Mandarin Chat Customer Service - Penang, Malaysia - Agensi Pekerjaan JobScoper Sdn. Bhd.

Customer Service Specialist

1 day ago

岗位职责: · 1. 客户支持:通过电话、邮件、在线聊天等多种渠道,为客户提供有关加密货币和区块链项目的咨询和支持,解决客户问题,提升客户满意度。处理客诉问题,做好相应文档记录。 · 2. 客户关系维护:建立和维护客户关系,了解客户需求,收集客户反馈,及时向相关部门传递客户需求和建议。基础的社群搭建工作。不定时进行用户回访。处理用户操作审核。 · 3. 知识库维护与学习:维护和更新客户服务知识库,确保团队成员能够及时获取最新的信息和支持;主动学习和了解加密货币和区块链行业的知识和动态,提升自身的专业素养。 · 4. 服务流程优化:积极参与客户服务流程的优 ...

IT Solution Customer Service-local Japanese Speaker

4 days ago

【IT solution customer service_ Native Japanese Speaker/ Local Japanese Speaker】 · **Salary**: Native: Up to 9300 / Local: 5500~6300 · **Location**: Georgetown, Penang(Work From Office) · **Working **Hour: 7am - 10pm / 9 hrs work shift / included 1 hr break time · **Joining date** ...

Customer Service

1 week ago

**職責:** · - 規劃和監控供應鏈營運。 · - 確保有效利用場地、資產和通訊方式。 · - 利用物流IT來優化流程。 · - 根據可用性和要求招聘和協調物流人員(例如卡車司機)。 · - 監控訂單並安排原材料和設備的庫存,以確保滿足需求。 · - 與供應商、零售商、客戶等互動,以實現有利可圖的交易和相互滿意。 · - 根據客戶要求管理和追蹤最終產品的運輸。 · - 編制倉庫庫存、執行訂單等日誌和記錄。 · - 為高階管理人員準備準確的報告。 · **要求:** · - 作為物流協調員擁有豐富的經驗。 · - 熟悉客戶服務將受到讚賞。 · - 了解 ...

Customer Service Assistant

3 days ago

**職責:** · - 優化客戶服務體驗,培養積極參與的客戶並促進有機成長。 · - 掌控客戶問題並追蹤問題直至解決。 · - 建立明確的使命並啟動針對該使命的策略。 · - 制定服務程序、政策和標準。 · - 保留準確的記錄並記錄客戶服務行動和討論。 · - 分析統計數據並編制準確的報告。 · - 招募、指導和培養客戶服務代理,並透過鼓勵和授權創造一個讓他們能夠脫穎而出的環境。 · - 密切關注行業發展,並將最佳實踐應用於需要改進的領域。 · - 維護資源並利用資產來實現定性和定量目標。 · - 遵守並管理核准的預算。 · - 根據優先順序保持有序的工 ...

Customer Service Supervisor

1 day ago

岗位职责: · 1. 客户服务团队管理:负责监督和管理公司的加密货币和区块链项目的客户服务团队,包括招聘、培训、指导和评估团队成员的工作表现。 · 2. 客户支持:通过电话、邮件、在线聊天等多种渠道,为客户提供有关加密货币和区块链项目的咨询和支持,解决客户问题,提升客户满意度。 · 3. 客户关系管理:建立和维护客户关系,了解客户需求,收集客户反馈,及时向相关部门传递客户需求和建议。 · 4. 客户服务流程优化:持续优化客户服务流程,提高客户服务质量和效率。 · 5. 培训与知识库维护:定期为团队成员提供培训,提升团队的专业知识和技能;维护和更新客户服务 ...

Customer Service

1 week ago

Job description · - Responsibility: The CSS represents the client and is the face of the brand to the outside world. · - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through ...

Customer Service

5 days ago

**Essential Duties and Responsibilities**: · - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time · - Always maintaining a positive, empathetic and professional attitude towards custom ...

Customer Service

3 days ago

**Overview** · **Hiring: Customer Success Specialist/Customer Service Advisor based in George Town, Penang**. · - **Monday to Friday, office hours**: · - Language allowance provided · - Sign-On Bonus · - Fresh graduates are welcomed. · **Requirement** · - Minimum of 6 months work ...

Customer Service

1 week ago

Job Description: · - Support customers to place online orders with the client. · - Provide timely support to customers through available communication channels (inbound & outbound phone calls). · - Processing payments and confidential client information in a manner that is precis ...

Customer Services

1 week ago

Client relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as ...

Customer Service

1 day ago

Responsibilities · **Overview of CSS Role**: · - CSS represents the brand, the culture, and the values of the client · - Your attitude and how you behave will determine how our client is perceived by its customers · - It is imperative that the CSS maintains a positive, empathetic ...

Customer Services

6 days ago

POSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES · Work Location : Komtar, Penang · Working Days : 5 days per week · Working Hours: Mon - Fri /9am - 6.00pm · Saturday :9am - 2pm (5hours) · (Immunity to skip working if achieved weekly target) · Working time during Training · - * ...

Customer Service

2 days ago

**Role**:DSA/Company Rep. · **Timings**:Shifting Schedule (Permanent) · **Industry**:BPO / ITES · **Process**:Voice · **Functional Area**:Agent · **Work Mode**:NA · Key Skills: Customer Service · - Job Highlights · Working Abroad in a Multi-Cultural & International Company Young, ...

Customer Service

1 week ago

**Responsibilities**: · - Plan and monitor supply chain operations. · - Ensure premises, assets and communication ways are used effectively. · - Utilize logistics IT to optimize procedures. · - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilitie ...

Customer Service

1 week ago

To attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. · **Job Type**: Contract · Contract length: 12 months · **Salary**: From RM1,800.00 per month · **Benefits**: · - ...

Customer Service

1 week ago

Take call and provide accurate answer to customer queries. · - Delivery excellent customer support & services and offering patient assistance at all times. · - Deliver customers support & services effectively through active communications. · - Meet and exceed all key performance ...

Customer Service

4 days ago

**Role**:Customer Service Executive · **Timings**:Rotational Shifts (Permanent) · **Industry**:Other · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Call Center Customer Service Taiwanese · - **Job Highlights* ...

Customer Service

1 week ago

Role · - Customer Service Japanese · Job location Bayan Lepas, Penang / George Town · PERMANENT WITH CLIENT PAYROLL · Allowance · - Language Allowance Japanese · Qualification: Freshers/ upto 1-2 year experience in customer support is preferred · Native or N2 · Shift: Rotational ...

Customer Service

3 days ago

**Role**:Associate/Sr. Associate -(NonTechnical) · **Timings**:Shifting Schedule (Not applicable) · **Industry**:BPO / ITES · **Process**:Voice · **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling · **Work Mode**:NA · Key Skills: Call Centre skills BPO i ...

Customer Service

1 week ago

Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs · - Maintain good communication and cooperation with relevant departments · - To exceed customers' expectations in terms of customer service & accurate ...