Customer Service Executive - Rawang, Malaysia, Selangor - HYDRO ONE MARKETING SDN. BHD.

HYDRO ONE MARKETING SDN. BHD. Rawang, Malaysia, Selangor

Found in: Foundit MY A2 - 4 days ago

Full time

Description

Job Responsibility

The Job Responsibilities Include

Attend to clientâs feedback; complaints and requirements with care
Check customerâs details and ascertain if the defect is within or after warranty period
Plan and schedule to carry out services
Assign technician to carry out the services and ensure services is to be completed

correctly

Ensure payment is collected (for any services after warranty period)

Job Requirements

The Customer Serviceâs role is focussed to attend to customerâs feedback and requirements

mainly related to services of our products and components; schedule and arrange either

with our in house technician or outsourced technician to carry out the servicing job

Job Benifits

Your journey will start with an Orientation and a series of product training by Manager & CEO.

Benefits would include :We have never failed to offer yearly increment and bonus to staff for the past 10 years2.Opportunity for a bright career advancement. As a group, we are a company that continues to grow rapidly over the last decade. We value people as our biggest assets

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