- Handle software-related requests for assistance (problems)
- Takes and manages requests that come in by phone, email or through the support ticketing
- Troubleshoot software and identify root causes of software problems
- Analyze software related issues and propose solutions
- Fix software problems and test (verify) solutions prior to implementing them
- Obtain and log customer feedback for the purpose of process improvement
- Document software support activities thoroughly, accurately, and in a timely manner
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role.
- Fresh graduates are encouraged to apply.
- Possess Diploma/BS Degree in Information Technology, Computer Science or relevant field.
- Exceptional verbal and written communication skills.
- Listening ability and patience.
- Extraordinary customer service and relationship management experience.
- Critical thinking skills.
- Opportunities for career progression.
- Excellent training and development program.
- Staff team building and outings.
- Medical benefit
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Design Engineer
Found in: Foundit MY A2 - 6 days ago
Seremban Engineering Berhad Seremban, Malaysia Full timeCompany Description · Seremban Engineering Berhad (SEB) is an established equipment and steel fabrication company that specializes in engineering services, plant installation, maintenance and shutdown works for the general and process industry. The company also caters to the petr ...
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Account Payable Executive
Found in: Foundit MY A2 - 2 days ago
Careglove Global Sdn Bhd Seremban, Malaysia Full timeJob Responsibility · Assist on prepare group consolidated financial statements. · Assist on preparation of monthly inter-company reconciliation at group level. · Reviewing management accounts of the subsidiaries to ensure compliance with Group Accounting Policies and Financial Re ...
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APAC Network Architect
Found in: Talent MY C2 - 12 hours ago
Nexperia Seremban, Malaysia Full timeJoin Nexperia and connect your unique talents and passion to your goals for a fulfilling career with growth and reward. We are a global semiconductor manufacturer with a highly skilled and diverse workforce of over 15,000 employees from over 50 countries worldwide. Every electron ...
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Supervisor – finish good
Found in: beBee S2 MY - 5 days ago
Armstrong Group Seremban, Malaysia Full timeProvide system support day to day operation of SAPB1 system and convey resolutions to end user issues Undertaken system analysis, system design and SQL script Troubleshoot system issue and identify modifications needed in existing applications to meet user requirement Able to coo ...
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Customer Service Executive
Found in: Foundit MY A2 - 5 days ago
WorldwideGSA Malaysia, Selangor, Sepang Full timeCompany Description · Worldwide GSA is Asia Pacific's leading Air Cargo Management and General Sales and Service Agency (GSSA) · Role Description · This is a full-time on-site role for a Customer Service Executive located in Sepang. The Customer Service Executive will be responsi ...
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Account Payable Assistant
Found in: Foundit MY A2 - 2 days ago
Maribumi Sdn Bhd Malaysia, Selangor, Sepang Full timeJob Responsibility · Responsibilities · Provide accounting and clerical support to the accounting department · Type accurately, prepare and maintain accounting documents and records · Prepare bank deposits, general ledger postings and statements · Reconcile accounts in a timely m ...
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Desktop Support Executive
Found in: Talent MY C2 - 12 hours ago
AirAsia Sepang, MalaysiaJob Description · : Provide hardware and software support for PCs, printers, telephone lines, network cables, and other IT peripherals. · Maintain and troubleshoot computer equipment to ensure optimal performance and minimize downtime. · Setup, install, and configure hardware ...
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Software Engineer I
Found in: Talent MY C2 - 12 hours ago
AirAsia Sepang, MalaysiaJob Description · Founded in September 2020, Asia Digital Engineering (ADE) is a wholly-owned subsidiary of AirAsia Group based in KLIA2, Kuala Lumpur, Malaysia. ADE leverages the AirAsia Group Engineering Department's best practices and unsurpassed combined experience in the re ...
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Simulator Technician I
Found in: Talent MY C2 - 12 hours ago
CAE Inc Sepang, Malaysia Full timeRole and Responsibilities · About CAE · At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support so ...
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Simulator Technician
Found in: Talent MY C2 - 12 hours ago
CAE Sepang, Malaysia Full timeRole and Responsibilities · About CAE · At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support so ...
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Simulator Technician
Found in: Talent MY C2 - 12 hours ago
CAE Sepang, Malaysia Temps pleinRôle et responsabilités · About CAE · At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solu ...
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Simulator Technician I
Found in: Talent MY C2 - 12 hours ago
CAE Sepang, Malaysia Temps pleinRôle et responsabilités · About CAE · At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solu ...
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Administrative Assistant
Found in: Talent MY C2 - 12 hours ago
Teras Budi Resources Sdn Bhd Sepang, Malaysia Full time· Gear Up Your Support Skills Admin Assistant Wanted at Teras Budi Resources Sdn Bhd · Looking for a supportive role in a growing construction and engineering company? Teras Budi Resources Sdn Bhd, based in Sepang, is seeking a sharp and organized Admin Assistant to join our tea ...
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IT Helpdesk
Found in: Foundit MY A2 - 5 days ago
Net2source LLP Kuala Lumpur, Selangor, Malaysia Full timeKindly find below details and JD for Service Desk Analyst role · Position : Service Desk Analyst · Work Location : Cyberjaya, Selangor Malaysia · Job Type : Contract (Extendable) · Language- English · Skill set & Experience. · • General · • Experience of working in a large c ...
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Automation Tester
Found in: Foundit MY A2 - 5 days ago
Strato Solutions Sdn Bhd Kuala Lumpur, Selangor, Malaysia Part time· • Design and implement API tests to increase testing efficiency and effectiveness · • Propose and create procedures that help to find errors existing in the product and execute test cases/regression tests to ensure minimal discrepancy between specified and implemented functio ...
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Technical Services Engineer
Found in: Talent MY C2 - 12 hours ago
AirAsia Sepang, MalaysiaJob Description · AirAsia Xis seeking a dynamic Technical Services Engineer (Avionics)to be part of the best airline team in the sky · Main responsibilities · Provide technical support for avionics issues under ATA chapter 22, 23, 24, 31, 33, 34, 45, 46 and 92. · Provide effe ...
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Data Engineer II
Found in: Talent MY C2 - 12 hours ago
AirAsia Sepang, MalaysiaJob Description · As a Data Engineer II, you will play a crucial role in ensuring the integrity and quality of our data while enhancing internal processes through automation, optimization, and redesign. Collaborating with cross-functional and multidisciplinary teams in a dynamic ...
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Operation Control Manager
Found in: Talent MY C2 - 12 hours ago
AirAsia Sepang, MalaysiaJob Description · Functional Duties · Oversee Flight Dispatch and Crew Scheduling and the On Time Performance for the airline. · The efficient scheduling of aircraft and crew in liaison with the Engineering, Schedule Planning and Revenue Management Team, to ensure that aircraf ...
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It Support Executive
Found in: Foundit MY A2 - 2 days ago
KBP Multiprocess Machinery Sdn Bhd Malaysia, Selangor, Bandar Full timeJob Responsibility · Marketing · Utilise the Facebook Ads, Google Ads, Google Analytics, Google Tag Manager, Facebook Pixel, Email Marketing and WhatsApp Marketing. · Implement search engine optimization (SEO) techniques to improve website rankings, increase organic traffic, and ...
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Head of Finance
Found in: Talent MY C2 - 12 hours ago
CAE Inc Sepang, Malaysia Full timeRole and Responsibilities · About CAE · At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support so ...