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    PE - Service desk - Cantonese - Malaysia, Kuala Lumpur - Jobs via eFinancialCareers

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    Full time
    Description
    Job Title: PE - Service desk - Cantonese

    Job Location: KL, Malaysia

    Job Summary:

    Providing technical first level support for multiple projects.
    • Receiving end user calls
    • Provide first level resolutions for EUC and Business Applications
    • Ticket creation/Categorization / Prioritization
    • Ticket escalation to respective Support Group
    • Incident resolution and recovery for IT SD/Account Provisioning/L1 EUC/L1 Apps
    • Ticket update and Closure.
    • Language requirement - Cantonese & English

    About Cognizant :

    Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at or @cognizant .

    Employee Status : Full Time Employee

    Shift : Day Job

    Job Posting : Apr

    About Cognizant

    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us @Cognizant.


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