- More than 10 years working experience in the IT industry with more than 5 years leadership experience managing IT employees
- Working closely with the Managing Director and Management Teams in setting and driving organisational vision, operational strategy and hiring IT Talents for the company
- Translate strategy into actionable steps for growth, implementing organization-wide goal setting, performance management, and annual operations planning
- Oversee company operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and organizational outcomes are met
- Ensure effective recruiting, onboarding, professional development, performance management and retention of the employees (Software Developers, Product Owners, IT Support Specialist, Project Managers and etc)
- Build and maintain trusting relationships with employees, customers, clients, partners, and key stakeholders
- Excellent communication and presentation skills
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Operations Lead
1 week ago
Zenyum Kuala Lumpur, Malaysia**About Zenyum** · Zenyum is one of Asia's largest consumer brands in the making. · **We channel tech and innovation to transform the dental category from a boring chore to an exciting ritual. · We provide a range of Smile Cosmetics, such as teeth-straightening Invisible Braces ( ...
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Service Operations Lead
3 days ago
Intellect Kuala Lumpur, MalaysiaAs the Service Operations Lead at Intellect, you will play a pivotal role in shaping the patient experience, ensuring service excellence, and optimising operational performance. Within your scope, you will also oversee the customer support team, ensuring timely and effective assi ...
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People Operations Lead
2 days ago
lalamove Kuala Lumpur, MalaysiaLalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O ...
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People Operations Lead
1 week ago
LiquidX Kuala Lumpur, Malaysia**About Us**: · LiquidX's mission is rooted in the unique challenges faced by founders and investors in Southeast Asia (SEA). In this dynamic and ever-evolving market, traditional narratives of unicorn exits and tech company listings have often set unrealistic expectations, creat ...
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Operations Team Lead
2 days ago
FinexHR (Malaysia) Sdn Bhd Bangsar South, Malaysia**Industry: Financial Advisory Firm** · **Responsibilities**: · **Team Setup and Leadership**: · - Lead the setup and management of the business support and customer service team. · - Recruit, train, and develop team members to ensure a high level of service excellence. · **Custo ...
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Seller Operations Support Lead
1 day ago
Shopee Kuala Lumpur, MalaysiaDepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The ...
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Operation Lead/ QA/ Trainer
2 days ago
Swivelt Sdn Bhd Kuala Lumpur, Malaysia**Description** · You have a strong empathy for customers and are passionate about delivering an exceptional customer experience. You are great at working cross-functionally with different stakeholder groups to achieve desired business and customer outcomes. You believe in data-d ...
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Operation Lead- Fresh Graduate
3 days ago
FIT Pioneer Resources Sdn Bhd Kuala Lumpur, Malaysia1) Develop, implement, and manage operational processes and systems to ensure efficiency and customer satisfaction 2)Monitor and evaluate operational performance and recommend improvements 3)Provide guidance and support to operations personnel 4) Monitor and manage inventory leve ...
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Lead - Syndicated Loans Agency Operations
2 days ago
S&P Global Kuala Lumpur, MalaysiaS&P Global Market Intelligence · **The Role**: · Lead - Syndicated Loans Agency Operations · **The Team**: · The Agent Services team performs as a Syndicated Loans Agency operations team for our client base, performing all operational tasks to support both the borrower and lender ...
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Kuala Lumpur Operations Team Lead
5 days ago
Boston Consulting Group Kuala Lumpur, Malaysia**WHAT YOU'LL DO**: · The role of the Operations Team Lead is to work with the SEA Operations Manager and SEA Operations Director to deliver high quality operations services. · The key aspects of this role which is fast paced covers the following areas: · - Oversee all aspects of ...
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Customer Service Operations Lead/ Manager
2 days ago
Swivelt Kuala Lumpur, MalaysiaJob Scope: · - Develops and implements process and/or operational improvements to enhance efficiency and effectiveness of operations. Responsible for Overall Customer Care Department Compliance (Controlled document development, Audit SME, Recall). · - Responsible for Call Center ...
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E Commernce Operations Team Lead
2 days ago
Beritarian Sdn Bhd Kuala Lumpur, MalaysiaIdentify areas of opportunites to improve performance, work with Partner Operation Leader to develop a comprehensive improvement plan; · - Monitor the execution of improvement plans to ensure BPO is meeting all performance-related metrics (e.g. - customer satisfaction, service le ...
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Shopee Kuala Lumpur, MalaysiaDepartmentOperations- LevelExperienced (Team Lead)- LocationMalaysia - Kuala LumpurThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The ...
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Operations Team Lead, Non-financial Regulatory
5 hours ago
Bank of America Kuala Lumpur, MalaysiaAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. · One of the keys t ...
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Operational Risk Team Lead
2 days ago
Growthfn Sdn Bhd Kelana Jaya, MalaysiaProvide mentorship, guidance, and career development to members of their team. · - Lead a high-performing team through an exciting transition to build problem solving, critical. · - thinking, analytical and technical capabilities which will enable the department to develop deeper ...
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Operations Lead
2 weeks ago
Wild Asia Malaysia, Kuala Lumpur Full timeAbout Us: · Wild Asia is working to transform the oil palm landscape that is inclusive of small producers and regenerates our soils, for better production and nature conservation. We call this programme SPIRAL (Small Producer Inclusive Resilience Alliance). We are on the lookout ...
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Sales Operations Lead
3 days ago
Lapasar Shah Alam, Malaysia**Job description** · - Sales Operations Lead_ · - Full time_ · - On site in Shah Alam, Section 15. Travel throughout Malaysia will be required from time to time._ · **Company Description** · Lapasar is one of Malaysia's fast-growing startups and a Business to Business (B2B) whol ...
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Cyber Security Operation Lead
2 days ago
LifeTech Group Petaling Jaya, Malaysia**What will you be doing?** · **Responsibilities**: · - Responsible and leads, oversees and manages daily requirements of SOC, including the tasks of the SOC team · - Managing and instruct SOC Assistant Manager / Team Lead to supervise on monitoring, training and motivating SOC t ...
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HR & Administration-operation Lead
6 days ago
Hasilwan M Sdn Bhd Petaling Jaya, Malaysia**SCOPE OF WORK**: · - Handle **payroll** processing systems to ensure timely and accurate processing of payroll transactions including salaries, leave, taxes, and other deductions. · - Handle payroll activities of the company, preparation of payroll report and statutory payment, ...
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IT & Cybersecurity Operation Lead
2 days ago
Generali Malaysia Malaysia, Kuala Lumpur Full timeJob Scope / Position Summary · IT & Cybersecurity Operation Lead is responsible for the ongoing monitoring and management of security technologies and processes. This includes activities such as intrusion detection, firewall management, antivirus deployment, and continuous monito ...
Business & IT Operations, Lead (Reputable Technology-based Provider Company) - Malaysia, Kuala Lumpur - BTC Recruitment Malaysia - Executive Search Recruitment Agency
Description
Open Position: Business & IT Operations, Lead (Reputable Technology-based Provider Company)A reputable Technology-based Provider company is hiring for Business & IT Operations, Lead to manage the entire operations for the company and be based in the Kuala Lumpur office.
Key responsibilities include:
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Please take note that only shortlisted candidates will be notified.
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