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Subang Jaya

    Senior Analyst I - Petaling Jaya, Malaysia, Selangor - PRGX Global Inc.

    PRGX Global Inc.
    PRGX Global Inc. Petaling Jaya, Malaysia, Selangor

    13 hours ago

    Default job background
    Full time
    Description
    Job Description

    Job Title: Senior Analyst I

    Date: 2021

    Division/Department: Recovery Audit - Retail

    Location:

    Reports to: Management

    Service Line: Recovery Audit - Non-Commissioned

    Band: 3 - Professional

    Zone: NA

    Type Of Position

    ☒ Full-time ☒Temporary

    ☒Part-time ☐Other

    FLSA Status: Hours________ / week

    ☐Exempt ☒Not applicable

    ☐Non-exempt

    Job Duties & Responsibilities

    • Conducts audits without supervision using client data to identify errors and recover revenue
    • Produces claims
    • Reviews contracts, agreements, paperwork and electronic documents
    • Builds relationships with vendors
    • Provides senior level input/research on claims challenged by client
    • Analyses and assesses problems regarding client's claims procedure and business operations based on appropriate audit concepts.
    • Performs quality control audits behind less experienced auditors
    • Shares best practices
    • Provides training of less experienced auditors and staff
    • Good understanding and knowledge of AR, AP and procurement functions
    • Proficient with Microsoft Office programs including Excel, Access, and PowerPoint (able to create pivot tables, queries, etc)
    • Adheres to the overall timing and deadline of an audit cycle.
    • Assists in the design of project tools

    Required Work Experience

    • Excellent IT knowledge and working knowledge of Microsoft Office
    • Minimum of 2-3+ years' professional business experience in Accounting/Auditing related work
    • Minimum of 2+ years in a client facing environment

    Functional Competencies

    Domain/Industry Knowledge & Focus

    • Broad understanding of recovery audit concepts
    • Basic awareness of broader industry
    • Well-developed understanding of commercial recovery productivity
    • Deeper knowledge in specific claim concepts
    • Familiar with recovery audit priorities for assigned customers

    Data Analysis

    • Proactively finds and seeks information from multiple sources
    • Finds subtle trends in data and understands impact for client and the business

    Problem identification & Resolution

    • Takes a systematic and logical approach to problem solving

    Claim Production & Quality

    • Produces high-quality claims of all levels of complexity
    • Participates effectively in complex vendor correspondence
    • Begins to develop competency in more complex claim types
    • Understands performance metrics and key metrics for their accounts
    • Recommends changes in audit processes
    • Provides direction, job shadowing and training to less experienced staff
    • Shares audit best practices with others
    • Audits without direct supervision
    • Supports the development of new audit tools
    • Able to QA peers doing same audit scope

    Client & Supplier Management

    • Recommends to upper levels opportunities to expand existing audits

    Behavioral Competencies

    THINKING

    Maintains a Client Focus

    • Understands client's business, needs and requirements
    • Takes personal responsibility for client issues
    • Communicates with clients and vendors in professional and responsive manner
    • Acts in the best interest of client, vendor, and PRGX

    RELATING

    Communicates with Impact

    • Communicates in a confident manner and makes a positive impression
    • Encourages and listens to input from others
    • Influences through one well-developed style
    • Can read the audience and adapt communication to audience needs
    • Openly and proactively communicates to others

    SELF-MANAGING

    Displays Emotional Intelligence

    • Remains calm and composed in challenging situations
    • Works effectively under pressure and rises to challenge
    • Recovers quickly from setbacks without losing momentum
    • Easily and quickly adapts to changing priorities or situations
    • Aware of the impact of their own emotions and reactions on others, and works at managing their emotions accordingly
    • Considers the perspective of others when conflicts arise

    Organizes & Prioritizes

    • Organizes info & resources to complete tasks & projects
    • Identifies order of steps to successfully complete a project
    • Handles multiple demands and priorities with little direction
    • Prioritizes work according to relative urgency & importance
    • Adapts plans when circumstances change



    Takes Initiative

    • Organizes info & resources to complete tasks & projects
    • Identifies order of steps to successfully complete a project
    • Handles multiple demands and priorities with little direction
    • Prioritizes work according to relative urgency & importance
    • Adapts plans when circumstances change

    ACHIEVING

    Drives for Results

    • Persistent in overcoming challenges with minimal support
    • Completes projects with little support or direction
    • Strives to exceed own and team's goals
    • Demonstrates stamina, energy and focus over extended periods

    Manages Execution

    • Leverages assigned resources
    • Clarifies responsibilities for individuals on projects
    • Supports junior level staff
    • Coordinates work efforts with colleagues
    • Recommends resources needed to complete projects



    Provides Direction

    • Provides direction to junior level staff on how to complete tasks
    • Defines clear performance standards for assigned tasks/projects
    • Helps others understand how work supports project goals

    Working Conditions

    • Employee Assistance Programme
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