- Establish and foster strong relationship with key Client Stakeholders in region
- Act as the Clientâs single point of contact in the region for strategy, implementation and escalation for capital works, blending Clientâs specific requirements with Local Business needs.
- Support the development of an annual Capital plan with Clientâs CRE lead, including definition of project scope, scale and budget for incorporation into Clientâs Capital Planning tools, and proactively manages same throughout the capital planning cycle.
- Prepare forecasts for project expenditures and assist in the definition of scope and schedule and its management to meet Client objectives.
- Spearhead Clientâs process for business approval in the region, review before formal submission into Clientâs systems.
- Where JLL are the Project Manager, identify, develop, and gather key resources to lead the individual projects.
- Communicate and drive compliance in the capture of data necessary to make full use of JLL and / or Client Reporting and Business Intelligence Systems.
- Ensure that changes to scope or budget are reported on and managed in compliance with Client procedures.
- Guide Project Managers and ensure they deliver projects to specification, on time and in budget with the required standards for construction and data quality. Ensure that the Project Managerâs report accurately on the status of the project and project finances
- Act as a point of escalation, liaising with JLL Country leads to resolve matters in relation to project stress
- Promote continuous quality monitoring and drive improvement on projects and documentation. Ensure best practices are being followed and hold Project Managers accountable for driving quality control at all stages of the project.
- Ensure structured handover and close out of projects including documentation to relevant stakeholders such as FM, Finance etc
- Manage risk related to projects. Ensure Project Managers adhere to JLL process and follow Client governance processes at all stages of the project.
- Monitor adherence to corporate risk policies and practices, holding Project Managers accountable for mitigating or eliminating risk.
- Keep mandated PMO - Client reporting tools up todate to ensure accurate and effective reporting at all time
- Be an advocate for and assures compliance of Health and Safety best practice with JLL and Client policy
- Assist in the review and improvement of internal process and reporting.
- Proactively work to resolve deficiencies in project delivery and escalate accordingly to the PMO Lead.
- JLL PMO Lead and other Programme Managers working within the Account (if applicable)
- JLL Account Executives / Director
- Clientâs Real Estate / Capital Works Teams and other internal functions (where appropriate) including Health and Safety, Engineering, Sustainability, Internal Business Unit Stakeholders, In country management, Facility Managers, Finance, Security and IT teams.
- JLL (or other) delivery teams [including their line management]
- Other JLL business lines such as occupancy planners, transactions and Facilities
- Other Consultants retained by the Client, including non-JLL Project Management
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Regional Programme Manager - Malaysia, Kuala Lumpur - JLL
Description
We are looking for a RegionalProgramme ManagerYou will be part of a growing team providing programme management / PMO services within the JLL APAC Regional PMO Group. You will have the opportunity to work on portfolios of projects with prestigious Clients, developing your skills within JLLâs career framework . In doing so you will demonstrate a high level of attention to detail, be self-motivated and able to work unsupervised at times showing initiative, whilst inspiring confidence in your interactions with both Internal and External Clients, Stakeholders and Partners.
You will have prior experience working within a PMO, with oversight of projects at a regional level and be able to draw on previous project management experience of projects valued between $1m and $3m USD.
Project / Program Operations
Roles And Responsibilities
Working closely with, and reporting to a Regional or Global PMO Lead, the role involves:
This role interfaces with the following