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Subang Jaya

    business operations analyst - Petaling Jaya, Malaysia, Selangor - J-Recruit Recruitment Agency

    J-Recruit Recruitment Agency
    J-Recruit Recruitment Agency Petaling Jaya, Malaysia, Selangor

    Found in: Foundit MY A2 - 4 days ago

    Default job background
    Full time
    Description
    About The Employer:

    • This company is a world class Data Center Consulting and Project Management Company, providing its clients with Professional Services, Managed Services and Resourcing solutions
    • Working Hours: Monday to Friday 9:00am to 6:30pm
    • Salary Range: RM RM 5000 Roles and Responsibilities:
    • Drive strategic operational programs/initiatives across departments at the direction of the Management Leader such as ISO9001, ISO45001.
    • Be responsible for program quality, adoption, compliance throughout the process.
    • Report overall program status to management on regular and ad-hoc basis.
    • Understand users' business needs, set up, configure, and maintain the business applications to meet operational requirements.
    • Evaluate and drive improvements to the business processes using systems as the enabler.
    • Conduct end-user training when necessary.
    • Evaluate and advise on ways to improve data quality and ensure data integrity and consistency across functional teams.
    • Interact with cross-functional teams to implement process improvements, create new processes/solutions, and resolve complex data problems.
    • Work with other Departments to generate reports from a variety of sources, including Field Service management system.
    • Drive and coordinate the metrics for a Monthly Business Review.
    • Put in place the governance and operational working practices of the program.

    Requirements:
    • Degree in business management, engineering, computer science, information technology or equivalent.
    • Minimum 3 years experience in Business Application Support. Fresh graduate who have strong interest are encouraged to apply.
    • Knowledge and experience in supporting technical Field Service Management system or other similar applications is an added advantage.
    • Highly proficient and skilled in MS Office especially in MS Excel & PowerPoint
    • Excellent analytic skills, attention to detail. Ability to turn data into Insights.
    • Ability to drive a culture of using data insights to help drive decision-making.
    • Solid grasp of the business side of technology with an understanding and passion for metrics/analysis to deliver on business objectives.
    • Excellent written and oral communication skills, active listener, and able to respond effectively to feedback from global stakeholders.
    • Ability to work independently with minimal oversight while exercising excellent judgment. If interested, pls email resume to [HIDDEN TEXT]

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