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    Accounts Receivable Team Lead - Malaysia, Kuala Lumpur - Kerry

    Kerry
    Kerry Malaysia, Kuala Lumpur

    1 week ago

    Default job background
    Full time
    Description
    About the role

    Global Business Services (GBS) manages the financial processes for Kerry. Our multilingual and customer-focused employees concentrate on supplying cost effective, compliant and value add services to ensure sustainable growth for Kerry. Here in GBS, we work alongside our site colleagues to support the following services Accounts Payable, Accounts Receivable, Site Support, MDG, Finance and Inter-Company Invoice Processing, amongst other functions.

    The GBS AR Dispute Management & Cash Application Team Lead reports into the AR Manager and has responsibility for a team of Accounting Executives.

    Key responsibilities

    • Manage Dispute processing team as part of the wider Accounts Receivable team in the overall effort of collecting outstanding debts from clients.
    • Manage and report on the Dispute team's KPI's, auditing the process on day-to-day basis to ensure daily targets are met.
    • Manage the team's efficiency and deal with any escalated cases from the team.
    • Run Dispute status & report these metrics to senior management (daily, weekly, monthly).
    • Ensure that all policies and deduction procedures are adhered to.
    • Regular reviews and take appropriate action/ approvals for the closure of pending deductions to speed up the overall collections process.
    • Closely work with Sales, Operations Finance, Commercial Finance and Customers to resolve any issues relating to Deductions in a timely manner, as per defined SLAs.
    • Work closely with stakeholders to drive a results-oriented relationship.
    • Ensure that all policies and internal Standard Operating Procedures are adhered and followed.
    • Train and successfully on-board any new employees to the team. Continuously review processes, develop opportunities for improvements and manage changes.

    Qualifications and skills

    • Candidate must possess at least a university degree in Accounting / Commerce / Finance and / or a professional Accountancy qualification (candidate currently pursuing a professional accountancy qualification is encouraged to apply).
    • Minimum 8 years' experience in Accounts Receivable function, specific experience in Dispute management would be advantage.
    • Strong Order to Cash Domain expertise.
    • Must have previous people management / supervisory experience.
    • Must have in-depth knowledge of SAP.
    • Advanced MS Office skills (including MS Excel and PowerPoint).
    • Able to handle tight timelines and flexibility to work extended hours during close period, to meet timelines.
    • Positive attitude, team player.
    • Ability to prioritize, organize, problem solve, and manage your time.
    • Strong attention to detail accuracy in work.
    • Experience of working in a multicultural, international environment.
    • Strong verbal and written communication skills with the ability to communicate in fluent English, in a clear manner to colleagues and customers.
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