- Interact with customers to provide information in response to inquiries about products & services.
- Process customer orders and complete activations in an accurate and timely manner, including verifying customerâs P.O. against Quotation.
- Perform initial checking on customer supplied items for eg. Artwork, film, sample, etc.
- Preparing docket to production (Issuing of Job Sheet, Packing Label, Part No Label )
- Monitor delivery timeliness & issuance of Delivery Note upon delivery
- Feedback and update sales team on customerâs requirement, production and delivery status whenever necessary.
- Assist in administration duties of Sales & Marketing Department.
- Ensure all activities are performed in a proper and professional manner according to company standards.
- Ensure that all important records are documented as per ISO 9001:2000 requirement.
- Perform other job related duties as assigned.
- Diploma or Degree in Business Administration / Marketing.
- Previous working experience in customer service, or customer service related fields (i.e. Telemarketing, Billing, Customer Liaison etc) is an added advantage but not essential
- Possess good telephone etiquette with a smiley voice.
- Knowledge in handling basic computer (Microsoft Excel/Word etc).
- Good communication and interpersonal skills.
- Ability to multi-task, prioritise and manage time effectively
- Social media savvy
- Annual leave and sick leave
- Bonus
- KWSP and SOCSO
- Medical claim
- 5 Working Days
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Customer Service Officer
Found in: Foundit MY A2 - 6 days ago
Great Leo Medic Sdn Bhd Malaysia, Selangor Full timeJob Responsibility · HAND WORKING, FAST LEARNING · Job Requirements · MANDARIN SPEAKER (CUSTOMER SERVICE) X1 · ææ ç»éaå3å ̄ (è ̄å¦ï1⁄4 · æ件 · å欢ææï1⁄4åaåï1⁄4è ̄å¦ï1⁄4æçæ · RM bonus+ allowance+ commission · æ¶é ́: 8am -6pmå语ï1⁄4è±è ̄ï1⁄4é¬æ¥æ · äoå¤å¶ work 5 days (monday to ...
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Service Back Office Administration Intern
Found in: Foundit MY A2 - 4 days ago
Roche Diagnostics Corporation Malaysia, Selangor Full timeRoche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
Times Offset (M) Sdn Bhd Shah Alam, Malaysia, Selangor Full timeJob Responsibility · Perform Goods Received Notes of inbound stocks for our range of products. · Generate invoice for stock replenishment, new stock allocation and cash sales customers. · Compile and manage the orders received from sales team. · Register new listing of products w ...
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Customer Service Officer
Found in: Talent MY C2 - 2 hours ago
Bollore Logistics Asia Pacific Shah Alam, Malaysia Full timeCoordinating the customer service tasks at branch level. · KEY ACCOUNTABILITIES · Customer Service · Serve as liaison between the customers and other department. · Provide prompt and professional attention to all internal and external clients' requests or problems. · Support and ...
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Senior Officer/Manager, Personal Wealth Executive, Personal Financial Services, Klang Branch
Found in: Talent MY C2 - 2 hours ago
United Overseas Bank Klang, Malaysia Full timeSenior Officer/Manager, Personal Wealth Executive, Personal Financial Services, Klang Branch · Posting Date: 09-May-2023 Location: Klang, Selangor, MY · Company: United Overseas Bank (Malaysia) Bhd About UOB · United Overseas Bank Limited (UOB) is a leading bank in Asia ...
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Senior officer/manager, personal wealth executive, personal financial services, klang branch
Found in: beBee S2 MY - 6 days ago
United Overseas Bank Klang, Malaysia Full timeSenior Officer/Manager, Personal Wealth Executive, Personal Financial Services, Klang Branch Posting Date: 09-May-2023 Location: Klang, Selangor, MY Company: United Overseas Bank (Malaysia) Bhd About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global ne ...
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Senior Customer Service Officer
Found in: Talent MY C2 - 2 hours ago
Bollore Logistics Asia Pacific Shah Alam, Malaysia Full timeCoordinating the customer service tasks at branch level. · KEY ACCOUNTABILITIES · Customer Service · • Serve as liaison between the customers and other department. · • Provide prompt and professional attention to all internal and external clients' requests or problems. · • Suppor ...
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Senior Officer/Manager, Personal Wealth Executive, Personal Financial Services, Bandar Bukit Tinggi
Found in: Talent MY C2 - 2 hours ago
United Overseas Bank Klang, Malaysia Full timeSenior Officer/Manager, Personal Wealth Executive, Personal Financial Services, Bandar Bukit Tinggi · Posting Date: 27-May-2023 Location: Klang, Selangor, MY, 41200 · Company: United Overseas Bank (Malaysia) Bhd About UOB · United Overseas Bank Limited (UOB) is a leading ...
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Customer Service Officer
Found in: Foundit MY A2 - 18 hours ago
JOYCE COUTURE LTD Petaling Jaya, Malaysia, Selangor Full timeJob Responsibility · To efficiently handle inbound and outbound customer call inquiries. · To provide fast and timely solutions to all customer related problems. · To ensure customer satisfaction by providing excellent Customer Services. · To be constantly guided by company's ser ...
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Customer Service Officer
Found in: Talent MY C2 - 2 hours ago
IKEA Petaling Jaya, Malaysia HeltidJobbeskrivning · Company description · GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE. · Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Ce ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
Brilliant World Holdings Sdn Bhd Batu, Malaysia, Selangor Full timeJob Responsibility · CUSTOMER SERVICES /ADMIN · Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints. · Check to ensure that appropriate changes were made to resolve customer's problems. · Keep records o ...
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Customer Service Officer
Found in: Foundit MY A2 - 2 days ago
Eternal Entertainment Enterprise Malaysia, Kuala Lumpur Full timeJob Responsibility · Contact users through WhatsAPP and other means to add the contact information of VIP users of the platform · Establish contact with VIP users and maintain engagement through continuous interaction, including but not limited to voice communication, daily chat, ...
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customer service officer
Found in: Talent MY C2 - 2 hours ago
Mid Valley Megamall Kuala Lumpur, MalaysiaRequirements · •Minimum of SPM education level or equivalent. · •Preferably with at least 1 year working experience front line, servicing customers/ guests service industry for retail. · •Has administrative experience with good telephone communication skills · •Good command of ...
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Credit Services Officer
Found in: Talent MY C2 - 2 hours ago
OCBC Bank Kuala Lumpur, Malaysia Full timeCredit Services Officer - Exception Monitoring Officer/Financial Institutions Description Prepare timely and accurate management reports/excess/overdue reports (daily/monthly/quarterly) to Business Units ("BUs") for their review/rectifications/approvals/reporting. · Responsible ...
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SO, Branch Service Manager-Operations Officer
Found in: Talent MY C2 - 2 hours ago
United Overseas Bank Shah Alam, Malaysia Full timeSO, Branch Service Manager-Operations Officer (Bandar Bukit Tinggi Branch Operations) · Posting Date: 04-May-2023 Location: Shah Alam, Selangor, MY · Company: United Overseas Bank (Malaysia) Bhd About UOB · United Overseas Bank Limited (UOB) is a leading bank in Asia wit ...
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Office Services Assistant
Found in: Talent MY C2 - 2 hours ago
QNX Software Systems Kuala Lumpur, Malaysia Full timeWorker Sub-Type: · Regular Job Description: · Location: Kuala Lumpur, Malaysia · Position Summary · As the Office Services Assistant / Receptionist for BlackBerry Malaysia office, you will work closely with the Facilities Team, and will be the first point of contact, both by pho ...
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Officer Customer Service
Found in: Foundit MY A2 - 1 day ago
TC Management Services Corporation Sdn Bhd Kuala Lumpur, Malaysia Full timeContact existing and new customers to remind about motor insurance renewal and upsell products. · Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign. ...
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Customer Service Officer
Found in: Foundit MY A2 - 6 days ago
Elegance Bikers Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints. · Check to ensure that appropriate changes were made to resolve customers' problems. · Keep records of customer interactions or ...
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Customer Service Officer
Found in: Foundit MY A2 - 1 day ago
HYDRO ONE MARKETING SDN. BHD. Rawang, Malaysia, Selangor Full timeJob Responsibility · Attend to clientâs feedback; complaints and requirements with care · Check customerâs details and ascertain if the defect is within or after warranty period · Plan and schedule to carry out services · Assign technician to carry out the services and ensure ser ...
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Customer Service Officer
Found in: Foundit MY A2 - 18 hours ago
CardBiz Group of Companies Malaysia, Kuala Lumpur Full timeJob Responsibility · To efficiently handle inbound and outbound customer call inquiries. · To provide fast and timely solutions to all customer related problems. · To ensure customer satisfaction by providing excellent Customer Services. · To be constantly guided by company's ser ...