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    Inside Sales Specialist - Petaling Jaya, Malaysia - TD SYNNEX

    TD SYNNEX
    TD SYNNEX Petaling Jaya, Malaysia

    Found in: Talent MY C2 - 3 days ago

    Default job background
    Full time
    Description

    Job Purpose:

    This solution-focused professional will be responsible for new /old opportunities within existing and prospective clients.

    Responsibilities:

    • Drive monthly/quarterly sales and margin targets
    • Build excellent customer relationships through proactive engagement and demonstratble specialist product knowledge
    • Promote purchase transaction thru Tec D Marketplace
    • Develop relationships with key internal and external contacts
    • Develop and execute account plans to maintain and grow customer base
    • Plan outbound calls to customers to generate new business oppotunities
    • Perform active inbound selling
    • Build accurate and timely quotation to customer
    • Generate and own a pipeline of deals
    • Manage backorder expectation and reporting for customers
    • Maintain and provide accurate information to Customer Relationship Management (CRM) system
    • Provide, sell and negotiate product information, pricing special offers and promotions
    • Ensure Service Level Agreement (SLAs) with customers are satisfactory
    • Attain Key Performance Indicators (KPIs) such as daily talk time, outbound calls, renewal rates and switch rates

    • Knowledge, Skills and Experience:

    • Min Diploma with minimum 1 year of inside sales or relevant experience in IT industry
    • Customer-oriented with positive attitude
    • Good communication & interpersonal skills
    • Willingness to acquire new skills/ product knowledge
    • Team player and independent worker
    • IT Savvy

    What's In It For You?

    • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
    • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
    • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
    • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
    • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
    • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
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