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    MPS Services Customer Service Representative - Kuala Lumpur, Malaysia - Schlumberger

    Schlumberger
    Schlumberger Kuala Lumpur, Malaysia

    Found in: beBee S2 MY - 2 days ago

    Schlumberger background
    Paid Work
    Description

    MPS Services Customer Service Representative

    Kuala Lumpur - Malaysia

    Customer Service Representative

    Technology | Manufacturing

    Mission

    The Customer Service Representative is responsible for providing and maintaining updated information for customers.

    Responsibilities

    These responsibilities are activities that correspond to the metro stops and key processes.

    Invoice Intercompany Customer

    Process Intercompany Credit / Debit

    Additional Responsibilities

    • Perform administrative functions supporting customer service functions and sales order entries.
    • Provide monthly status of open orders and follow up with customers and Production.
    • Maintain record of asset delivery progress and invoicing.
    • Interact with Production, Buyer and Planner for follow-up of customer orders.
    • Resolve licensing issues received from customers and record in support database.
    • Maintain and improve the integrity of the data in the MFGPRO database.
    • Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

    Experience & Exposures:

    • Technology or Manufacturing Center
    • Demand Planning
    • Production Workflow
    • Manufacturing Resource Planning System


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