Customer Service Representative - Malaysia, Kuala Lumpur - Randstad Malaysia

Customer Service Representative

1 week ago

我們正在尋找一位敬業且經驗豐富的線上客戶服務代表加入我們充滿活力的團隊。作為線上客戶服務代表,您將負責透過各種線上管道為我們的客戶提供卓越的服務。 · **_職責:_** · - 能夠按時完成日常值班工作。 · - 提供和支援客戶服務。 · - 及時、準確、專業地處理所有線上查詢。 · - 確保按時向客戶交付高品質的解決方案。 · - 負責諮詢客戶負面情緒並處理客戶投訴。 · - 負責社群媒體互動。 · **_要求:_** · - 至少擁有 SPM 資格。 · - 也歡迎應屆畢業生 · - 具備電腦知識並精通 Microsoft Office。 · - ...

Inbound Customer Service Representative

3 days ago

**職位概要:** · 入站客戶服務代表的角色是透過即時聊天解決客戶投訴。 ICSR需要熱情接待顧客並找出問題。 ICSR 也需要協助客戶進行查詢。 · **義務與責任:** · - 作為入站和出站功能的一部分,透過即時聊天(即時聊天的端到端處理)與客戶進行專業互動,以提供資訊和協助 · - 透過服務請求和故障單升級投訴或請求 · - 所有產品和服務的交叉銷售,包括產品和套餐的所有升級 · - 對要求降級套餐的客戶進行旋轉門嘗試 · 實現生產力標準和目標,同時維持最高水準的客戶服務 · - 承擔管理層指派的任何其他職責 · 您將負責實現個人 (KPI) ...

Call Center Customer Service Representative

1 week ago

職位描述: · - 回答並跟進零售旅行社對我們全系列旅遊產品的詢問。 · - 確認預訂並開立發票 · - 文件整理歸檔 · - 主管或經理指派的其他職責 · 要求: · - 必須獲得在馬來西亞工作的授權 · - 經驗不是必要的,因為將提供在職培訓 · - 必須全職上夜班:每週 5 天;晚上 9 點至凌晨 6 點/上午 12 點至上午 9 點(8 小時加 1 小時休息時間) · - 具備基本的電腦知識和良好的電話禮儀 · - 英語口語和粵語/國語流利。 ...

Customer Service Representative

10 hours ago

**職位描述** · **處理查詢及回饋** · - 處理上門和來電客戶的來電和客戶服務查詢。 · 及時回應客戶的詢問並評估客戶的需求以達到滿意的程度。 · **網路支援和行動應用程式支援** · - 監控網站效能並確保網站始終平穩且有效率地運作。 · - 提供登入問題、平台問題等使用者支持,方便客戶了解上述平台的基本功能。 · **開戶及客戶線上註冊** · - 處理客戶的諮詢和需求,例如客戶線上註冊、開戶、啟動帳戶、線上支付以及協助電子經紀商進行行銷。 · - 外部客戶和內部部門之間的主要聯絡人,以解決客戶的問題和解決方案。 · **臨時請求** · ...

Airline Customer Service Representative

1 week ago

**Job Overview** · We seek a passionate and enthusiastic Airline Customer Service Representative (Native Thai Speaker) to join our exceptional team. As a key member of our team, you will play a pivotal role in delivering world-class support to our esteemed Thai-speaking customers ...

Customer Service Representative

5 days ago

En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores ...

Field Service Representative

4 days ago

Career Area: · Product Support · **Job Description**: · Your Work Shapes the World at Caterpillar Inc. · When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future wor ...

Customer Service Representative

1 day ago

**Company Description** · Language Talent Solutions Sdn Bhd is a global talent acquisition company based in WP. Kuala Lumpur. We believe in breaking down barriers to find the best talent for our clients. We focus on building globally competitive teams by bridging borders and prio ...

Customer Service Representative.

1 week ago

**Role**:Asst. Mgr/Mgr -(NonTechnical) · **Timings**:Flexible (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling · **Process**:Voice · Key Skills: Bahasa BPO Voice Process BPO Skills BPO O ...

Customer Service Representative

1 week ago

Job Title: Japanese Speaking Customer Service Representative · Job Summary: · Key Responsibilities: · - Actively listen to customers, understand their concerns, and provide clear and accurate information to resolve issues effectively · - Follow standard operating procedures and t ...

Customer Service Representative

1 week ago

We are looking for a dedicated and experienced online customer service representative to join our dynamic team. As an Online Customer Service Representative, you will be responsible for providing exceptional service to our customers through a variety of online channels. · **_Resp ...

Customer Service Representative

1 week ago

**THE OPPORTUNITY** · Our partner, a fast-growing Australian end-to-end payments and rewards solution that is tailored to the needs of business owners, is looking to expand its team and hire for Customer Service Representative The team is on a mission to build innovative technolo ...

Customer Service Representative

3 days ago

**Company Description** · At Language Talent Solutions, we believe that the right talent should not be restricted by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean getting out of your usual comfort zone. Righ ...

Customer Service Representative

1 week ago

**Role**:Customer Service Executive · **Timings**:Rotational Shifts (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Semi-Voice · Key Skills: Customer Service Mandarin- We are hiring a Mandarin custo ...

Customer Service Representatives

5 days ago

**Role**:Customer Service Executive · **Timings**:Rotational Shifts (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Flexible Japanese language customer support Native speaker · - ...

Customer Service Representative

1 day ago

**Company Description** · At Language Talent Solutions, we believe that the right talent should not be restricted by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean getting out of your usual comfort zone. Righ ...

Customer Service Representative

10 hours ago

**ABOUT US** · We're Wirex and we're not like anyone else. Why? Because we always do things our way, before anyone else does them - like creating the first ever debit card that lets you pay with crypto, making it easier for ordinary people to access DeFi-powered savings and setti ...

Customer Service Representative

1 day ago

**Company Description** · At Language Talent Solutions, we believe that the right talent should not be restricted by borders. We think beyond borders and break down barriers on all fronts. Adding the best person to your team might mean getting out of your usual comfort zone. Righ ...

Customer Service Representative

3 days ago

Designation: Customer Service Representative (Travel) - Cantonese/Mandarin · Location: Jalan Tun Razak, Kuala Lumpur · Working hours: 8 AM - 10 PM (rotational 8 hour basis) · Working days: Monday to Sunday (5 working days, 2 off days) · **Salary**: RM3,000 - RM4,000 (basic) + RM5 ...

Customer Service Representative

5 days ago

Position: Customer Service Representative - Japanese · Location: KL · Working hours: 8 AM - 10 PM · Working days: Monday to Sunday (5 working days, 2 off days) · **Salary**: up to RM8,500 (total package) · **Responsibilities**: · - Modify, change and/or cancel existing reservatio ...