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    Digitalization Specialist, Order-to-Cash - Kuala Lumpur, Malaysia - BASF SE

    BASF SE
    BASF SE Kuala Lumpur, Malaysia

    4 days ago

    BASF SE background
    Permanent
    Description

    Objectives of the Position

    Digitalization is an integral part in BASF's business. In Financial Order-to-Cash, we drive digitalization and innovation to optimize operational processes that translates to business outcomes and creates better customer experience. This position aims at supporting the Financial Order-to-Cash workstreams to:

  • Collaborate and contribute to the development and roll out of innovative digital solutions to enhance operational excellence and service quality
  • Contribute on BASF digital roadmap, to identify, execute and implement customer-centric digital solutions in an actionable and measurable way

    • Main Tasks

    Digitalization / Innovation

  • Plan and coordinate with functional teams, GB/ GD technology units on end-to-end assessment for automation or other digital feasibility, define technical / functional requirements and project plans
  • Develops and configures automation processes as per technical design document to meet the defined requirements
  • Planning and coordination for user acceptance testing, user training, deployment management and post-production supports
  • Conducts regular progress review, monitoring. Communicates any identified project risks and issues to the delivery/project manager accordingly and provides inputs to the change control process
  • Required to work with various new middleware and portal technologies and translate functional requirements between solution consultants and business users

    • Leadership

  • This role requires working collaboratively with multiple functions, act as regional representative to share or update various initiatives in Financial Order-to-Cash or in various digital communities across BASF organization
  • Provide technical trainings or advisory when required and serve as technical mentor in design, development, and system integration within Financial Order-to-Cash Hub KL

    • Sustainable Solution

  • Able to drive change management of implemented solution as per new requirements using structured change control process
  • Troubleshoots and resolve technical issues for implemented solutions
  • Develop and document configuration best practices, create and maintain solution / technical documentation and provide training to relevant users
  • Plan and organize workaround solution and turnaround time to manage operational impact on tool(s) scheduled downtime

    • Compliance & Quality Management

  • Participate in any compliance audits and respond to audit queries (for both internal and external)
  • Perform reasonability checks on productivity, efficiency, quality and keep track of historical data

    • Requirements

    Education

  • Minimum qualification of a Bachelor's degree or higher in Computer Science, Information Technology, Business Analytics or equivalent

    • Working Experience & Skills

  • Minimum of 3 years related working experience
  • Experience in practical implementation of low-coding application development or automation projects

    • Technical & Professional Knowledge

  • Proficiency in English with good communication, articulation and writing skills
  • Advanced knowledge in Microsoft Office Software (MS Word, MS Excel, PowerPoint)
  • Strong digital mindset and IT literacy, excellent design, coding, testing and debugging skills
  • Scripting experience using Visual Basic / C# / Java / Python / SQL or other programming languages. Licensed UiPath scripter as added advantage
  • Experience and familiarity with business analytics tools such as Power BI, Tableau, etc. Solid knowledge of database design and writing SQL Server queries, view and stored procedures as added advantage
  • Communicate with openness, clarity, organizational awareness, and empathy to achieve desired results, particularly driving organization change
  • Must be able to work with minimal supervision
  • Must be a team player and able to work with internal / external stakeholders
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