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    Sales And Marketing Executive - Malaysia, Kuala Lumpur - MNML SDN BHD

    MNML SDN BHD
    MNML SDN BHD Malaysia, Kuala Lumpur

    2 days ago

    Default job background
    Full time
    Description
    Job Responsibility

    50% on Sales Channel Management:
    • Develop and implement strategies to optimise sales across various channels, including marketplace platforms, bulk/corporate orders, and strategic partnerships (consignments).
    • Monitor and analyze sales performance metrics to identify areas for improvement and implement corrective measures.
    • Collaborate with cross-functional teams to ensure seamless integration and execution of sales strategies.

    50% on Customer Relationship Management:
    • Provide exceptional customer service by promptly addressing inquiries, concerns, and feedback through various communication channels.
    • Build and maintain strong relationships with customers, ensuring a positive and memorable shopping experience.
    • Implement customer retention programs and loyalty initiatives to enhance customer lifetime value.

    Marketing And Promotions

    • Devise and execute marketing campaigns to drive brand awareness and attract new customers.
    • Collaborate with the marketing team to create compelling promotional materials, advertisements, and social media content.
    • Analyze market trends and consumer behavior to identify opportunities for innovative marketing strategies.

    Sales Target Achievement

    • Set realistic sales targets and work towards achieving or exceeding them within specified timelines.
    • Regularly assess the effectiveness of sales strategies and make necessary adjustments to meet or exceed targets.

    Cross-Functional Collaboration

    • Collaborate with the product development team to provide insights into customer preferences and trends.
    • Work closely with the operations team to ensure inventory management and order fulfillment align with sales demands.

    Qualifications

    Job Requirements

    • Bachelor's degree in Marketing, Business, Mass Communication or a related field.
    • Proven experience in sales and marketing roles
    • Strong understanding of marketplace platforms, retail operations, and digital marketing.
    • Excellent communication and interpersonal skills.
    • Analytical mindset with the ability to interpret sales data and make data-driven decisions.
    • Familiarity with current market trends and consumer behavior in the fashion industry.

    Skills

    • Sales and negotiation skills
    • Customer-centric mindset
    • Strategic thinking and problem-solving
    • Proficient in using CRM software and analytics tools
    • Strong written and verbal communication ( Mandarin is required)

    Job Benifits

    • Attractive commission system on various platforms
    • Opportunities for professional development and career growth (due to this is a new department, it require time to growth, if there is, this position will promote to manager or senior with assistant)
    • RHB Banking Benefits
    • Allowances (Travel, Parking and etc)
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