- Serve as primary support to day-to-day shipment related activities for both customer success team and customers
- Work hand-in-hand with customer success teams to retain new and existing customers with unparalleled customer experience
- Manage order uploading with accurate information and required documents for internal and external parties usage
- Provide timely notification and follow up on shipment status to internal and external parties
- Ability to work efficiently on spreadsheets to provide customer success team with administrative and data support
- Proficiency in G Suite (Gmail & Google Sheets) or Microsoft Office (Excel)
- Meticulous to data and administrative details in order to minimize errors.
- Adept multi-tasker with the ability to quickly prioritize and effectively delegate tasks
- Ability to manage multiple internal and external parties
- Shift work including nights and weekends depending on flight and customer's schedule
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Head of Customer Care Operations
Found in: beBee S2 MY - 5 days ago
Zenyum Malaysia Full timeAbout Zenyum · Zenyum is one of Asia's largest consumer brands in the making. We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. · We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces (Zenyu ...
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Product Manager
Found in: Foundit SG A2 - 1 day ago
Shopee Malaysia Full timeJob Description: · . Build comprehensive understanding of e-Commerce Clearing & Settlement products, on key business flows, use case scenarios and technical feasibility · . Collaborate effectively with cross-functional stakeholders from Product, Engineering, Design, Data, Finance ...
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Head of Business Unit
Found in: Jobleads AE C2 - 1 hour ago
RGE Malaysia Full timeAs part of exponential growth, we are seeking for dynamic talents to join the group for strategic commercial roles:- · Responsibilities · Develop and execute commercial "go to market" strategy for related products for the Asia Pacific markets to fulfil growth and annual profitab ...
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Field Service Engineer
Found in: Foundit MY A2 - 2 days ago
Persolkelly Malaysia Full timeThis role needs to support the Service Account Manager and the Technical Service Manager in achieving customer satisfaction, monitoring of machine efficiency and maintaining harmonious relationship with the customer's staff. · Key Job functions and responsibilities: · Conduct ins ...
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Shipping, Sr Analyst
Found in: Foundit MY A2 - 2 days ago
Bunge Malaysia Full timeThis role will responsible to Managing all activities related to the global freight and logistic spend to support company import/export activities with most cost effective and efficeint methods. · Accountable for the overall operation of the freight and booking and documentation ...
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Sales Engineer
Found in: Foundit MY A2 - 6 days ago
PERSOLKELLY Malaysia Malaysia Full timeJob Description: Aggressively explore the given territory to identify new segments & new customers who could benefit from the assigned products, generate new sales opportunities. · Plan and organize sales activities, service arrangement, solution to identify and fulfill customer ...
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Retail Area Manager
Found in: Foundit MY A2 - 5 days ago
Siti Khadijah Group Malaysia Full timeCompany Description · Siti Khadijah (SK) is a leading brand in women's prayer outfits in Malaysia, known for its unique and innovative face design. Since its inception in 2009, Siti Khadijah has become a well-known household name with over 40 stores in Malaysia and Indonesia. · R ...
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Agency Development Head
Found in: Foundit MY A2 - 2 days ago
Rural Community Insurance Agency Inc Malaysia Full timeJob Summary · Manages and directs employees in the sale and distribution of Strategic Business Unit products and services to achieve and sustain profitable growth (i.e. writing new business, retaining existing accounts, providing quality service, increasing market share and produ ...
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Area Retail Executive
Found in: Foundit MY A2 - 2 days ago
Malayan flour mills berhad Malaysia Full timeJob Description · To ensure stores activities are operated smoothly and according to the Standard Operating Procedures.Manage to handling product quality, stores cleanliness and quality staffs and hygiene. · Check bank-in reports of stores to ensure daily sales takings are banked ...
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(Pasir Gudang)
Found in: Foundit MY A2 - 5 days ago
NOV Malaysia Full timeJob Description · JOB DESCRIPTION · General Operative Duties In This Instance Could Include · Working on the production line and meeting production targets. · Reporting any issues to the supervisor on duty. · Operating and maintaining machinery and production line equipment · Fol ...
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Plant Manager
Found in: Foundit MY A2 - 5 days ago
Greif Malaysia Full timeGreif offers a great working environment and the opportunity to make an immediate impact at a company where your ideas are always welcome. · Job Requisition #: · 024608 Plant Manager (Open) · Job Description · Greif, Inc. (NYSE: GEF, GEF.B) is a global leader in industrial packag ...
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Agency Development Executive
Found in: Foundit MY A2 - 1 day ago
Rural Community Insurance Agency Inc Malaysia Full timeJob Summary · Provide support to the sales and distribution teams in relation to activities for which Sales Operations is responsible. Ensure the business areas have accurate data on which to monitor and improve sales performance, meet compliance and governance requirements, exec ...
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false
Found in: Foundit MY A2 - 5 days ago
Oversea-chinese Banking Corporation Limited Malaysia Full time.Handling Various Life Cycle Events including OPR rate changes, Trade Unwind & trade restructuring, SI premature withdrawals, SI knock-in or knock-out events, DCI cancellations, Corporate Action Events, Novation, Trade Compression, Trade Backloading and credit events. · .Facilita ...
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Service Commercial Executive
Found in: Foundit MY A2 - 1 day ago
Persolkelly Malaysia Full timeResponsibilities:Maintenance contract renewal · Prepare maintenance contract renewal in time, taking into consideration of the price negotiation and administrative process time requirement · Preparing quote and follow-up for contract signature · Handle customers' enquiries · Prep ...
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Operational Specialist
Found in: Foundit MY A2 - 4 days ago
FinTop Consulting Malaysia Full timeTitle: - Operations Support Specialist- Malaysia (Fully Remote) · Responsibilities: · Provide timely and professional support to clients via email, phone, and other channels. · Assist with onboarding new clients and ensure compliance with all regulations. · Process client transa ...
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Associate Director, Transaction Banking
Found in: Foundit MY A2 - 5 days ago
CIMB THAI Malaysia Full timeJob Description : · Key Responsibilities · Review existing CB portfolio of trade facility customers. · Priortize and actively call existing customers to boost utilization. · Provide a one stop interface for targeted customers to address trade product queries and operational workf ...
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false
Found in: Foundit MY A2 - 1 hour ago
Oversea-chinese Banking Corporation Limited Malaysia Full timeWe are seeking a high skilled and motivated Premier Service Manager (PSM) to manage the operations of our Flagship Premier Private Client Centre. · As the PSM, you will be the first point of contact for all walk-in clients. You will be responsible for managing the day-to-day oper ...
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Customer Service Executive
Found in: Foundit MY A2 - 2 days ago
Heals Healthcare Malaysia Full timeHeals Healthcare was established to improve systemic efficiencies for patients, healthcare providers, health insurers, employers and governments around the world. We are the most established gateway to 24/7/365 world-class coordinated outpatient care. Our fully integrated online- ...
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SME Relationship Manager, Bandar Baru Seri Petaling
Found in: Foundit MY A2 - 4 days ago
CIMB THAI Malaysia Full timeJob Description : · Responsibilities: · Primary responsibility is to market / solicit / retain Business Deposits at the branch - including telemarketing through lead generation, targeting at the Small Medium Enterprise Business. · To actively involve in cross-selling of the Bank' ...
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books & magazines specialist
Found in: Foundit MY A2 - 4 days ago
Perbadanan Bekalan Air Pulau Pinang Sdn Bhd Malaysia Full time· Duties & Responsibilities Perform day-to-day operations, ensuring smooth functioning of the store. · Deliver exceptional customer service to all customers. · Working as an active member of the team, supporting colleagues in all tasks if required. · Efficiently and accurately m ...
Officer, Customer Operations - Malaysia - Air Asia
Description
Job Description
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
Requirements
Search Firm Representatives - AirAsia does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place.
