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    Customer Service Specialist - Subang Jaya, Malaysia, Selangor - Daythree

    Daythree
    Daythree Subang Jaya, Malaysia, Selangor

    1 day ago

    Default job background
    Full time
    Description

    *PLEASE kindly read the JOB DESCRIPTION carefully before clicking on apply.

    Job Description:

    • Preferably experience working in customer service environment. (Telesales & Recovery background would be considered as well)
    • Able to commit on rotational shift hours, with multiple shift working patterns on monthly basis. 9 hours shift (including 1 hour meal break & short breaks). Working hours might change with prior notice.
    • Serves customers by providing product and service information and resolving product and service problems.
    • Attracts potential customers by answering product and service questions and suggesting information about other products and services.
    • Resolves product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
    • Liaise with back-end support to solve issues/queries/concerns.
    • Preferable candidates which are able start IMMEDIATELY.
    • Min requirement SPM & above. (MUST HAVE original certificate or completion letter from institute)
    • Position open for MALAYSIA CITIZENS only.

    Benefits:

    • Accessible via LRT/KTM (Subang Jaya Station)
    • 5 working days, 2 days off (Alternate Off Days based on schedule given)
    • Medical Benefits
    • Additional monthly KPI allowances
    • EPF
    • SOCSO

    Great career path way, with ample opportunities to grow in the industry. Fun work space environment, with dedicated leaders to ensure appropriate guidance for every individual to achieve their full potential. APPLY and we'll get in touch with you as soon as possible

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