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Team Leader
12 hours ago
TaskUS Petaling Jaya, MalaysiaSo what does a Team Leader really do? Imagine yourself going to work with just a single thing on your mind: to provide the best customer experience for your clients. At the same time, as you look at your tasks for the day, you must be able to drive the performance of your Teammat ...
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Team Leader
2 days ago
Brandt International Sdn Bhd Petaling Jaya, MalaysiaPreferably at least 3 years of related working experience. · - Preferably specializing in Customer Service in call centre or equivalent. · - Required spoken language(s): English,Malay,Mandarin. · - Required written language(s):. · - 2 undefined positions available · **Salary**: R ...
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Team Leader
2 days ago
AEON Co. (M) Bhd. Subang Jaya, Malaysia**Responsibilities**: · 1. Customer Satisfaction · ► Listen and communicate positively with customers to build a strong and loyal relationship · ► Ensure that all product, facilities and services that were advertised and promoted are correct and updated. Any discrepancies must be ...
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Team Leader
2 days ago
IGT Malaysia Subang Jaya, Malaysia**GENERAL SUMMARY**: · Be accountable in ensuring that client/customer goals are met by analyzing work volume variances to forecast, adjusting scheduling/staffing/planning levels as necessary and supporting a global strategy to improve productivity. · **DUTIES & RESPONSIBILITIES* ...
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Team Leader, Security
2 days ago
Ninja Van Shah Alam, MalaysiaNinja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics ...
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Stewarding Team Leader
12 hours ago
Hilton Shah Alam, MalaysiaStewarding Team Leader · With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welco ...
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Team Leader
1 day ago
ManpowerGroup Kuala Lumpur, Malaysia**Job description** · **Position Title : Team Leader Malaysia** · **Department : Sales** · **Key Responsibilities include (not limited to)**: · - Manage the team by monitoring the work task and activities · - Conduct weekly meeting with RM · - Work closely together with team in o ...
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Team Leader
1 day ago
Vitality Boost Sdn Bhd Seri Kembangan, Malaysia**BOOST JUICE BARS** · **Industry**: Food & Beverage · **Location**: Sri Kembangan · **Position**: Asisstant Store Manager · Boost Juice is South East Asia's largest juice and smoothie chain has expanded to over 200 stores. Boost is not just a smoothie & juice bar - it is an inno ...
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Team Leader
1 day ago
SR Consultancy Kuala Lumpur, MalaysiaManage the team by monitoring the work task and activities · - Conduct weekly meeting with RM · - Work closely together with team in order to meet the targeted sales · - Provide weekly report to RM · - Come out with a plan, solution and suggestion to ensure sales performance of t ...
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Team Leader
12 hours ago
Mulia Property Deveploment Sdn Bhd Kuala Lumpur, Malaysia1. Assist site supervisor and perform all general duties: · - Installation works such as partitions, tiling, etc. · - Loading and unloading materials & equipment. · - Building taking down scaffolding & temporary structure. · 2. Following instructions from site supervisor and impl ...
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Housekeeping Team Leader
2 days ago
Hilton Petaling Jaya, MalaysiaHousekeeping - Team Leader / Supervisor · **What will I be doing?** · As a Housekeeping - Team Leader / Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping - Team Leader / Supervisor wil ...
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Team Leader
1 week ago
Agensi Pekerjaan EPS Consultants Sdn Bhd Selangor, Malaysia Full timeJOB DESCRIPTION · Principal Accountabilities (Key Result Areas) · . To ensure desired customer delight by providing satisfactory response to customer interaction. · . Manage Customer Interactions through Inbound & out bound voice contact through his/her team for the · various se ...
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Team Leader Warehouse
1 day ago
Cxl executive Shah Alam, MalaysiaJob description · PEMBANTU GUDANG SEPENUH MASA (SEKSYEN 22 SHAH ALAM) · Kemasukan :SEGERA · Lokasi : SHAH ALAM · Jadual Bekerja: · Shift : 9AM - 7PM · Bekerja 6 hari seminggu ( Cuti Ahad) · **Gaji : RM 2,200** · **Attendance Allowance : RM 300** · + Insuran + Elaun Perubatan · Ca ...
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QA - Team Leader
12 hours ago
Agensi Pekerjaan Smarttrend Sdn Bhd Puchong, MalaysiaResponsible on printing ink quality and regulatory compliance. · - Responsible as quality management representative to maintain the ISO certification. · - Responsible on in-coming raw material evaluation, analysis, specification and supplier quality performance. · - Responsible a ...
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Procurement - (Team Leader)
12 hours ago
Agensi Pekerjaan Smarttrend Sdn Bhd Puchong, MalaysiaMain Purpose of Job: · - Developing and implementing purchasing strategies. · - Managing daily purchasing activities, supervising staff, and allocating tasks. · - Managing supplier relations and negotiating contracts, prices, timelines, etc. · - Maintaining positive relationships ...
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Procurement - (Team Leader)
2 days ago
Agensi Pekerjaan Smarttrend Sdn Bhd Puchong, MalaysiaMain Purpose of Job: · - Developing and implementing purchasing strategies. · - Managing daily purchasing activities, supervising staff, and allocating tasks. · - Managing supplier relations and negotiating contracts, prices, timelines, etc. · - Maintaining positive relationships ...
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QA Team Leader
2 days ago
Agensi Pekerjaan Smarttrend Sdn Bhd Puchong, MalaysiaResponsible on printing ink quality and regulatory compliance. · - Responsible as quality management representative to maintain the ISO certification. · - Responsible on in-coming raw material evaluation, analysis, specification and supplier quality performance. · - Responsible a ...
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QA Team Leader
12 hours ago
Agensi Pekerjaan Smarttrend Sdn Bhd Puchong, MalaysiaResponsible on printing ink quality and regulatory compliance. · - Responsible as quality management representative to maintain the ISO certification. · - Responsible on in-coming raw material evaluation, analysis, specification and supplier quality performance. · - Responsible a ...
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Security Team Leader
12 hours ago
Hilton Kuala Lumpur, MalaysiaSecurity Team Leader · With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome ...
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Assistant Team Leader
12 hours ago
FCM Kuala Lumpur, Malaysia**Job no**: 520760 · **Brand**: FCM · **Work type**: Full time · **Location**: Kuala Lumpur, Malaysia · **Categories**: Corporate & Group Travel · **Are you looking to start with a new opportunity in the travel industry?** · FCM is one of the world's largest travel management com ...
Team Leader - Malaysia, Selangor - DHL Express (Malaysia) Sdn Bhd
Description
To ensure that specific credit collection goals are met through coaching, counseling, monitoring, and motivating a team of credit collectors and analysis while maintaining compliance with order-to-cash policies and defined collection strategies.
To guarantee timely and effective execution of internal control framework
To actively managed cross functional dependencies
To guide, reviews and initiates capacity management for credit and collection activities ensures compliance with the departmental policies and procedures
To review daily progression to cash targets adjusts and yields collection and credit activities accordingly to meet cash collection objectives
To ensure delivery of daily and monthly collection and credit management reports
To act as a subject matter expert propose, implement and maintain continuous improvement log in the field of collection and credit risk management
To set up, review and maintains service line agreements with 3rd party collection agency
To control cost related to 3rd party collection and credit rating agencies
To control bad debt provision and expenses
To exercise good management judgment in the execution of job responsibilities
To build up and maintain stakeholder relationship across the entire OTC chain
To integrate service orientation in all areas of work
To act as a point of escalation to business partner and end-customers
To manage escalations between customers, sales representatives, country DHL entities and the AR department
List of processes as per AR GOM/ROM
3.01 Collection Segmentation & porftolio allocation
3.02 Active Collection (incl visit & schedule check pick up)
3.03 Prepare & Execute dunning runs
3.04 Trigger & follow-up on escalation process (incl visit)
3.05 Prepare, execute, follow-up credit hold (temp credit stop)
3.06 Prepare, execute, follow-up outsourced collection
3.07 Prepare, execute, follow-up debt recovery & legal referals
Degree Holder or equivalent by experience.
5 years experience in a Finance/SSC environment
Good in motivating employees