- Provides services by completing account transactions such as receiving deposits, paying and other transactions.
- Answers, attends and fulfils customers' needs and requests.
- Educates customers and migrate them to Digital Platforms and Self-Service machines for seamless and convenient customer experience.
- Explains and advises on and promote bank's latest products and services such as promotions, campaigns and rates.
- Identifies opportunity to make relevant referrals and cross-selling activities.
- Meets and greets walk-in customers, ushering them to relevant counters or workstations and ensuring customers are attended to promptly.
- Attends to customers' enquiries and service issues promptly.
- Supports and performs customer acquisition activities (onsite and offsite) through Corporate Employee Programme and other related programmes to on-board customers.
- A recognised Diploma in any field.
- Minimum 2 years of working experience in Bank Branch Operations.
- Demonstrates personal excellence by being positive under any circumstances.
- Good empathy & communication skills (listen well & speak clearly).
- Passionate about Customer Service & delivering superior experience to customers.
- Good problem-solving skills.
- Possesses basic knowledge of products & services.
- Displays a positive mind-set & can-do attitude.
- Energetic & self-motivated.
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Guest Services Associate I
Found in: Talent MY C2 - 5 days ago
Le Méridien Putrajaya, Malaysia Full timeNuméro de l'Emploi · Catégorie d'Emploi Rooms & Guest Services Operations · Lieu Le Méridien Putrajaya, Lebuh IRC, Putrajaya, Selangor, Malaysia · Horaire Full-Time · Situé à distance ? N · Mutation? N · Type de Poste Non-Management · Résumé des fonctions Gérer toutes les entré ...
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Guest Services Associate I
Found in: Talent MY C2 - 5 days ago
Sheraton Hotels & Resorts Kuala Lumpur, Malaysia Full timeRésumé des fonctions · Gérer toutes les entrées et tous les départs des clients, les affectations de chambres, les demandes de changement de chambre/de départ tardif. Obtenir les paiements ; distribuer/activer les clés de chambre. S'assurer que les tarifs correspondent aux prix ...
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Guest Services Associate I
Found in: Talent MY C2 - 5 days ago
Four Points Kuala Lumpur, Malaysia Full timeRésumé des fonctions · Gérer toutes les entrées et tous les départs des clients, les affectations de chambres, les demandes de changement de chambre/de départ tardif. Obtenir les paiements ; distribuer/activer les clés de chambre. S'assurer que les tarifs correspondent aux prix ...
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Guest Services Associate I
Found in: Talent MY C2 - 5 days ago
Element Hotels Kuala Lumpur, Malaysia Full timeRésumé des fonctions · Gérer toutes les entrées et tous les départs des clients, les affectations de chambres, les demandes de changement de chambre/de départ tardif. Obtenir les paiements ; distribuer/activer les clés de chambre. S'assurer que les tarifs correspondent aux prix ...
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HR Shared Services Associates
Found in: Talent MY C2 - 5 days ago
Otis College of Art and Design Petaling Jaya, Malaysia Full timeFecha de publicación: · País: · MalasiaUbicación: · Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , MalaysiaAt Otis, it's our people that make us different. · Join the Otis family where coll ...
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Cantonese - HR Solutions Services Associate
Found in: Talent MY C2 - 5 days ago
NodeFlair Subang Jaya, Malaysia Full timeAbout our client: · Through their dedicated associates, our client delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for their clients and the millions of people who count on them. You have a ...
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Consulting Associate, Business Financial Services
Found in: Talent MY C2 - 5 days ago
Frost & Sullivan Petaling Jaya, MalaysiaOverview · Reporting to the Director of Business & Financial Services (BFS) Business Unit, this exciting role would encompass the design and fulfilment of bespoke market research projects for leading clients, by leading/leveraging a team of Analysts and Researchers across Frost ...
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Regional Associate Director of Professional services in APAC
Found in: Talent MY C2 - 5 days ago
AstraZeneca Petaling Jaya, MalaysiaThis role is the RegionalAssociate Director of Professional services in APAC and sits in APAC category management team. The role is accountable for developing end to end category strategy in various marketing categories through deep understanding of supply market, engaging with s ...
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Associate - Policy Owner Services
Found in: Talent MY C2 - 5 days ago
AIA Cyberjaya, Malaysia Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · Sound like you? Then read on. · About the Role · Process authorized policy servicing related transactions within the required benchmarks Process assigned cases as per stipu ...
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associate-policy owner services
Found in: Talent MY C2 - 5 days ago
AIA Cyberjaya, Malaysia Full timeFIND YOUR 'BETTER' AT AIA · If you believe in better, we'd love to hear from you. · About the Role · 1.Process all Life change requests received as per stipulated requirements · 2.Ensure that timeline and objectives as agreed with superior for any other assignments / projects ...
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Service Associate
Found in: Talent MY C2 - 5 days ago
Shangri-La Kuala Lumpur, Malaysia PermanentShangri-La, Kuala Lumpur · Be part of our Shangri-La family · Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle ...
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Service Associate
Found in: Talent MY C2 - 5 days ago
Shangri-La Kuala Lumpur, Malaysia PermanentShangri-La, Kuala Lumpur · Be part of our Shangri-La family · Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle ...
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Service Associate
Found in: Talent MY C2 - 5 days ago
Shangri-La Kuala Lumpur, Malaysia PermanentShangri-La, Kuala Lumpur · Be part of our Shangri-La family · Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle ...
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Associate Cashroom/Customer Service
Found in: Foundit MY A2 - 4 days ago
Lotus's Malaysia Shah Alam, Malaysia, Selangor Full timeJob Responsibility · Menjaga keselamatan pelanggan dan pekerja dalam stor · Mengelakkan kerugian stok dengan membuat pemantauan yang rapi · Memastikan proses yang betul dipatuhi oleh stor Memastikan product protection diamalkan. · Memastikan Stor berada dalam keadaan bersih dan s ...
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Manager / Associate Director - Transaction Service (Petaling Jaya)
Found in: beBee S2 MY - 5 days ago
KPMG in Malaysia Petaling Jaya, Malaysia Full timePosition Details · Descriptions · Transaction Services specializes in carrying out due diligence for clients who are looking to acquire (buy-side) or divest (sell-side) companies and businesses. · Our buy-side transaction services include financial, tax, commercial and operatio ...
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Associate Cashroom/Customer Service
Found in: Foundit MY A2 - 4 days ago
Lotus's Stores (Malaysia) Sdn Bhd Malaysia, Kuala Lumpur Full timeJob Responsibility · Menjaga keselamatan pelanggan dan pekerja dalam stor · Mengelakkan kerugian stok dengan membuat pemantauan yang rapi · Memastikan proses yang betul dipatuhi oleh stor Memastikan product protection diamalkan. · Memastikan Stor berada dalam keadaan bersih dan s ...
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associate-policy owner services-2
Found in: Talent MY C2 - 5 days ago
AIA Cyberjaya, Malaysia Full timeAt AIA we've started an exciting movement to create a healthier, more sustainable future for everyone. · Sound like you? Then read on. · About the Role · Process authorized policy servicing related transactions within the required benchmarks 1) Process assigned cases as per st ...
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Customer Service Associate
Found in: Talent MY C2 - 5 days ago
Nezda Technologies Inc. Kuala Lumpur, MalaysiaNezda Technologies Inc. is currently hiring for Customer Service Associate. · Location: UOA Business Park, Glenmarie, Shah Alam, Selangor, Malaysia. · Job Description: · End to end airline operation. · Customer Care related issues, Reservations, Bulk bookings, Notification, Re-bo ...
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Clerical, Service Associate
Found in: Talent MY C2 - 5 days ago
United Overseas Bank Kuala Lumpur, Malaysia Full timeClerical, Service Associate (Pudu Branch Operations) · Posting Date: 14-May-2023 Location: Pudu, Wilayah Persekutuan, MY · Company: United Overseas Bank (Malaysia) Bhd About UOB · United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more ...
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Customer Service Associate
Found in: Talent MY C2 - 5 days ago
Snaphunt Kuala Lumpur, Malaysia Full timeThe Offer · Work within a company with a solid track record of success · Flexible working options · Opportunity to make a positive impact · The Job · Your responsibilities will include: · Escalating technical issues to the relevant parties when needed and following up till the is ...
Clerical, Service Associate - Puchong, Malaysia - United Overseas Bank
Description
Clerical, Service Associate (Puchong Branch Operations)
Posting Date: 14-May-2023 Location:Puchong, Selangor, MY
Company: United Overseas Bank (Malaysia) BhdAbout UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values — Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
The Channels & Digitalization function enables end-to-end seamless connectivity for UOB customers across all physical and digital touchpoints of the Bank. Designed to be in tune with our customers' banking preferences, we strive to enhance engagement and deliver exemplary experiences across our network of branches, self-service machines and digital platforms. We collaborate with FinTech ecosystem partners to keep abreast of developments in the FinTech innovation space and to embed ourselves in our customers' lives. We also harness customer insights to help us deliver new business models and digital innovations, and to build deeper relationships with our customers.
Job Responsibilities
Job Requirements