mails, portal cases and prioritizing customers support needs
    • Responsible to process Customer requests including order modification in ERP system
    • Managing transactional orders backlog in ensuring timely deliveries as per customers' requested delivery dates
    • Proactively liaise and coordinate with procurement and delivery team on logistic arrangement and close monitoring of customer order delivery
    • Escalation management in liaising with Procurement, Logistics, Technical Support and order management team in resolving customers order and delivery complaints
    • Support and resolve customer logistic product quality/returns and commercial issues
    • Proactively follow up on all commitments and customer requests
    • Strong collaboration with Marketing on new product launches
    • Ongoing proactive research and learning about new products, technologies and applications
    • Improve Customer Satisfaction by providing a high quality professional Primary Support to customers
    • Lead transformation initiatives such as process simplification and improvement on Customer Support process
    • Carry out other related tasks assigned in order to support the team and other department to achieve company's objectives

    Job Requirements

    • Degree in any specialization with 3 to 5 years of working experience (advantage if Engineering degree)
    • Multilingual capability is an advantage eg. English, Malay, Chinese, various dialects, Korean, Japanese, Thai, Indonesian, Vietnamese.
    • Knowledge in ERP SAP SD module and supply chain is highly preferred
    • Advance or Intermediate Excel and data analytics skills
    • Strong verbal and written communication skills are required
    • Ability to multi task (logging queries and orders while speaking with customers);
    • Ability to work under pressure, flexible and having the ability to learn quickly
    • Passionate, self-motivated, results-driven professional
    • Ability to work effectively in a team and independently
    • Demonstrate aptitude for problem solving and a sense of urgency

    Remuneration:

    RM 4,000 - RM 4,300

    Consultant in Charge
    Ashley Yuen l l
    Jia Ling l l

  • Dataxet Malaysia Sdn. Bhd.

    Business Development Support

    2 days ago

    Dataxet Malaysia Sdn. Bhd. Petaling Jaya, Malaysia

    **Job description**: · We are looking to employ a driven and detail-oriented business development support to identify business growth opportunities and develop strategies to increase company sales. The business development support responsibilities include identifying company prod ...

  • Ambition

    Korean Speaking SAP Business Support Analyst

    1 day ago

    Ambition Petaling Jaya, Malaysia

    **Job details**: · Posted 23 November 2023 · SalaryRM5000 - RM6800 per month + 13 months benefits, Hybrid Flexibility · LocationPetaling Jaya · Job type Permanent · DisciplineFinance & Accounting · Reference269626_ · - **Flexible Working Environment**: · - ** Fast Career Progres ...

  • Ambition

    Japanese Speaking SAP Business Support Analyst

    1 day ago

    Ambition Petaling Jaya, Malaysia

    **Job details**: · Posted 23 November 2023 · SalaryRM5000 - RM6800 per month + 13 months benefits, Hybrid Flexibility · LocationPetaling Jaya · Job type Permanent · DisciplineFinance & Accounting · Reference269611_ · - **Flexible Working Environment**: · - ** Fast Career Progres ...

  • Staffing360 Sdn Bhd

    Business Support Admin

    2 days ago

    Staffing360 Sdn Bhd Bukit Jalil, Malaysia

    **Primary responsibilities are to** · - Extract attendance data from client's · - Populating personal data, rates, incentive (if necessary) accurately - counter checking · - Send for payment upload · - Recording daily payments accurately on a monthly basis for invoice purposes be ...

  • Chrisjac Recruitment Services

    Business Operations Support Officer

    1 day ago

    Chrisjac Recruitment Services Bukit Jalil, Malaysia

    **Position: Business Operations Support Officer.**: · - **Salary: RM **: · - **Location: Bandar Bukit Jalil, WP Kuala Lumpur.**: · - **Working hours: 9.00 am-5.30 pm(Monday-Friday);**9.00 am-1.00 pm (Alternate Saturday)** · **About the role/job** · The role is primarily office ba ...

  • Chrisjac Recruitment Services

    Business Operations Support Officer

    2 days ago

    Chrisjac Recruitment Services Bukit Jalil, Malaysia

    **Position: Business Operations Support Officer.**: · - **Salary: RM **: · - **Location: Bandar Bukit Jalil, WP Kuala Lumpur.**: · - **Working hours: 9.00 am-5.30 pm(Monday-Friday);**9.00 am-1.00 pm (Alternate Saturday)** · **About the role/job** · The role is primarily offce bas ...

  • Pentas Flora Sdn Bhd

    Business Support Executive

    3 days ago

    Pentas Flora Sdn Bhd Klang, Malaysia

    **BRIEF** · As the Business Support Executive, the primary role includes providing day-to-day business development, coordination and operational support to ensure smooth running of the maritime operations. · **JOB DESCRIPTION** · - Generate invoices to client / customer from desl ...

  • Agensi Pekerjaan 3S Talent Search Sdn Bhd

    Business Support Manager

    2 days ago

    Agensi Pekerjaan 3S Talent Search Sdn Bhd Kuala Lumpur, Malaysia

    **Job Summary**: · 1. Operational Oversight: · - Provide comprehensive operational support to various business functions. · - Collaborate with department heads to ensure smooth day-to-day operations. · - Streamline processes to enhance efficiency and reduce operational bottleneck ...

  • Mazars Asia Pacific Services Sdn Bhd

    Business Support Associate

    1 day ago

    Mazars Asia Pacific Services Sdn Bhd Kuala Lumpur, Malaysia

    We are seeking a meticulous, highly driven team player to be part of the Business Support Team (BST) **Mazars in Singapore.**. BST is mainly dealing with business development to Mazars' global clients with a presence in Singapore. This includes, relating and working with Mazars' ...

  • Malaysia Airline

    Manager, Business Support

    2 days ago

    Malaysia Airline Kuala Lumpur, Malaysia

    **Job Title**: · - Manager, Business Support · **Reports To**: · - Head, Transformation and Capability · **Position Summary**: · **Key Accountability**: · - Provide management with vendor performance packages of active suppliers to maintain current approval and/or to take up non- ...

  • Malaysia Airlines

    Manager, Business Support

    2 days ago

    Malaysia Airlines Kuala Lumpur, Malaysia

    **Reports To**: · - Head, Transformation and Capability · **Position Summary**: · **Key Accountability**: · - Provide management with vendor performance packages of active suppliers to maintain current approval and/or to take up non-performance to airframe/engine/system manufactu ...

  • EPS Ventures Sdn Bhd

    Business Admin Support

    2 days ago

    EPS Ventures Sdn Bhd Kuala Lumpur, Malaysia

    **Position: Business Admin Support** · **Tenure: 9 Months contract (Maternity Replacement)** · **Basic Salary: Open Negotiation** · **Working Location: Kuala Lumpur** · **Working Mode: Hybrid (3 Days Office 2 WFH)/ Standard** · The person will work closely with the service owners ...

  • EY

    Core Business Support

    2 days ago

    EY Kuala Lumpur, Malaysia

    Join our Core Business Services (CBS) team and you will help support important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources, methodologies and tools that help EY deli ...

  • Steelcase

    Business Process Support

    3 days ago

    Steelcase Kuala Lumpur, Malaysia

    Main responsibilities: · - Perform daily, weekly and monthly reporting activities · - Compiling, analyzing, and reporting various company data · - Develop and document the standard data reporting and invoicing processes · - Identify and improve reporting needs and opportunities e ...

  • EPS Ventures Sdn Bhd

    Business Admin Support

    2 days ago

    EPS Ventures Sdn Bhd Kuala Lumpur, Malaysia

    **Position : Business Admin Support** · **Tenure : 9 Months contract** · **Working location**: · **Salary : Rm 6000- Rm 7000** · **Responsibilities**: · - Ensuring all the data (i.e. sales / customer information/ project delivery/ planning and scheduling/ project documents) in th ...

  • Krava Studio Enterprise

    Admin - Business Support

    14 hours ago

    Krava Studio Enterprise Kuala Lumpur, Malaysia

    Ensuring all the data (i.e. sales / customer information/ project delivery/ planning and scheduling/ project documents) in the systems are updated and correct. · - Planning of assessments in advance for at least 3 months (this includes the requests received from other countries a ...

  • DNV

    Business Admin Support

    14 hours ago

    DNV Kuala Lumpur, Malaysia

    **About us**: · We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with co ...

  • Wilhelmsen

    Business Application Support Specialist

    14 hours ago

    Wilhelmsen Kuala Lumpur, Malaysia

    Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. · Wilhelmsen Ship Management is one of the world's largest third-party ship managers originated from Oslo, Norway with over 20,000 employees ...

  • Malaysia Airline

    Assistant Manager, Business Support

    3 days ago

    Malaysia Airline Kuala Lumpur, Malaysia

    **Job Title**: · - Assistant Manager Business Support · **Reports To**: · - Senior Manager, IT Portfolio Management · **Role Purpose**: · - Coordinate IT Financial processes, compliance and performance to manage cost efficiency, procurement and legal compliance. · **Key Accountab ...

  • Techsap ASP Sdn Bhd

    Temporary Executive Business Support

    14 hours ago

    Techsap ASP Sdn Bhd Kuala Lumpur, Malaysia

    **Job Scope** · The duties will be mainly responsible to carry out the task assigned by Agency Manager to help in agency operation and administration function. In addition, to ensure the business unit achieves the agreed growth and profitability targets. · **Responsibilities** · ...