Jobs
>
Subang Jaya

    Customer App Support - Petaling Jaya, Malaysia, Selangor - Food Market Hub

    Food Market Hub
    Food Market Hub Petaling Jaya, Malaysia, Selangor

    Found in: Foundit MY A2 - 6 days ago

    Default job background
    Full time
    Description

    Our Customer Experience team is more than just a group of individuals – we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a self-starter, collaborative and passionate about scaling a fast-growing business

    We are seeking knowledgeable Application Support to monitor and maintain the efficiency

    of our software application. In this role, your duties will include managing customer's queries, reporting issues to our software engineering team, and collaborating with your colleagues in the Customer Success team. You will be required to provide IT support to our clients through WhatsApp chat and other creative ways, to support their experiences.. To ensure success as an Application Support, you should possess extensive experience in providing application support in a fast-paced environment.

    Role Scope

    • Expert in providing solutions to users questions
    • Providing software application support to our clients by responding to their queries
    • Performing analysis on software application functionality and suggesting improvements.
    • Ensuring effective front-end and back-end functionality of applications.
    • Consulting with the software development team, internal users, and clients to improve application performance.
    • Escalating serious concerns to the Senior Support and Software Engineer team.
    • Keeping a record of configuration changes.
    • Documenting processes and monitoring application performance metrics.
    • Providing front-end support to clients and colleagues in other departments.

    Requirements:

    • Must be proficient in Mandarin
    • Experience in application support role
    • Self-motivator
    • Ability to provide front-end support clients through phone calls/web live chat.
    • Advanced proficiency in determining the causes of application errors and reporting them.
    • Ability to keep up with innovation in application design.
    • Strong communication skills.
    • Experienced in support of the ERP/POS system and familiar is a plus.
  • Food Market Hub

    Customer App Support Specialist

    Found in: Foundit MY A2 - 6 days ago

    Food Market Hub Petaling Jaya, Malaysia, Selangor Full time

    Our Customer Experience team is more than just a group of individuals – we are a close-knit team dedicated to creating meaningful and lasting connections with our customers. We believe that our collective strengths are far greater than the sum of our individual talents. Are you a ...

  • SBM Offshore

    Eng App Support Specialist

    Found in: Talent MY C2 - 4 days ago

    SBM Offshore Kuala Lumpur, Malaysia

    Our Vision. · SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen. · Our Profile. · We design, build, install and operate offshore floating facilities for the offsh ...

  • Abhidi Solution

    Customer support-Apps and gaming industry

    Found in: Foundit MY A2 - 3 days ago

    Abhidi Solution Malaysia, Kuala Lumpur Full time

    Minimum requirements: · BS/BA or equivalent in business, engineering, operations, or 4 years of experience in lieu of degree · At least 1 year of customer service / support experience · Passion for mobile Apps or Games industry · Strong communication skills. Fluent in both writ ...

  • PLUS Malaysia

    Technical Executive

    Found in: Foundit MY A2 - 3 days ago

    PLUS Malaysia Petaling Jaya, Malaysia, Selangor Full time

    Develops apps leverage on Microsoft Office 365 and other development platforms/tools for digitization of manual business and operations processes as assigned by the management. · Responsibilities · Develops Software Applications System ('apps') using Microsoft Office 365 and othe ...

  • Optimum Solutions (Singapore) Pte Ltd

    Marketing Executive

    Found in: Foundit MY A2 - 6 days ago

    Optimum Solutions (Singapore) Pte Ltd Petaling Jaya, Malaysia Part time

    Key Responsibilities · ● Setting up and optimizing Digi Banks's assets across in-app / base marketing platforms. · ● Beyond setting up, you will also be responsible for tracking the overall performance of each campaign within our app. · ● Bonus - if you're familiar with MarTec ...

  • Saudagaar Asia Sdn Bhd

    IT Executive

    Found in: Foundit MY A2 - 3 days ago

    Saudagaar Asia Sdn Bhd Petaling Jaya, Malaysia, Selangor Full time

    Job Responsibility · Managing employers and distributors data in eSaudagaar applications (Web/Mobile(soon)) · Daily monitoring of systemâs performance and speed · Liaise with outsourced vendor to update/upgrade/maintain system · Pushing 3rd party IT Consultant to finish our reque ...

  • REV Media Group

    Content Creator Intern

    Found in: Foundit MY A2 - 5 days ago

    REV Media Group Petaling Jaya, Malaysia, Selangor Full time

    Company Overview · REV Media Group is Malaysia's leading digital media group and the digital arm of Media Prima Berhad, the country's largest integrated media company. With core expertise in platform strategy, content creation, design, and technical development, REV Media Group p ...

  • ABeam Consulting Malaysia

    Application Developer

    Found in: Foundit MY A2 - 3 days ago

    ABeam Consulting Malaysia Petaling Jaya, Malaysia, Selangor Full time

    Responsibilities: · Create application/system use MS Sharepoint/Power Apps/Power BI/Power Automate · Design Sharepoint/PowerApps solution (defining requirements & drafting functional specifications of applications) · Implement solution (coding, testing, deploying applications, tr ...

  • Swisslog Healthcare

    Salesforce Analyst

    Found in: Foundit MY A2 - 6 days ago

    Swisslog Healthcare Petaling Jaya, Malaysia, Selangor Full time

    The Salesforce Analyst will work with other members of the Sales Effectiveness team in defining and analyzing stakeholder requirements and in planning and building practical, effective solutions on the Salesforce platform. As a member of the Sales Effectiveness team, the Salesfor ...

  • ITC Infotech India Limited

    Windows Client Engineer

    Found in: Foundit MY A2 - 3 days ago

    ITC Infotech India Limited Petaling Jaya, Malaysia Full time

    The Senior Windows Client Engineer position is responsible for supporting, maintaining a standardized of Windows client image release, test lab management, patching, devices provisioning process, and manage hardware lifecycle standards with hardware OEM. · Essential Job Function ...

  • Kratos Sdn Bhd

    Administrative Support Executive

    Found in: Foundit MY A2 - 3 days ago

    Kratos Sdn Bhd Subang Jaya, Malaysia, Selangor Full time

    Job Responsibility · To handle data entry of GL, AP & AR, correctly recorded & prepared on a timely basis. · To prepare quotations, invoices, cheques/payment instructions/vouchers and keep records up-to-date. · To prepare monthly journals and bank reconciliations. · To keep accur ...

  • Meridian Extensive Sdn Bhd

    Software Engineering

    Found in: Foundit MY A2 - 3 days ago

    Meridian Extensive Sdn Bhd Petaling Jaya, Malaysia, Selangor Full time

    Job Responsibility · Participate in full project life cycle from requirements gathering to project implementation, maintenance and support. · Ensure that the developed modules/deliverables meet expectation, quality standards and within schedule. · Solve complex performance proble ...

  • Optimum Solutions (Singapore) Pte Ltd

    Senior Data Management Specialist

    Found in: Foundit MY A2 - 3 days ago

    Optimum Solutions (Singapore) Pte Ltd Petaling Jaya, Malaysia Part time

    JOB DESCRIPTION: · • Design, develop, deploy, and maintain audit analytic solutions and Internal Audit tools to support the completion of audits and operations of the Internal Audit team. · • Maintain the Internal Audit team's server, database, and services to ensure optimal sy ...

  • GXBank

    Product Manager, Save

    Found in: Foundit MY A2 - 3 days ago

    GXBank Petaling Jaya, Malaysia, Selangor Full time

    Get To Know The Team · GX Bank Berhad - the Grab-led Digital Bank - is the the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro ...

  • Continental

    Digital Platform Intern

    Found in: Talent MY C2 - 4 days ago

    Continental Petaling Jaya, Malaysia Intern

    Job Description · As Intern - Digital Platforms, you will be working with Digital Manager from APAC Marketing team responsible for following: · Assist and participate in platform overall design process (planning, designing, development, go-live) · Assist in developing and testin ...

  • Hilti

    Software Developer

    Found in: Talent MY C2 - 4 days ago

    Hilti Petaling Jaya, Malaysia

    What's the role? · At Hilti we provide innovative and market leading products to our customers in the professional construction industry. Become part of our Global IT Large Projects team and contribute to the digital future of product development at Hilti. Develop leading edge s ...

  • myNEWS

    android and web developer

    Found in: Talent MY C2 - 4 days ago

    myNEWS Petaling Jaya, Malaysia Permanent (Full time)

    Duties & Responsibilities · •Performing unit testing, system integration testing, project implementation, support and maintenance for all operations support. · •Develop, test and bug fixes for mobile/web application. · •Work closely with team to accomplish business and technical ...

  • Unisys

    Systems Analyst 3

    Found in: Talent MY C2 - 4 days ago

    Unisys Petaling Jaya, Malaysia Full time

    Description · Performs analysis and systems design for a variety of applications. Analyzes procedures and systems to refine their formulation and converts them to programmable formats. Gathers information from users for analysis of problem areas. Participates in or may plan and ...

  • adidas

    Assistant Manager, eCommerce Buying

    Found in: Talent MY C2 - 4 days ago

    adidas Petaling Jaya, Malaysia Full time

    Purpose & Overall Relevance for the Organization: · This role is responsible for providing visibility and transparency for country eCommerce (eCom) buying metrics to maximize sales, profitability, and brand equity of this direct-to-consumer channel. This incumbent is expected to ...

  • Unisys

    Systems Analyst 4

    Found in: Talent MY C2 - 4 days ago

    Unisys Petaling Jaya, Malaysia Full time

    We Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better ...