- Review seller, business and product information, short videos, and livestreams to ensure legal compliance and safety of content uploaded to the platform.
- Provide Customer Service towards Ecommerce platform.
- Identify opportunities to drive improvements on risk mitigation, process streamlining, quality enhancement, and policy localization as well as optimization at scale.
- Collaborate with other functions of the E-commerce business unit to complete the designated work to meet the team's goal
- Knowledge about types of contents on social sites and e-commerce sites
- Able to speak in Mandarin
- Great attitude for customer service
- Analytical skills
- Eye for details
- Working 24/7 (8 hours), Between Monday to Sunday 5 working days, 2 days off
- Working Location in Bayan Baru, Penang.
- Medical and Insurance Coverage
- EPF, Socso, EIS and etc.
- Optical Allowance
- Annual Leave
- Medical Leave
- Career Progression
- World Class Training provided (Soft skill, system, SOP and product knowledge)
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ManpowerGroup Malaysia George Town, Malaysia【IT solution customer service_ Native Japanese Speaker/ Local Japanese Speaker】 · **Salary**: Native: Up to 9300 / Local: 5500~6300 · **Location**: Georgetown, Penang(Work From Office) · **Working **Hour: 7am - 10pm / 9 hrs work shift / included 1 hr break time · **Joining date** ...
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Customer Service
5 days ago
TRANS-CARE LOGISTICS SDN BHD George Town, Malaysia**職責:** · - 規劃和監控供應鏈營運。 · - 確保有效利用場地、資產和通訊方式。 · - 利用物流IT來優化流程。 · - 根據可用性和要求招聘和協調物流人員(例如卡車司機)。 · - 監控訂單並安排原材料和設備的庫存,以確保滿足需求。 · - 與供應商、零售商、客戶等互動,以實現有利可圖的交易和相互滿意。 · - 根據客戶要求管理和追蹤最終產品的運輸。 · - 編制倉庫庫存、執行訂單等日誌和記錄。 · - 為高階管理人員準備準確的報告。 · **要求:** · - 作為物流協調員擁有豐富的經驗。 · - 熟悉客戶服務將受到讚賞。 · - 了解 ...
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Customer Service Assistant
21 hours ago
Azonic Automation & System Technology Sdn Bhd Penang, Malaysia**職責:** · - 優化客戶服務體驗,培養積極參與的客戶並促進有機成長。 · - 掌控客戶問題並追蹤問題直至解決。 · - 建立明確的使命並啟動針對該使命的策略。 · - 制定服務程序、政策和標準。 · - 保留準確的記錄並記錄客戶服務行動和討論。 · - 分析統計數據並編制準確的報告。 · - 招募、指導和培養客戶服務代理,並透過鼓勵和授權創造一個讓他們能夠脫穎而出的環境。 · - 密切關注行業發展,並將最佳實踐應用於需要改進的領域。 · - 維護資源並利用資產來實現定性和定量目標。 · - 遵守並管理核准的預算。 · - 根據優先順序保持有序的工 ...
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Customer Service
1 week ago
Growthfn Sdn Bhd George Town, MalaysiaTake call and provide accurate answer to customer queries. · - Delivery excellent customer support & services and offering patient assistance at all times. · - Deliver customers support & services effectively through active communications. · - Meet and exceed all key performance ...
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Customer Service
2 days ago
Gratitude Inc. George Town, Malaysia**Role**:Customer Service Executive · **Timings**:Rotational Shifts (Permanent) · **Industry**:Other · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Call Center Customer Service Taiwanese · - **Job Highlights* ...
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Customer Service
1 week ago
amIT Global Solutions Sdn Bhd George Town, MalaysiaRole · - Customer Service Japanese · Job location Bayan Lepas, Penang / George Town · PERMANENT WITH CLIENT PAYROLL · Allowance · - Language Allowance Japanese · Qualification: Freshers/ upto 1-2 year experience in customer support is preferred · Native or N2 · Shift: Rotational ...
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Customer Service
1 week ago
Career International Fos Sdn. Bhd George Town, MalaysiaJob Description: · - Support customers to place online orders with the client. · - Provide timely support to customers through available communication channels (inbound & outbound phone calls). · - Processing payments and confidential client information in a manner that is precis ...
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Customer Service
1 week ago
Glob Pro BrainHunters George Town, MalaysiaResponsible for customer online consultation and answering questions, providing effective answers to customer consultation needs · - Maintain good communication and cooperation with relevant departments · - To exceed customers' expectations in terms of customer service & accurate ...
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Customer Service
1 week ago
find George Town, MalaysiaJob description · - Responsibility: The CSS represents the client and is the face of the brand to the outside world. · - Quality and a Passion for Excellence: We always want to shoot for the best possible result. The CSS is expected to project a professional company image through ...
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Customer Service
21 hours ago
MyGlit George Town, Malaysia**Role**:Associate/Sr. Associate -(NonTechnical) · **Timings**:Shifting Schedule (Not applicable) · **Industry**:BPO / ITES · **Process**:Voice · **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling · **Work Mode**:NA · Key Skills: Call Centre skills BPO i ...
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Customer Service
2 days ago
Agensi Pekerjaan Smarttrend Sdn Bhd George Town, Malaysia**Essential Duties and Responsibilities**: · - Communicate with customers, building positive relationships to, and progressing issues and queries to a successful conclusion at the earliest time · - Always maintaining a positive, empathetic and professional attitude towards custom ...
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Customer Service
21 hours ago
JAC Malaysia Penang, MalaysiaContract type: · - Permanent- Location: · - Penang- Specialisation: · - Engineering & Manufacturing- Reference: · - PR/ Contact details: · - Yuki Lim- Job published: · - August 09, :25- Job Responsibilities: · - Duties involve but are not limited to supply chain services, invento ...
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Customer Service
21 hours ago
Agensi Pekerjaan Asia Recruit Sdn Bhd George Town, Malaysia**Overview** · **Hiring: Customer Success Specialist/Customer Service Advisor based in George Town, Penang**. · - **Monday to Friday, office hours**: · - Language allowance provided · - Sign-On Bonus · - Fresh graduates are welcomed. · **Requirement** · - Minimum of 6 months work ...
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Customer Service
19 minutes ago
MyGlit George Town, Malaysia**Role**:DSA/Company Rep. · **Timings**:Shifting Schedule (Permanent) · **Industry**:BPO / ITES · **Process**:Voice · **Functional Area**:Agent · **Work Mode**:NA · Key Skills: Customer Service · - Job Highlights · Working Abroad in a Multi-Cultural & International Company Young, ...
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Customer Service
1 week ago
Career International FOS Sdn Bhd George Town, MalaysiaKey activities · - Making outbound calls to ensure the order raised under warranty and contract are delivered. · - Receiving inbound calls from external & internal customers. · - Checking Status if RMAs is closed. - Assist customers in RMA creation. - Maintain and update database ...
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Customer Service
5 days ago
TRANS-CARE LOGISTICS SDN BHD George Town, Malaysia**Responsibilities**: · - Plan and monitor supply chain operations. · - Ensure premises, assets and communication ways are used effectively. · - Utilize logistics IT to optimize procedures. · - Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilitie ...
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Customer Service
1 week ago
1Millennium International Sdn Bhd George Town, MalaysiaTo attend/answer inbound calls from customers, identify their concern on products and services and assist them to solve the problems by providing the right solution. · **Job Type**: Contract · Contract length: 12 months · **Salary**: From RM1,800.00 per month · **Benefits**: · - ...
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Customer Services
1 week ago
WNJ SERVICES SDN BHD George Town, MalaysiaClient relations managers act as the middle person between a company and its customers. They ensure that the customers are satisfied by providing them with guidance and explanation on their accounts and services received by the company. They also have possible other tasks such as ...
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Customer Services
4 days ago
CXL Executive Sdn Bhd George Town, MalaysiaPOSITION: TELESALE OUTBOUND CALL CUSTOMER SERVICES · Work Location : Komtar, Penang · Working Days : 5 days per week · Working Hours: Mon - Fri /9am - 6.00pm · Saturday :9am - 2pm (5hours) · (Immunity to skip working if achieved weekly target) · Working time during Training · - * ...
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Customer Service
21 hours ago
MyGlit George Town, Malaysia**Role**:DSA/Company Rep. · **Timings**:Shifting Schedule (Permanent) · **Industry**:BPO / ITES · **Process**:Voice · **Functional Area**:Agent · **Work Mode**:Work from office · Key Skills: Inbound BPO · - OPEN FOR NON NATIVE KOREAN SPEAKER & NATIVE KOREANS · Location: "Penang · ...