Jobs
>
Kuala Lumpur

    Client Services Executive - Kuala Lumpur, Malaysia - IFast Capital Sdn Bhd

    IFast Capital Sdn Bhd
    IFast Capital Sdn Bhd Kuala Lumpur, Malaysia

    Found in: Talent MY C2 - 6 hours ago

    Default job background
    Description

    Home> Careers Details

    Careers at iFAST

    Client Services Executive (Bilingual English & Chinese Speaking)

    If you are looking for a career to unlock new opportunities, join us and experience the possibilities.

    iFAST Capital is a wealth management fintech platform headquartered in Singapore, providing a comprehensive range of investment products and services to financial advisory firms, financial institutions, banks, internet companies, multinational companies, as well as retail and high net worth investors in Asia.

    We are looking for Client Services Executive to be based in our KL office. This is a fantastic opportunity for career development in the financial industry. If you enjoy working in a fast-paced environment, and love solving problems, we would love to meet you

    Responsibilities

  • Deliver excellent customer service and manage the needs of our clients (and business partners) through omni-channels (phone, livechat and email).
  • Proactive in liaising with various operation teams to resolve issue.
  • Consolidate, identify and evaluate feedbacks from clients (and business partners), and seek to improve overall service quality.
  • Continuously identify work processes flaw, and improve its efficiencies.

    • Requirements

  • Personality traits: Attentiveness, detailed oriented, patience, empathy and trustworthy.
  • Strong in stress tolerance, able to work fast under pressure.
  • Multitasking, able to prioritizes tasks and complete it efficiently.
  • Adaptability, ready to adapt in changing working environment.
  • Critical thinker, solve problems by analyzing and evaluating information.
  • Good command of English and Mandarin, both spoken and written.
  • Able to work on public holidays and weekends.
  • Possess a diploma or higher.
  • Working experience in a contact centre environment handling inbound call are encouraged to apply.

    • Applicants are invited to email us their resume, qualifications and skills, working experience, and expected salary to the Human Resource Manager at

    All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified. Applicants who have written to us earlier need not re-apply.

    Note : Job responsibilities/requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.

    Job Snapshot

    Regular Working Hour,
    Mondays - FridaysBanking / Financial ServicesBusiness (e.g Shirt)EnglishApply for this job
  • Audience2Media

    Client Servicing Executive

    Found in: Foundit MY A2 - 23 hours ago

    Audience2Media Malaysia, Kuala Lumpur Full time

    Package: RM Competitive (+ pension + company bonus + training budget allocation + bi-annual pay reviews) · Based: Malaysia, Kuala Lumpur · Report: Business Operations Director · Client Servicing Executive Overview & Job Description · Audience2Media, has been a trailblazer in di ...

  • Love & Laugh Group

    Customer Service Executive

    Found in: Talent MY C2 - 6 hours ago

    Love & Laugh Group Kuala Lumpur, Malaysia Full time

    As a Sales & Customer Services Executive at Love & Laugh International Sdn Bhd, you will play a crucial role in driving sales growth and ensuring exceptional customer experiences. You will be responsible for proactively engaging with potential clients, understanding their needs, ...

  • Zurich Insurance Company

    HR Services Executive

    Found in: Talent MY C2 - 6 hours ago

    Zurich Insurance Company Kuala Lumpur, Malaysia

    Job Summary · Undertake analysis and testing of systems and processes to support accurate definition of business requirements and successful implementation of projects that meet the businesses' needs. · Business Accountabilities · Notify stakeholders of critical dates and requi ...

  • Shangri-La

    Guest Service Executive

    Found in: Talent MY C2 - 6 hours ago

    Shangri-La Kuala Lumpur, Malaysia Permanent

    Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip work, rest or play, each Traders offers a thoughtfully d ...

  • OCBC Bank

    Customer Service Executive

    Found in: Talent MY C2 - 6 hours ago

    OCBC Bank Kuala Lumpur, Malaysia Full time

    Customer Service Executive (Contact Centre Description Services · To attend to inbound calls enquiries over various range consumer financial products and services · To handle calls professionally by providing accurate and timeline information and able to provide effective solu ...

  • IFast Capital Sdn Bhd

    Client Services Executive

    Found in: Talent MY C2 - 6 hours ago

    IFast Capital Sdn Bhd Kuala Lumpur, Malaysia

    Home> Careers Details · Careers at iFAST · Client Services Executive (Malaysia Support) · Responsibilities · Handle investors & financial advisers' enquiries via phone, email and live chat in an efficient manner. · Attend to walk-in clients and advisors. · Explain investment c ...

  • Experian

    Customer Service Executive

    Found in: Talent MY C2 - 6 hours ago

    Experian Kuala Lumpur, Malaysia Full time

    Job Description · Customer Service Executive plays a critical role in providing an interface between customers and the client company. They are required to answer incoming calls from customers for various reasons like answer inquiries, resolve complaints, provide information, an ...

  • Telecontinent Sdn Bhd

    Customer Service Executive

    Found in: Foundit MY A2 - 23 hours ago

    Telecontinent Sdn Bhd Malaysia, Kuala Lumpur Full time

    Job Responsibility · Handle general inquiries via Voice and Non-voice channel · Making appointments on behalf of the customer · Provide accurate information (medical-related) · Liaising with customers & hospitals accordingly · Working timingRotational shift basis · Working days ( ...

  • Stream Empire Holdings

    Customer Service Executive

    Found in: Foundit MY A2 - 23 hours ago

    Stream Empire Holdings Malaysia, Kuala Lumpur Full time

    KEY DUTIES / RESPONSIBILITIES: · Respond to customer queries in a timely and accurate way, via email or chat. · Effectively communicate and answer inquiries from web stores & and e-marketplace platforms · Resolve customer complaints via phone, email, or social media · Compile rep ...

  • Telecontinent Sdn Bhd

    Executive, Customer Service

    Found in: Foundit MY A2 - 1 day ago

    Telecontinent Sdn Bhd Malaysia, Kuala Lumpur Full time

    Job Responsibility · Job scopeExcellent telephone etiquette (professional, confident and patient) · Handle incoming customer enquiries over the telephone · Identify cause of problems and recommend solutions · Working Days5 working days, 2 rest days (can be on weekend or weekdays) ...

  • Janamuda Sdn Bhd

    Customer Service Executive

    Found in: Foundit MY A2 - 4 days ago

    Janamuda Sdn Bhd Malaysia, Kuala Lumpur Full time

    Job Responsibility · Manage daily enquiries (email, live chat, phone call, WhatsApp, social media, etc.) by providing accurate, valid and complete information. · Maintaining a positive, empathetic and professional attitude toward customers at all times. · Take the extra mile to e ...

  • MTS Innovation Sdn. Bhd.

    Customer Service Executive

    Found in: Foundit MY A2 - 23 hours ago

    MTS Innovation Sdn. Bhd. Malaysia, Kuala Lumpur Full time

    Job Responsibility · To efficiently handle inbound and outbound customer call inquiries. · To provide fast and timely solutions to all customer related problems. · To ensure customer satisfaction by providing excellent Customer Services. · To be constantly guided by company's ser ...

  • Vantage Point Consulting Sdn Bhd

    Executive Service Desk

    Found in: Foundit MY A2 - 2 days ago

    Vantage Point Consulting Sdn Bhd Malaysia, Kuala Lumpur Full time

    Job Description · Responsible for ensuring all projects for EV & TWoW are delivered on time, within budget and to an agreed quality level · Monitor and manage TWEV (TWOW & EV projects) performance and ensure the implementation of corrective actions within the unit · Assists in t ...

  • GoBuddy Malaysia

    Customer Service Executive

    Found in: Foundit MY A2 - 1 day ago

    GoBuddy Malaysia Malaysia, Kuala Lumpur Full time

    Job Responsibility · Job Requirements · Job Benifits · Yearly Bonus · Career Path · Company Activity (Team Building, Annual Dinner, Company Trip) · Casual Wear · Positive Working Environment · Flexible Working Hours - (8am-4pm or 4pm-12am) · 5 day work per week · EPF SOCSO EIS co ...

  • lesaffre

    Customer Service Executive

    Found in: Talent MY C2 - 6 hours ago

    lesaffre Kuala Lumpur, Malaysia Permanent Contract

    Job area Industrie Category Baking Location Kuala Lumpur, Malaysia Contract type Permanent Contract Experience 3 to 5 years Job description · The incumbent will manage the complete sales order cycle including all post-sales activities. You will work closely with the Operations a ...

  • Gratitude india

    Customer Service Executive

    Found in: Talent MY C2 - 6 hours ago

    Gratitude india Kuala Lumpur, Malaysia Full time

    GRATITUDE INDIA", Established In 2004, Is An ISO 9001:2008 Certified Company, Which Follows A Centre Right Ideology That Candidates Are Superior Then The Clients. This Is In Stark Contrast To The Left Wing Ideology Of All Consultancies Who Boast About Their Relationship With The ...

  • TMF Group

    Executive, Fund Services

    Found in: Talent MY C2 - 6 hours ago

    TMF Group Kuala Lumpur, Malaysia

    We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted here, on ...

  • synthomer

    Customer Service Executive

    Found in: Talent MY C2 - 6 hours ago

    synthomer Kuala Lumpur, Malaysia Full time

    Why Synthomer? · We are ambitious · We have grown significantly – both organically and inorganically. We are a FTSE 250 listed company, 22% of our revenue comes from newly commercialized products, and we're recognized in the top-quartile for chemicals manufacturing safety.​ · W ...

  • Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd

    Customer Service Executive

    Found in: Talent MY C2 - 6 hours ago

    Agensi Pekerjaan Intelek Talent Solutions Sdn Bhd Kuala Lumpur, Malaysia Full time

    Welcome to Intelek We are a team of dedicated professionals who are committed to connecting top talent with leading employers. With years of experience in the industry, we have the expertise and resources to help job seekers find their dream roles and help companies grow by findi ...

  • TASA Global Solutions

    Customer Service Executive

    Found in: Talent MY C2 - 6 hours ago

    TASA Global Solutions Kuala Lumpur, Malaysia Full time

    Responsibilities · To handle inbound and outbound calls from clients & customers requesting for service (vehicle breakdown assistance) · To make arrangements and dispatch case assignments to service providers · Accurately record details of case into CRM system and coordinate the ...