- Monitor financial and operational heath performance of Group & Local Business Units (âLBUâsâ) and identify required actions based on high-quality explanations of variance. Oversee health protection pricing reviews and product approval (as part of the broader Prudential product approval governance).
- Define critical data elements (e.g., data source, data requirements) to drive health business, collaborate on analytics model development.
- Deliver innovative pricing approaches, based on more holistic data collection and advanced analytics.
- Build analytics solutions for high-quality health use cases defined by LBUs and GHO Health
- Support LBUs in localizing and operationalizing analytics tools
- Identify critical insights and translate these into actionable business priorities and key initiatives.
- Set robust governance structure for performance management with clear performance metrics & targets specific to health across LBUs
- Consolidate data reported by LBUs on financial & operational metrics and synthesize insights for management team actions
- Monitor health product performances across LBUs and identify with LBUs on areas requiring remedial actions and further GHO support
- Headcount in 2024: circa 2 FTEs
- Define group-wide guidelines for health products review & approval, including performance review frequency, approval thresholds etc.
- Participate in product committee to oversee health product pricing reviews and product approval for LBUs
- Provide guidelines and support to LBUs on health products development and pricing
- Headcount in 2024: circa 2 FTEs
- Ability to operate strategically, combined with a willingness to âroll up the sleevesâ to help build local and central capabilities (i.e. meaning sometimes going into the detail).
- Cultural awareness / sensitivity, allowing s/he to effectively engage with LBU teams and understand the cultural nuances in each market.
- Influencing skills: ability to effectively influence and partner with stakeholders across the organization (at GHO level, for example Customer Team or Distribution Team).
- Dealing with ambiguity: ability to effectively navigate a rapidly changing market landscape but also a quickly evolving internal organization.
- Learning agility: ability to quickly come up the learning curve, both in terms of the complexity of the Pru organization as well as the intrinsic nuances of health insurance.
- Digital orientation: strong understanding of how digital innovation can be leveraged to deliver market-leading health data and analytics solutions, and how to effectively deliver this through technology partnerships.
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Senior Manager, Performance Management - Malaysia, Kuala Lumpur - Prudential Services Asia
Description
Prudentialâs purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our peopleâs career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.Performance Management