- Accogliere gli ospiti Executive all'arrivo e fornire loro assistenza durante il soggiorno, gestendo in modo efficiente domande ed eventuali reclami
- Effettuare con precisione i check-in e i check-out
- Garantire che gli accessori per gli ospiti siano presenti e riforniti secondo gli standard
- Mantenersi aggiornati su tutti i servizi dell'hotel, sui requisiti VIP e sugli eventi speciali
- Mostrare conoscenza di località, attrazioni e punti d'interesse nelle vicinanze
- Assumere un atteggiamento professionale, concentrandosi sull'accoglienza e sul servizio per gli ospiti
- Rispettare le norme di sicurezza e antincendio dell'hotel, nonché tutte le normative in merito a salute e sicurezza
- Eseguire le mansioni richieste dal Supervisore/Direttore del lounge Executive
- Svolgere il proprio lavoro e servire il team rispettando l'ambiente
- Esperienze precedenti di Front Office nel settore alberghiero, del tempo libero o della vendita al dettaglio
- Calma, efficienza e buone capacità organizzative
- Presentazione personale e capacità comunicative eccellenti
- Passione per un servizio di alta qualità per gli ospiti
- Precedenti esperienze in hotel in un lounge Executive
- Competenze multilingue
-
Executive Club Lounge Manager
2 hours ago
Marriott International, Inc Kuala Lumpur, Malaysia**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, Malaysia · **Schedule** Full-Time · **Located Remotely?** N · ...
-
Bartender / Barchef (Supervisor)
1 week ago
Viking Cruises Kuala Lumpur, Malaysia**ASSIGNMENTS/RESPONSIBILITIES** · - Supervision and supported of a professional welcoming and sales orientated service in the bar, lounge and on the sundeck · - Operation of bar procedures according to company standards (e.g. menus, decoration, appearance) · - Organization, mana ...
-
Corporate Relation Executive
5 days ago
KLIA Kuala Lumpur, Malaysia**Responsibilities**: · - Create databases encompassing online and offline tour aggregators, large corporates, and tech companies across Malaysia and the APAC region. · - Initiate cold calls to establish connections with new banks, corporates, tour operators, online/offline trave ...
-
Waiter/waitress/cashier/commis
1 week ago
Bloom FSA 360 Sdn Bhd Kuala Lumpur, Malaysia**We are a regional F&B Lifestyle company expanding to Malaysia. Now looking for highly motivated individuals to form our Opening Team for a Restaurant, Lounge, and Club. Opening in March 2019.** · - Adhere to outlet set standards and procedures · (Setting of tables, a greeting o ...
-
Alliance Executive
1 week ago
Asia Career Kuala Lumpur, Malaysia**Job Descriptions**: · - Database creation for all online/ offline tour aggregators, large corporates, and tech companies in Malaysia and within APAC region. · - Cold calling new banks, corporates, tour operators, online/offline travel aggregators and sending updates on the vari ...
-
English Teacher
2 hours ago
ELEC Language Center Malaysia Kuala Lumpur, MalaysiaWe are looking to employ an English teacher with an outstanding track record of teaching English lessons to students from Elementary School through to High School. The English teacher will be responsible for the teaching of reading, writing and speaking skills. · **_Duties:_** · ...
-
English Teacher
1 week ago
ELEC Language Center Malaysia Kuala Lumpur, MalaysiaWe are looking to employ an English teacher with an outstanding track record of teaching English lessons to students from Elementary School through to High School. The English teacher will be responsible for the teaching of reading, writing and speaking skills. · **_Duties:_** · ...
-
Floor Manager
2 days ago
Platform Hospitality Group Sdn. Bhd. Kuala Lumpur, Malaysia1. Daily operation mise en place and cleanliness. · 2. Lead, train, and motivate the team, including the station masters, section in charge, waiters, assistant waiters, runners, bartenders, hosts/hostesses, and support personnel. · 3. Organize and conduct staff meetings and train ...
-
Assistant Housekeeper
1 week ago
FURAMA HOTEL BUKIT BINTANG Kuala Lumpur, Malaysia**JOB DESCRIPTIONS** · **1.0** **Basic Function** · Schedule, assign, supervise and assist in all Housekeeping operations on the floors and any other areas under the Housekeeping Department. · **2.0** **Responsibility and Authority** · 2.1 Allocate daily works and any special ass ...
-
Customer Relation Specialist
1 week ago
Stream Empire Holdings Kuala Lumpur, Malaysia**Role Overview**: · As Customer Relations Specialist, you will serve as the primary point of contact for our VIP members and corporate clients - answering inquiries, resolving issues timely, and nurturing relationships to promote loyalty to The Chamber. This role provides accoun ...
-
Housekeeping Supervisor
4 days ago
FURAMA HOTEL BUKIT BINTANG Kuala Lumpur, Malaysia**1.0** **Basic Function** · Check all guest rooms daily to ensure proper maintenance and upkeep of all furnishings and facilities immediately after guest rooms have been cleaned by room steward/stewardess and are ready for sale. · **2.0** **Responsibility and Authority** · 2.1 R ...
-
Group Director of Food
4 days ago
Dorsett Hospitality International Limited Subang Jaya, MalaysiaJob Details · Dorsett Grand Subang Nestled in the heart of Subang Jaya, Dorsett Grand Subang offers opulent hotel guest rooms and suites in the city's most upscale entertainment hub, shopping district and tourist attraction. · GROUP DIRECTOR OF FOOD & BEVERAGE (MALAYSIA · Dorset ...
-
Audit Manager
23 hours ago
Wezmart & Associates Plt Puchong, Malaysia**Key Accountabilities/Duties**: · - Assume a high level of responsibility for audit advisory and compliance controls · - Manage portfolio of clients, job scheduling and planning to meet audit deadlines · - Leading, managing and developing an effective audit team · - Think strate ...
-
Customer Service Officer
23 hours ago
Aurelius Hospital Nilai Nilai, Malaysia1. Conduct and compile patient survey, ensure all feedbacks and grievances from customers are addressed in a timely and effective manner. · 2. Plan, organise and execute of festive decoration align with national festive season. · 3. Assist to plan / work with Marketing department ...
-
F&b Counter Crew
3 days ago
Genting Malaysia Berhad Genting Highlands, Malaysia**Genting Malaysia Berhad** · Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one ...
-
Administrative Executive
2 days ago
Plaza Premium Group Malaysia, Kuala Lumpur Full timeAbout the Company · Hello Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, ...
-
Specialist, OTC
2 days ago
Plaza Premium Group Malaysia, Kuala Lumpur Full timeAbout the Company · Hello Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, ...
-
Administration Clerk
2 days ago
CK East Construction Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Receiving visitor at the front desk by greeting, welcoming, directing and announcing them appropriately. · Coordinate front-desk activities. · Handling phone calls and daily correspondent. · Manage application and renewal of license and Foreign works permit. ...
-
Cloud IT Infrastructure
2 days ago
Plaza Premium Group Malaysia, Kuala Lumpur Full timeAbout the Company · Hello Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, ...
-
Senior Specialist, RTR
2 days ago
Plaza Premium Group Malaysia, Kuala Lumpur Full timeAbout the Company · Hello Welcome to Plaza Premium Group, we're people passionate about Making Travel Better. We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, ...
Addetto al lounge Executive - Kuala Lumpur, Malaysia - Hilton
Description
Un Addetto al lounge Executive offre servizi agli ospiti Executive durante tutto il soggiorno in hotel, rispondendo in modo efficiente alle loro domande e informandoli su accessori e vantaggi offerti dall'hotel.
In qualità di Addetto al lounge Executive, offrirà servizi agli ospiti durante tutto il soggiorno in hotel, rispondendo in modo efficiente alle loro domande e offrendo suggerimenti e informazioni come richiesto. Gli Addetti al lounge Executive contribuiscono a plasmare le prime impressioni dei nostri ospiti e, pertanto, devono svolgere le seguenti mansioni mantenendo sempre gli standard più elevati:
Gli Addetti al lounge Executive degli hotel e delle mete di vacanza Hilton sono sempre al lavoro nell'interesse dei nostri ospiti, in collaborazione con gli altri dipendenti. Per ricoprire questo ruolo con successo, un dipendente dovrebbe avere l'atteggiamento, i comportamenti, le competenze e i valori indicati di seguito:
Per ricoprire questa posizione, le seguenti capacità e punti di forza costituiscono un vantaggio:
Hilton è la prestigiosa catena alberghiera internazionale, spazia da lussosi Hotel e Resorts con servizi completi alle suite per soggiorni prolungati e alberghi di fascia media. Per quasi un secolo, Hilton ha offerto ai viaggiatori d'affari e turisti il meglio dell'accoglienza, dei servizi, del comfort e della qualità. Hilton si dedica a continuare la sua tradizione di offrire agli ospiti un'esperienza eccezionale attraverso i suoi marchi nel mondo. Il nostro obiettivo "di riempire la terra con la luce e il calore dell'ospitalità - facendo vivere esperienze e soggiorni eccezionali - in ogni albergo, ad ogni ospite, ogni volta" ci unisce come una squadra per creare notevoli esperienze di ospitalità in tutto il mondo ogni giorno. E i nostri collaboratori sono al centro di tutto questo