Sales Representative - Johor, Johor Bahru, Malaysia - DKSH

DKSH Johor, Johor Bahru, Malaysia

Found in: Foundit MY A2 - 4 days ago

Full time

Description

Job Summary
Sell products/services to achieve sales targets for assigned businesses/territories and overall business objectives

General Responsibilities

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
Report on the activities and products of the competitors via inputs to the competition reports
Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
Maintain a customer complaints/issues log and follow up on customer issues
Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Functional Skills And Knowledge

Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
Demonstrate basic knowledge in assigned territories/products/services and strong selling skills
Demonstrate strong communication and negotiation skills
Demonstrate basic research and analytical skills
Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline

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