- Why Join Us
- About
- About
- You will ensure the program/project is successful through strong service delivery of core OKR/goals (latency, quality, wellness).
- You will hold the partner site accountable to and help set a clear path towards operational excellence.
- You will ensure adherence to budget and accurate financial accounting of vendor partner production, training and other expenses.
- You will own the partner relationship for outsourcing performance, including monitoring delivery and vendor's performance management. This includes identifying operational and performance risk and mitigations proactively within the assigned sites and/or lines of businesses.
- You will crisply articulate site performance and any remediation plans to an executive level.
- You are able to manage multiple responsibilities simultaneously and effectively, and efficiently prioritize and meet deadlines.
- You demonstrate operational excellence experience and focus on continuous improvement by reengineering site level processes as needed (i.e. workflow management, floor management, workload prioritization, etc.).
- You can manage complex vendor and internal stakeholder relationships and ensure adherence to standard operating procedures.
- The ability to travel (5070% on a higher side) is required for this role.
- You have experience managing outsourced partner relationships along with people management experience.
- You come with operations management, program management and/or large scale transformation project experience.
- You have strong oral and written communications and influencing skills, and are able to navigate a global organization, influence stakeholders and affect outcomes. You have the ability to gain trust and influence with limited direct authority.
- Preferred Qualifications
- You come with experience in large scale operations working across or coordinating with multiple domains and business units.
- You have the ability to think outside the box, multitask and work well under pressure, to identify issues and work to resolve them in partnership with business leaders.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
-
Operations Manager
2 days ago
J&T International Logistics (Malaysia) Sdn. Bhd. Kuala Lumpur, Malaysia**主要職責** · - 管理所有進出口貨件 · - 協商運輸和裝卸費用 · - 處理托運人/收貨人的要求 · - 與卡車司機和清關經紀人打交道 · - 驗證/更新供應商和代理商的發票 · - 與客戶和財務部門處理發票 · - 透過確保所有接收和運輸的貨物符合規格和品質要求來執行品質控制。 · - 與相關方溝通以確保滿足交貨時間。 · - 向所有相關方傳達交貨中的任何變化,並對交貨中斷進行跟進。 · - 領導和發展營運團隊 · - 根據需要執行任何其他任務 · **要求:** · - 候選人必須至少擁有文憑、高級/高級/研究生文憑、學士學位或同等學歷。 ...
-
Operations Manager
1 week ago
REALFORCE SECURITY SERVICES SDN BHD Batu Caves, MalaysiaBerusia antara 40-60 tahun · - Bekas Pegawai Tentera/Polis amat digalakkan memohon · - Keutamaan kepada bekas Pegawai Beruniform · - Mempunyai kenderaan sendiri · - Berpengalaman menguruskan Jabatan Operasi · - Bertanggungjawab, bervisi, amanah dan proaktif · - Pakej gaji & imbuh ...
-
Assistant Operations Manager
2 days ago
GRB Aces Sdn Bhd Kota Damansara, Malaysia**職位描述** · - 監督公司車隊的日常運作。 · 確保車輛始終處於良好狀態並隨時準備上路。 · 在車輛簽入時對車輛進行檢查,發現並解決問題,規劃所有維修和安裝,確保車輛安全且有效率地運作。 · - 確保工作操作流程符合公司SOP。 · - 為到訪服務中心的客戶提供專業的汽車諮詢服務。 · - 對車輛狀況進行評估,並根據調查結果提供準確、完整的車輛整體狀況記錄。 · - 管理所有駕駛員的問題/投訴,並在需要時上報給管理層,以便在相關經理和其他支援人員的支持下按時解決問題。 · - 監控工作進度並與車間及相關部門協調,確保車輛在承諾的交貨時間內交付給客 ...
-
Manager Operation
1 week ago
HSBC Kuala Lumpur, Malaysia-Job description · **Why join us?** · As part of the Global Markets Operations strategic model, HSBC have created a global center for Operations in Kuala Lumpur, Malaysia and Manila, Philippines. The center supports multiple products and legal entities, supporting business critic ...
-
Operations Manager
2 days ago
Tomei Consolidated Berhad Kuala Lumpur, MalaysiaThe Operations Manager (is for our subsidiary company - Gemas Precious Metals Industries Sdn Bhd) is responsible in planning and overseeing the operations and production processes. · - Oversee areas such as Purchasing, Planning, Inventory, Logistics, Customer Services, Business C ...
-
Operation Manager
1 week ago
OAKWOOD HOTEL & RESIDENCE KUALA LUMPUR Kuala Lumpur, Malaysia**Staff Management**:Recruit, train, and supervise staff across various departments. · Set performance standards, conduct regular performance reviews, and provide feedback. Foster a positive work environment and promote teamwork among staff. · - **Operational Oversight**:Monitor ...
-
Operations Manager
1 week ago
Agensi Pekerjaan Prospect Consulting Malaysia Sdn Bhd Kuala Lumpur, Malaysia**Our Client** · Our Client stands at the crossroads of tradition and innovation, crafting a future where Clean Label Baking is the cornerstone of culinary artistry and industry standards. · With an array of advanced solutions—from superior Sourdough Concentrates to Natural Prese ...
-
Manager, Operations
1 week ago
TaskUS Kuala Lumpur, Malaysia**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the f ...
-
Operations Manager
22 hours ago
Hunters International Sdn Bhd Kuala Lumpur, Malaysia**About the Client** · Our client works with public and private institutions to empower and facilitate innovations in education, bringing the best of academia, industry and technology together to empower the workforce and propel the nation. · **Responsibilities** · - Ensure the d ...
-
Manager Operations
1 week ago
FedEx Express APAC Kuala Lumpur, MalaysiaRamp/ Air Operations (P&P and Audits), Ramp & Gateway Operations, Air Feeder Linehaul, Air Network Support, Linehaul (Cross-Border, In-Country), Hub Operations, Operations Support, Air Operations, Hub & Gateway Operations, Ramp Operations, Cross Border Linehaul, On Road, Handling ...
-
Operations Manager
1 week ago
Gratitude India Kuala Lumpur, Malaysia**Responsibilities**: · - Managing the operations seamlessly, ensuring timely SLA delivery along with maintaining high level of employee and customer satisfaction · - Establishing and managing relationship with stakeholders · - Oversight of team - organizes resources, sets goals, ...
-
Operation Manager
22 hours ago
Eden Catering Sdn Bhd Kuala Lumpur, Malaysia**Financial Responsibilities**: · - **Budget Management**: Keep a close check on projected budgets and forecasts to ensure achievement of financial targets. · - **Cost Efficiency**: Ensure cost efficiency in catering operations and the restaurant to maximize profitability. · - ** ...
-
Operation Manager
1 week ago
growthfn Kuala Lumpur, MalaysiaManaging stock control and inventory checks. · - Having a keen eye on budgets and budgetary changes. · - Communicating changes in an order process to relevant parties. · - Ensuring that health and safety regulations are followed. · - Documenting procedures for third-party monitor ...
-
Operations Manager
22 hours ago
Talent Houz Kuala Lumpur, MalaysiaJob Summary: The Operations Manager is responsible for overseeing the day-to-day operations of the art centre, ensuring its smooth and efficient functioning. This role involves managing staff, facilities,events, and logistics, and also includes coordinating the successful opening ...
-
Manager Operations
2 days ago
HSBC Kuala Lumpur, Malaysia-Job description · **Business**:Collateral Services Manila · **Open positions: 1** · **Role Title: Manager Operations** · **Global Career Band: 6** · **Location **_(Country / City )_**: Kuala Lumpur, Malaysia** · **Recruiter Name : Nana Nasruddin** · **Why join us?*** · As part o ...
-
Operation Manager
2 days ago
Bzzworld Malaysia Sdn Bhd Kuala Lumpur, Malaysia**Responsibilities**: · - Oversees the day-to-day work and operations of branch to ensure adherence to organization guidelines. · - Control operating expenses and keep within the approved budget. · - Recommend investments that will achieve sustainable cost savings and process eff ...
-
Manager Operations
1 week ago
HSBC Kuala Lumpur, Malaysia-Job description · **Why join us?** · All Securities Staffs are required: · 1. To maintain HSBC internal control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators. · 2. To implement the Grou ...
-
Operation Manager
1 week ago
Humantech Services Sdn Bhd Kuala Lumpur, MalaysiaManaging and monitoring all activities carried out by Product Consultant/Team Leader. · - Understand Customer's strategic objectives and translates them to measurable performance. · - Set guidelines aligned with the organization's long-term goals. · - Plans, controls, and priorit ...
-
IT Operations Manager
1 week ago
TP Engineering Solutions Sdn Bhd Kuala Lumpur, MalaysiaRoles & Responsibilities: · 3. Develop and implement policies, procedures and processes to improve IT operations and increase efficiency and productivity while complying with industry standards and company regulations. · 4. Maintain a solid understanding of the organization's bus ...
-
Operation Manager
2 days ago
Tamu Hotel & Suites Kuala Lumpur Kuala Lumpur, MalaysiaThe Operations Manager is fully responsible for the overall management of the hotel, ensuring adherence to quality standards, delivering an excellent guest experience, and maximizing guest satisfaction. This role involves overseeing all aspects of day-to-day operational duties wh ...
Partner Operations Manager - Malaysia, Kuala Lumpur - TikTok
Description
Responsibilities
About TikTok
TikTok is the leading destination for short
-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
-
Together, we inspire creativity and bring joy
- a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo Never. Courage Always.At TikTok, we create together and grow together. That's how we drive impact
- for ourselves, our company, and the communities we serve.
Join us.
-
The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications.
We have invested heavily in human and machine
-based moderation to remove harmful content quickly and often before it reaches our general community.
-
The Business and Partner Management team at Trust & Safety is responsible for the strategy, governance and operations performance of Content Review's extended workforce across the region.
The team makes it agile and efficient for the T&S team to engage with our suppliers, providing onboarding, training, standards and guidelines to keep our community safe.
As a Partner Operations Manager, you will manage site level vendor relationships, monitor delivery and drive vendor performance through implementation of projects and improvement initiatives within assigned partner sites.
Qualifications
Minimum Qualifications
-
-
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence
-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person
-centred, innovative and integrated approach.
-