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    PE - Service desk - Cantonese - Kuala Lumpur, Malaysia - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Kuala Lumpur, Malaysia

    Found in: beBee S2 MY - 5 days ago

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    Description

    Job Title: PE - Service desk - Cantonese

    Job Location: KL, Malaysia

    Job Summary:

    Providing technical first level support for multiple projects.

  • Receiving end user calls
  • Provide first level resolutions for EUC and Business Applications
  • Ticket creation/Categorization / Prioritization
  • Ticket escalation to respective Support Group
  • Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps
  • Ticket update and Closure.
  • Language requirement – Cantonese & English
  • About Cognizant:

    Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant.

    #LI-CTSAPAC


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